Question about HP OfficeJet 6110 All-In-One InkJet Printer

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I cant scan anything onto my computer with my printer. It says there is an error. I' not sure if we hve the software, but we have hp photosmart essential 3.5

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If ur facing this problem recently. than u can restore ur computer.
start /run /type restore / restore the computer to earlier time.
select the bold color date which is last week date( the day when the scanner is working properly). click in next .
now the computer will restart.
you will get a message like restore completed successfully.

or else install the drivers again.

Posted on Jul 18, 2009

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Posted on Jan 02, 2017

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HP Photosmart C5280 No computer connection


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HP photosmart C6380 will scan to my USB external hard drive, but I can't get it to scan to my computer. It give the error message...Try starting scan from computer. Refer to documentation for details. ...


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I cannot scan to my computer in my photosmart b209a. I did get the error at the end of installation that said there was a problem with scan communication. I can scan using windows photo gallery, but not...


you may need to change the com port that the printer is using, it may be in conflict with some other hardware. Go to device manager and click on printer and right click go to properties and see what com port it is on., check other hardware and make sure nothing else is running on the same com port.
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When I try to scan from printer to computer I get 'scan error'. See documentation. I am trying to scan to a mac - does that matter?


You need to use the grey cd to install the software onto your Mac if you have not already done so. If you don't have the Mac CD you can download the installation software and all drivers from HP here (select your operating system first).

If you have installed it aready, try uninstalling and then reinstalling using the HP website to obtain the updated drivers etc. rather than your CD.

Once you have uninstalled the software, disconnect your printer and then restart your computer. Do not re-connect your printer until you have reinstalled the software.

To verify that the software has installed properly, look for the HP Solution Centre on your desktop, double click on the icon and check that both "scan picture" and |"scan document" are showing.

Hope that helps!

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Nov 13, 2009 | HP Photosmart C4180 All-In-One InkJet...

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Hp solution center 70.0.128.000


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Problems with HP Photosmart C6280 All-in-one Printer


Populate the destination list You must populate the destination list in HP Solution Center for the Scan To function to work. Follow these steps to populate the destination list.
NOTE: HP Solution Center is the software that came with the product. You must make sure the software is installed on the computer for all the product functions to work correctly. The software is also necessary for completing this procedure. Install HP Solution Center if it is not already installed.
  1. On the Windows taskbar, click the Windows icon (c01364735.gif ), click All Programs , click HP , and then click HP Solution Center . HP Solution Center opens.
  2. Click Scan Settings .
  3. Click Scan to... Setup .
    NOTE: It might take several minutes for the list to populate. If the appropriate programs are already listed as scan destinations, discontinue this procedure. You must reinstall the software.
  4. Click each program to include on the Scan To Destination list. Figure 2: Add destinations c01404190.gif
  5. Click the Add arrow. The program listing moves from the left side of the screen to the right.
  6. Click OK .

Jun 23, 2009 | HP Photosmart C6280 Printer

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I don't know how to scan a photo on my HP Photosmart C4180 All-in-One and save it on my computer. When i do try and scan it, it says scan and save to memory card or scan and reprint.


You need to use all scan features. To do that use for scan the software provided by HP
HP Photosmart software, with that you can save your files onto your computer.

Sep 24, 2008 | Office Equipment & Supplies

1 Answer

I cant scan, but I can print?


hi,

I understand that your mean issue is that "you cant scan", however, for me to assist you better, I just want to know how did you scan? and what did you use? there are actually two ways on how to scan. Also, what is the operating system of your computer?
1. Scanning using the buttom from the printer.
2. Scanning using the SOlution Center installed on your computer.

Meanwhile, ill just post a troubleshooting steps inorder for you to follow.

SOLUTION: SCANNING FROM THE PRINTER BUTTON.

Intro:
Scanning using the printer button without adding the destination list would somehow give you error message "NO SCAN OPTIONS", inorder to resolve that issue,copy and paste this link to the address bar. (note: just go directly to SOLUTION II (Populate Destination List) using that document.)

For windows Vista:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01391654&cc=us&lc=en&dlc=en&product=1153481

For windows XP:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01388134&cc=us&lc=en&dlc=en&product=1153481

Those are the link that normally we followed. It helps a lot, you can jump directly to SOLUTION II (Populate Destination List), make sure that all the options are already added to your control panel printer list.

Please let me know if the document failed to resolve your issue so that i can go ahead and give you another solution.


Thank you so much.

adonscott
HP TECH


Jul 04, 2008 | HP Photosmart C5180 All-In-One InkJet...

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