Question about Samsung HLN5065W 50" Rear Projection HDTV-Ready Television
We have a Samsung DLP television, just upgraded to Comcast HD cable. When we are going through the tv the images appear to have the correct color tint, but once we switch to the HD component cable to display the images (changing the input) the color is very off. Everyone has a green tint. When we adjust the Green/Red tint towards the red side the people skin tones even out, however, then everything that should be green ends up brown/yellow. For example, the grass looks like it's dead because it's brown and not green.
The images also appear to be washed out, where the images are typically pretty bright on the tv, when viewing them from the HD cables they appear "muted." Any suggestions?
We called comcast already and they were not helpful- reset our connection and said to change the color settings on the tv, but trying all kinds of combinations of color options we can't seem to figure this out.
Any help is greatly appreciated! :)
The only time I have had issues like this was because of the Component Cables not being in the right position (the Red and Blue connections switched), or a bad Component Cable where the Blue Connection is not receiving a signal. Swap out the cable to be sure and double check that it is properly installed. Green to Green, Red to Red , Blue to Blue.
Hope this helps,
Posted on Jul 18, 2009
Does the box and tv have HDMI? If so try connecting the tv to the HD settop box with that to see if the box has a component output problem. While working at Cox Cable we used (and still do) Scientific Atlanta boxes and I have seen a few that had bad red outputs on the component cables. If you have another device that outputs HD like Bluray on component cables try that to the tv to show the tv is good or not. Ask the cable company to try swapping the box to see if this is a possible bad output to your TV. You can check your cables by bringing them to a home where you can try them or to a store where they can be used to see if all colors work.
If the cables work in another setup and changing the box does not do it then your TV has an internal problem. How many component inputs does your TV have and did you switch? If the cable-box has HDMI and the colors are correct with that and your cables work when checked, it is internal to the TV or the connectors at the back.
Posted on Sep 13, 2009
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Posted on Jan 02, 2017
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