Question about Samsung SCX 4521F All-In-One Laser Printer

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Samsung SCX 4521F: Incoming faxes 'receiving' but fail to print

Hi all,

This is a similar problem but the fixes listed to date have not worked for me.

Problem: Incoming faxes show 'receiving', but fail to print.
Relevant info:
(*) Receive mode is set to 'Fax'. (In the Fax mode, the machine answers an incoming call and immediately goes into fax reception mode).
(*) The toner is not showing 'low' or 'out' and the printer continues to print perfectly.
(*) Just to be sure I set the New Toner to 'Yes' as suggested in this log.
(*) I have also downloaded and installed the latest device drivers from Samsung.

Is there anything else I can / should try?

thanks ... PeterF

Posted by on

  • ha1ku Jul 20, 2009

    Hi Regchandra ... not sure what you mean by main board. The printer is quite new and is absolutely "out of the box" standard.
    I have completed some more tests since I logged the problem. The fax neither sends nor receives. in both cases I can hear the fax "trill" from the remote fax, but mine does not respond.
    Any other suggestions (other than returning it for repair)?
    thanks Ha1ku

  • ha1ku Aug 05, 2009

    Hi,

    This is now fixed. It was an intermittently faulty USB Connection.

    thanks for your interest.

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Has the main board been changed??if yes the liu board(modem) board needs replacing.

Posted on Jul 20, 2009

  • Reg Chandra Aug 06, 2009

    main board is motherboard,liu is the modem board.

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