SOURCE: I have a prostar samsung 816 plus and we have a
To change the ringing on a prostar 816 you first need to be at a display set (doesn't matter what the extension number is).
with the handset down, enter #20 the screen should say MMC DISABLED
enter in 1 2 3 4 1 # (that enables programming)
enter in #62 the screen should say day ring assn
press the line you wish to program
press the buttons for the extensions that you wish to ring (the ones in the right next to the handset)
press # when finished with the line
repeat steps 2 through 5 for the remainder of the lines you wish to change
press # when finished.
SOURCE: Can't connect to voicemail Samsung Prostar 816 Plus
This sounds like you may have a problem with the Voice Mail card, If you have sorted this I have uploaded a video for general usage tips for the Voice Mail. please visit www.abbeytelecom.com to find out more info
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