Question about Sony Playstation 3 (PS3) Console

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PS3 DNS error on wireless router!

I have a BThomrehub2, 2 PS3's in different rooms. We are unable to connect to the internet, it continues to come up with a DSN error!! We were able to connect fine, and now all of a sudden we are not!! Any resolutions would be very appreciated!!

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Try shutting your computer off, then rebooting your router. I JUST did this not 5 minutes ago and I'm back online :]

Posted on Feb 27, 2010

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Unable to get wireless access to internet on ps3, keep getting a connection error DNS 80710102 or 800100A, can you advise how to resolve?


Try to disable the security key of your wireless router in the meantime and try to connect your PS3 without the security turned on. If it connects, what you have to do next is to reset or generate a new security key on the wireless router and setup the PS3 - wireless network connections with the new security key.

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Mar 16, 2010 | Sony Playstation 3 (PS3) Console

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Hello i have a problem whith my playstation3 i canot download the new ubdate and i get one error 80710723 what can i do ;


SETTINGS > NETWORK SETTINGS > INERNET CONNECTION SETTINGS > WIRED CONNECTION OR WIRELESS > WIRED CONNECTION > CUSTOM > MANUAL SETTINGS > AUTO DETECT > AUTOMATIC > DO NOT SET > MANUAL ( DNS1 : 208.67.222.222 , DNS2 : 208.67.220.220 ) > AUTO > DO NOT USE > ENABLE > X > X WIRELESS > ENTER MANUALLY > ( ENTER SSID OR CONTINUE ) > ( CHOOSE SECURITY OR CONTINUE ) > CUSTOM > AUTO > DO NOT SET > MANUAL ( DNS1 : 208.67.222.222 , DNS2 : 208.67.220.220 ) > AUTO > DO NOT USE > ENABLE > X > X I thought I should clarify my experience one last time in hopes that it may help someone. I was able to connect fine for a month before the 1.50 update and then things got really wierd. I have gone through entire days unable to connect to the network and entire days able to connect. Meanwhile I had full use of the PS3 internet browser and no other computer or internet issues. I can currently confirm that if I return my PS3 internet settings the original "automatic" settings I will not be able to connect, with these DNS settings in the PS3 I have no problems. I have cable internet access through Adelphia with a Linksys WRT54GS router communicating wirelessly with my PS3... GOOD LUCK!
The information I used to create this fix contained a link that has provided us with router specific DNS information to be used if the numbers provided do not work. http://www.opendns.com/start/at_home.php
Now, a day later, I am able to connect with the original automatic settings for everything including DNS. I must also point out that the network performance is much faster using the automatic settings and recommend using alternate DNS settings only when neccessary.

Jan 23, 2010 | Sony Playstation 3 (PS3) Console

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I am trying to set up wireless internet with PS3 Keeps coming up with DNS error Any suggestions?


if you have established wireless connection on the PS3 then please assign static DNS on the PS3.

Primary DNS 4.2.2.2
Secondary DNS 4.2.2.1

Hope this helps.

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PS3 cant go online with Belkin N150 (I think) wireless router


You need to disable the UPnP function on the Belkin router. Log into the router(192.168.2.1), and look under System Settings for the UPnP function and disable it. If you haven't changed the password on the router, the default password is blank, i.e., no password.

May 30, 2009 | Sony Playstation 3 (PS3) Console

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Unable to download system upgrade version 2.60


SETTINGS > NETWORK SETTINGS > INERNET CONNECTION SETTINGS > WIRED CONNECTION OR WIRELESS > WIRED CONNECTION > CUSTOM > MANUAL SETTINGS > AUTO DETECT > AUTOMATIC > DO NOT SET > MANUAL ( DNS1 : 208.67.222.222 , DNS2 : 208.67.220.220 ) > AUTO > DO NOT USE > ENABLE > X > X WIRELESS > ENTER MANUALLY > ( ENTER SSID OR CONTINUE ) > ( CHOOSE SECURITY OR CONTINUE ) > CUSTOM > AUTO > DO NOT SET > MANUAL ( DNS1 : 208.67.222.222 , DNS2 : 208.67.220.220 ) > AUTO > DO NOT USE > ENABLE > X > X I thought I should clarify my experience one last time in hopes that it may help someone. I was able to connect fine for a month before the 1.50 update and then things got really wierd. I have gone through entire days unable to connect to the network and entire days able to connect. Meanwhile I had full use of the PS3 internet browser and no other computer or internet issues. I can currently confirm that if I return my PS3 internet settings the original "automatic" settings I will not be able to connect, with these DNS settings in the PS3 I have no problems. I have cable internet access through Adelphia with a Linksys WRT54GS router communicating wirelessly with my PS3... GOOD LUCK!
The information I used to create this fix contained a link that has provided us with router specific DNS information to be used if the numbers provided do not work. http://www.opendns.com/start/at_home.php
Now, a day later, I am able to connect with the original automatic settings for everything including DNS. I must also point out that the network performance is much faster using the automatic settings and recommend using alternate DNS settings only when neccessary.


All I can say for those still having problems is reboot EVERYTHING. Your router, modem, PS3 and any other device that may be connected to your network.

If you still have problems try connecting the ps3 directly to your modem not through the router...

Jan 23, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

Dns error 80710102


try mving your ps3 around into verous places around the room and try to find an internet connecion. you can go to settings, network settings, then settings and connection status list and it will show you how much internet you have.

Jan 05, 2009 | Sony Playstation 3 (PS3) Console

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What you can do is test the PS3 while wired to the router first. If that does not work you may need to forward ports on your router so it will allow the PS3 to accept connections through the router firewall.

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Unstable connection. if you have wireless connection that could be a problem depending on your environment. Try turning off your firewall too by calling your internet server(Comcast,DSL,etc.)

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