Question about NetGear WGR614 Router

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NetGear WGR614 -Installation Problem on Windows Vista PC

I cannot get the Installation Wizard to get past the "Modem/Network Recognition Stage.

I have done any and all of the following:

A]] Disabled each of the 3 Internet Connections that I have on the PC -on-board NIC, installed NIC (Installation Program demands it), and Wireless NIC.

B]] Hooked the PC into the Router (and Router into the Cable Modem), then, afterwards, hooked the PC directly into the Cable Modem -and over a period of several minutes, also exchanged each wired NIC and separately plugged them in. Also tried hooking up the PC to the Router only, not connected to the C-Modem.

C]] Disabled the on-board NIC in BIOS and used the PCI-NIC; afterward physically uninstalled the PCI-NIC and used the onboard NIC.

D]] Made sure that each of the 3 NICs has its own IP address.

E]] Set each of the 3 NICs to auto-get their IPs.

F]] Made sure that the Cable Modem was indeed functioning properly and could access the Internet.

In every case, the CD's Installation Wizard repeatedly reports that it cannot find the Modem (and it always calls the device a 'modem' whether it's the Modem or just the Router), and halts the installation.

PLEASE tell me that I'm missing something obvious and easy -I'd really prefer a "duh!!" INSTEAD OF "this device just doesn't install on this OS" or something similarly distressing.



THANK YOU IN ADVANCE FOR YOUR HELP!!

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Hi,

Please make sure that you have the NIC enabled and on the computer and set to automatic settings for IP address. Now follow the steps below to reset and reconfigure the router:

Reset:

At the back of the router you will find a small tiny hole (which has a small button inside it). Press the button with the help of a paper clip. and hold it down for 30 seconds. After 30 seconds, please release the button and power off the device for 5 seconds.

CONNECTIONS:

1. Connect a Ethernet cable from the modem to the WAN port of the router(isolated port).
2. Connect the computer to the router using any one of the 4 available ports. Please make sure that THERE IS NO DIRECT CONNECTION BETWEEN THE MODEM AND THE COMPUTERS (either using Ethernet cable or USB cable).
3. Power off the modem and the router after making the connections.
4. Power on the modem and wait for the lights, then power on the router.

RECONFIGURE:

1. Open the browser(Internet Explorer or Mozilla Firefox).
2. Access the router, usually with http://192.168.1.1 or http://www.routerlogin.com.
3. Login to the router with the Username as "admin" and Password as "password" (please note that the username and password is case sensitive).
4. Click on 'Basic settings' from the left menu and select 'Use Computers MAC Address' from 'router MAC Address' section.
5. Click Apply.
6. Once it updates the settings then power off the modem and the router. Power on the modem and wait for the lights, then power on the router.

I hope this information allows you to resolve this issue.

If I have helped you, please help me, and rate this suggestion the highest FixYa rating. If you cannot rate this post with the highest rating, then please comment to this post and I will try to help you further.

Regards
Anand


Posted on Jul 18, 2009

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Thnx.anand....i browsed many sites but only u gave the solution....

I WAS GETTING AMBER LIGHT FOR IP ADDRESS IN THE NETGEAR ROUTER....

ONLY TO ADD ONE THING FOR MORE UNDERSTANDING.....

IN THE BASIC SETTINGS PAGE ...IN THE FDIRSYT COLUMN

FOR LOG A SELECT "NO"...

THEN U WUD GET MAC ADDRESS COLUMN AT THE BOTTOM WHICH AS ANAND SAYS SELECT USE COMPUTER MAC ADDRESS...

AND THE IP ADDRESS AMBER LIGHT TURNS GREEN....AND YIPIEEEE THERE YOU GO...

Posted on Aug 19, 2009

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Posted on Jan 02, 2017

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http://kb.netgear.com/app/products/model/a_id/2587

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