Question about Avaya Merlin Messaging Voice Mail: *** Lucent Merlin Messaging 4-Port License (7107532)

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I need help

My computer at home does'nt have a dial tone and i have checked the phone line and it's ok so what's wrong

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Re: i need help - Avaya Merlin Messaging Voice Mail: *** Lucent Merlin Messaging 4-Port License (7107532) Modems

You have a defective modem in computer

Posted on Jan 12, 2009

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Re: i need help - Avaya Merlin Messaging Voice Mail: *** Lucent Merlin Messaging 4-Port License (7107532) Modems

Check your modem..

Posted on Nov 19, 2007

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Where do i look to see why machine isn't calling out to verify card

first check the phone line it self. take all phone lines out of the credit card machine, and unplug the power to machine. now take a telephone with a phone line attached and plug that into wall as if you were making a call on that phone. check for dial tone. if you have a dial tone, make a call. do you require a 8 or 9 to dial out? you terminal may not recognize that.
also if you do have dial tone do you use digital or analog phone lines? you need analog for terminals. if you have a fax line you can connect the terminal to fax via phone line. if this does not work contact phone co and ask what type of lines you have, you can also connect most terminals via Ethernet.

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Troubleshooting for modem.

User's modem does not dial or does not connect.
Prove that computer is connected with phone line and check that phone line contains dial tone.Therefor check that connection is connect or not.
  • Connection may not be less than six feet (1.8 meter).
  • Check dial tone by plug in the phone in phone jack.
  • If user has many more services (such as call waiting,call messaging OR voice mail) then check that these all are cleared or not and check call waiting is disabled while using modem.
  • Disconnect any answering machine,fax machine or printer which are on line with modem.
  • Check that are you not using digital,rollover or PBX line?These type of lines not works with modem.
  • Try with another phone line. (For this, you have another phone number or another phone line).If user connected with another line then you need to complain in phone company.
  • Try to connect modem with low connection speed.

on Apr 13, 2010 | Modems

1 Answer

ATD 66419700 NO DIAL TONE.

That means that the modem cannot detect the correct (or any) dial tone when it picks up the line. Connect a normal; telephone to the line and lift the receiver. If you hear a normal dial tone, then the line is ok. Ithat is the case, then the modem may be faulty. You could try atz command and see what happens. If it is on a pabx or fax machine or something, the dial tone may be non-standard and teh modem won't recognise it. In that case, consult the modem manual for the AT command that tells it to ignore dial tone and dial anyway. You may have to enter that command as well as teh correct command to store that setting, alternatively you can enter the commands as an initialisation string in whatever software you are using to dial.
Hope that helps.

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The tel 1 and 2 buttons are flashing green along with stand by. The phone line has no dial tone and its busy when we call the line..

When the tel light blinks this indicates that the line is in use. To trouble shoot this issue you will need to connect a phone directly to the tel 1 port of your modem. If you have dial tone when directly connect that means that there is an issue with the internal wiring of the home. If you still do not have any dial tone with the phone directly connect than there is an issue with the modem and it needs to be replaced.

I hope that information above has helped is some way.
If possible please rate this solution.

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Your phone line might be connected to Telephone 1 not 2. That could be the reason why you are not getting a dial tone.

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Check the physical connection of the phone line to the computer make sure that it is connected to phone line symbol of the Ethernet adapter. Then make sure that the driver of the adapter is installed properly on the computer or you can try to scan the hardware first before the re-installation of the driver using the adapter.

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My phone has no dial tone.

Check if the cordless works on a normal telephone line,Plug in another instrument to see if you get dial tone,light.
That's it you should know what is causing the problem.

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No Dial Tone...

first check your phone lines, if they're good call the phone company, you should have a dial tone. netzero only offers dialup so the internet you are using is your neihbors....they didn't lock their router. good luck

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For zoom adapter, calling with handset
Dial 011+1+(zip and number) followed by *
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