Question about HP Photosmart 3210 Printer

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Top of printer is stuck in the open position showing cartridges

I have an HP Photosmart 3210 that is 3.5 yrs. old. I love this printer. It recently started jamming alot so I unplugged it, wiped it down, rollers, glass, etc. and now it is stuck in the open position with the cartridges showing. I have plugged it back in and it will just not close. How can I get it to close?

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  • sharonsue51 Jul 18, 2009

    Thanks for trying to help but I cannot find any gears next to the hinges by the lid.

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  • 9 Answers

I had the same problem: the acess cover was locked in the open position. i disassembled the whole lot including hinges( not a good advice). try some silicone spray( no mineral oil, but maybe cooking oil) directly into the hinge and bring some movement into the lid. there are no gears or latches that can lock the hinges.

Posted on Aug 18, 2009

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1 Answer

My HP Photosmart 3210 Printer does not Print Red.


WELL IT'S 5 DEC 2012, THIS HP 3210 QUIT MAGENTA'S.
WENT TO TOOLS TO CHECK LEVELS, NO YELLOW, GOT NEW CARTRIDGE, TEST SHOWED NO MAGENTA'S. REMOVED RIGHT SIDE COVER (GENTLY) AND REMOVED ALL TEN CABLES AND REINSERTED CAREFULLY. TESTED AGAIN, AND HAD LINES ONLY ON BOTH LIGHT AND DARK MAGENTA'S,
RAN CLEAN HEADS, SIX TIMES AND ALIGN PRINTER ONCE.
PICTURE GOT BETTER AND BETTER FINAL TEST DIAGNOSTIC PAGE PERFECT ALL SOLIDS. GOOD LUCK KEEP GOING

Jun 08, 2012 | HP Photosmart 3210 Printer

1 Answer

HP Photsmart 3210 Printer - Cartridge Access Door is locked in open position. Is there a realease?


Unplug unit first.
Is the print cartridge docked at the far right? If not, move it from side to side to check for paper jams. Most likely there is an obstruction that will not allow it to travel freely. Once cleared, close the cover and reattach the power cord. Power up and see what happens.

Dec 20, 2010 | HP Photosmart 3210 Printer

1 Answer

Installed new cartridge, still displays empty


Hp Cartridge issue


Complete the steps below in the order presented to resolve the problem. It might not be necessary to complete all of the steps.
Step one: Reset the printer
  1. Without turning the power off, remove the power cord from the back of the printer and from the wall socket.
  2. Wait 30 seconds and reconnect the power cord to the printer and to the wall socket. Turn the unit on if it is not already turned on.
  3. Check the printer for the error message. If the error message still displays, go to the next step.
Step two: Clean the cartridge contacts
Figure 1: Lifting the top cover

  1. Lift the top cover.
  2. Locate the ink cartridge indicated in the error message. Squeeze the gray tab below the cartridge slot to release the latch, then lift the latch.
Figure 2: Unlatching cartridge

1 - Black cartridge
2 - Color cartridges
  1. Remove the cartridge indicated in the error message.
Figure 3: Removing cartridge

  1. Gather cleaning materials:
    • Distilled, filtered, or bottled water (do not use tap water or alcohol or platen cleaners)
    • Lint-free cloth or swab. Eyeglass wipes and coffee filters work well.
  2. Lightly moisten the swab and squeeze out excess moisture.
  3. Holding the cartridge by its handle, wipe the copper contacts.
Figure 4: Wiping the contacts

1 - Copper contacts
  1. Replace the cartridge, then close the latch and the printer top cover.
Step three: Replace the cartridge

Apr 22, 2010 | HP Photosmart 3210 All-In-One InkJet...

1 Answer

The plastic hinges on my 3210 that hold the top on


Is it just stuck? Because if it is just use WD40 on the hinges. If it's broken, then sorry. Can't help you.

Jan 18, 2010 | HP Photosmart 3210 Printer

1 Answer

I recently replaced the magenta cartridge in my HP 3210 Photosmart printer because the light indicated it needed to be replaced. However, the printer still won't print, and the message still says that I...


Hi,
If you turned the machine off and replaced the cartridge, you can get this error.

Could you try the following procedure below please to clear the error, thanks.
  1. Turn on the unit.
  2. Open the top cover to access the print cartridges.
  3. Remove the new cartridge that is causing the message.
  4. Reinsert the cartridge and close the cover. The following message will appear on the front panel: "Press 1 for new cartridge or press 2 for a used cartridge."
  5. Press the 1 on the numeric keypad of the HP product.
If the message, press 1 for new cartridge or press 2 for a used cartridge, "does not appear after removing and reinstalling the new cartridge, and the low ink warning message still displays,

follow the steps below:
  1. Turn on the unit.
  2. Open the top cover to access the ink cartridges.
  3. After the cartridges stop moving, unplug the power cord.
  4. Remove both cartridges and close the top cover.
  5. Plug the power back in. The unit will reinitialize and a message will appear to insert the cartridges.
  6. Open the top cover and reinsert the ink cartridges. Close the top cover. The message,
  7. Press 1 for new cartridge or press 2 for a used cartridge," should appear.
Hope this helps
Regards.

Apr 18, 2009 | HP Photosmart 3310 Printer

1 Answer

Black Ink shows empty even after installing on HP Photosmart 3210


These cartridges are really only ik resovoirs for the printer. It does have an ink flow sensor, though. If the printer does not recognize the ink level, it is possible that you got a cart with a bad chip. I refill these alot, and all you can really do is check the chip on the cart and make sure nothing is on the contacts...otherwise replace. A good step would be to put the old cart in and see what happens...

Mar 10, 2009 | HP Photosmart 3210 All-In-One InkJet...

1 Answer

My HP Photosmart 3210 thinks the ink cartridge is still empty even though I have replaced it.


Very simple cartridge. Check the chip on the bottom to be sure that nothing is on the contacts. Try installing the old cart and see what happens. Fortunately, these are not very expensive. Install the old one, unless you ran it until it locked the printer out.

Mar 08, 2009 | HP Photosmart 3210 All-In-One InkJet...

1 Answer

HP photosmart 3210 cartridge door locked up


Hi,

Please click on the web link given below and perform the steps as provided in the web page to fix the issue.

http://h10025.www1.hp.com/ewfrf/wc/genericDocument?docname=c00786043&cc=us&lc=en&dlc=en

Please do it carefully.

Have a great day!

Feb 18, 2008 | HP Photosmart 3210 All-In-One InkJet...

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