Question about Brother DCP 115C All-In-One InkJet Printer

2 Answers

DCP-150C Paper Jam

Had paper jam, retrieved paper with corner missing,cant find same,paper path appears clear.Please assist.

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  • dee_n_bill Jul 18, 2009

    Sorry cant get into maintenance mode by removing power lead ,because paper jam is still indicated.
    Regards
    Bill


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2 Answers

Hi there

The message Paper Jam may appear on the display if the Brother machine is not feeding paper correctly, paper scraps have become stuck in the print head path, the paper is not loaded properly in the paper tray, the jam clear cover located in the back of the machine, is not installed properly or the PE Actuator is missing or damaged.

To resolve this issue, please follow the steps listed here.

Best regards

nLinked

Posted on Jul 18, 2009

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  • Master
  • 3,230 Answers

Hi there,

Try the following steps -

Brother reset counter
1. Press Menu when starting up till it says the maintenance mode.
2. Enter 8 & 0 by using the up arrow key & SET keys.
3. press the mono start key several times untill the purge count appears on the LCD.
4. enter 2 7 8 & 3 by using the up arrow key & set keys to reset the purge count to zero
5. press the stop/exit key to return to the initial stage of the maintanance mode.
6. enter 9 twice by using the up arrow & set key’s to exit from maintenance mode

Good Luck!!

Thanks

Posted on Jul 18, 2009

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How to reset unable to clean 50 error on brother dcp-j125? I cant open my printer brother dcp-j125 due to an error unable to clean 50.no paper jam occured


Clean 50 is either Dirty Encoder Stripe or broken Maintenance Unit. In first case clean thoroughly the vertical Encoder Stripe and it should work. In case 2 better exchange the machine

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Dcp-8085DN keeps jamming


often there is a corner of paper or other paper jammed somewhere in the paper path. open up the paper path and look carefully throughout the path for small pieces of paper. sometimes a piece of a component could break off and also cause jamming.

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Error 50 of Brother printer DCP-130C


Details of this error code are.
50,51,52,57,5A,5B,5C
5D,5E The machine does not work due to a paper jam or some sensor problem. Clear the paper jam. (Please refer to "FAQs & Troubleshooting" for information on the Paper Feeding.) If the problem still continues after clearing the paper jam, please contact Brother Customer Service from "Contact Us".

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Paper feeds about half way and then stops. All of the indicator lights come on.


If you get a paper jam, the Paper Jam indicator light promptsyou to clear the paper path. If the paper has just started to feed from thepaper feeder when the jam occurs, pull the paper straight up out of the paper feeder. Open and close the printer cover toresume printing. If the paper jam occurs inside the printer, remove the paper from the output bin. Turn the printeroff, then on. If this doesn't clear the jam, open the printer cover.Remove the print cartridge and cover it.For additional assistance, please contactLexmark Technical Support

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How to clear paper jam copier printer


The message Paper Jam may appear on the display if the Brother machine is not feeding paper correctly, paper scraps have become stuck in the print head path, the paper is not loaded properly in the paper tray, the jam clear cover located in the back of the machine, is not installed properly or the PE Actuator is missing or damaged.

To resolve this issue, please follow the steps listed below:


  1. Disconnect the machine from the power supply.
  2. Turn the unit around and remove the Jam Clear Cover from the back of the machine by grasping it at the Center and pulling it straight away from the rear of the machine.
  3. Look for any paper scraps, jammed paper or foreign objects in the rear of the unit. If anything is found, remove it. Be carefull not to touch the feed roller.
3. Remove the paper tray feeder from the front and look inside for bits of paper and check the paper is flat in the tray.

4. Replace tray and back cover and all should be fine.

rover620

Sep 21, 2010 | Brother DCP-330C All-In-One InkJet Printer

1 Answer

My brother dcp-560cn keeps jamming and making noises as if it is destroying itself have cleared all paper from jam and it still jams why is this


Step 1
Turn the printer off and on to see if it can automatically clear some or all of the jam. Many printers provide an error-code listing on the front panel display for the area where the jam occurred. If your printer shows an error code, be sure and check the printer manual to see if that identifies the area of the printer where the jam occurred.
Step 2
Turn off the printer.
Step 3
Remove any paper trays. Inspect them for wrinkled or damaged paper.
Step 4
Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
Step 5
If necessary, remove the toner or ink cartridge. Place it in a bag or away from light to avoid damaging it.
Step 6
If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
Step 7
If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though.
Step 8
Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
Step 9
If the printer paper jam message still appears, then there is still some paper in the printer. Inspect the paper path once again.

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Paper jam and still won't print


Hi

Thanks for using FixYa. Before you can clear the error message, you must locate where in the unit the paper is jammed.

Unplug the machine for safety. Now follow these instructions based on where the paper jam is located.

1. Pull the paper tray out of the machine.
2. Pull out the jammed paper.
3. Reset the machine by opening the Upper Jam Clear Cover and then closing it.

If you cannot remove the jammed paper from the front of the machine, or the error message still appears on the LCD after you have removed the jammed paper, please go to the next step.

4. Remove the Lower Jam Clear Cover from the back of the machine. Pull the jammed paper out of the machine.

5. Put the Lower Jam Clear Cover back on. Make sure the cover is set properly.

6. Open the Upper Jam Clear Cover. Make sure that there is no jammed paper left in the corners of the machine.
Note: If the paper is jammed under the print head, unplug the machine from the power source, then move the print head to take out the paper. 7. Close the Upper Jam Clear Cover.

8. Close the output paper tray cover and slide it forward, then push the paper tray firmly back into the machine. While holding the paper tray in place, pull out the paper support until it clicks and unfold the paper support flap.

Please do rate the solution and revert for further assistance.

Thanks
Rylee

Aug 15, 2009 | Brother Office Equipment & Supplies

1 Answer

Error: "paper jam", in brother dcp 8040, but not paper jam helpppppp?'


Hey try this

  1. Turn off the printer.
  2. Remove any paper trays. Inspect them for wrinkled or damaged paper.
  3. Also open the back cover of the printer if this model has one.
  4. Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
  5. If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
  6. If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
  7. If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do this step especially if the jam message comes up repeatedly without any obvious paper jam, there may be a small tear of paper inside.
  8. Ones the printer is free of paper Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
  9. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
  10. see alternative if the problem is still not solved.



alternative :
Load a piece of thick paper, for example photo paper and press the resume button (may be diffrent button on diffrent models) a few times to the printer picks up the paper and puts it through the machine.

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