Took photos on a flight, put the camera back in its hardcase but may have put it in upside down, not sure - it was dark. At destination, found that the center slat stays put regardless of the On/Off switch position. Gingerly moved it with a clean Q-tip, finally got the lens cover to stay in the stuck open position, which allows picture taking. Later the top slat seems to be somewhat responsive to the On/Off switch. Panasonic 1st level had suggested using the Reset function in the menu, tried it but just heard some clicking noise. Now camera is with Panasonic shop in Mcallen, Tx.. Hope to get it or msot likely a refurbished one back, 7 - 14 business days, according to Panasonic.
I had a TZ1 and the rotary switch started bouncing between the regular exposure and the iA exposure.
so I went to Costco and bought a new TZ5 (which is obsolete now). Technology changes so fast with cameras, trying to repair a 1 2 or 3 year old camera is not worth the aggravation.
Just go buy a new camera at the store of your choice. I suggest Best Buy, Staples, Office Depot or Costco, choose a store with a no squabble return policy.
Just like an old relationship, move on to newer and better things! Life is to short to fool around with things that don't work.
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need. Goodluck!
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This is a problem with the mirror and the sensor. Have you out the camera in sensor clean mode? turning the camera to P then use the menu buttons to go to the second set of tool. clean sensor is there. You must have a good battery charge for it to work. take off the lens then hold the camera face down and activate the sensor. This did not work for me but this was one of the suggestions, if the mirror does lift back up when you put the camera in sensor clean mode then it is not the hinge that some are paying to be replaced. I took my camera and oddly enough turned it upside down in af mode in auto mode and it started shotting photos and focusing again. i did this about ten shots and when I put it backright sideup everything worked fine! Try it and let me know.
Hi there please follow the steps and let me know the result.
1. Ensure batteries are fully charged & clean the battery connector point in side the battery compartment.
2. Look carefully between the lens and the camera body for any sand, dirt or any damaged etc.
3. Try turning the camera with the lens facing down and shake to dislodge anything stuck
4. Try removing batteries and memory card, wait 5 minutes and refit the battery only.
5. Now turn on camera( with out card ) and see ,if working then fix the memory card & again turn on the camera. If working then fine .
Otherwise format the memory card and fix back in camera again & try. Make sure before format the memory card take a
back up all photos in your computer then format. If no luck then reset or restore the camera setting by pressing Menu key for 2 sec ..
in not done the press both Menu & self time key for 2 - 4 sec.
i hope it will gives you success.
The problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the
probability is that you will have to get it fixed by a professional.
these at own risk as it may further damage the camera.
try connecting your ac adapter or usb cable.
Try holding the
shutter button while switching on the camera.
Look at the lens ,
and if some of the lens 'circles' is misaligned or not concentric then
try wiggling it (while holding camera lens down).
pushing or pulling the lens when it extends but this is risky as it may
cause the lens barrel to slip out of its guidance system.
way to do this is to place the camera lens down on a hard surface and
then power it up. Be sure to use a soft cloth or something similar as to
not scratch your lens or casing. Let the lens push the camera up and
down a few times and sometimes the little resistance provided by the
camera is enough to get things going again.
Try hitting your
camera near the lens on the body with the soft tissue on the palm of
Other than that , I would take the camera to a repair centre for a evaluation to see if it would cost more to repair than to
replace the camera.
If it is still under warranty I would suggest
you take it in before trying any of these steps and remove any
off-brand batteries or accessories as some stores are really fussy about
warranty repairs on camera's with non-brand accessories.
It might be a lense problem. Dirt and things get stuck in the lense real easily. hold the lense while you tuen it on and when it turns off hold the lens out.. wiggle it gently while turning it upside down... tap it gently upside down.... or blow int he lens to try and get the dirt disloged.
1. Go into the menu and find "reset"...follow the on-screen instructions.
2. With no card in the camera, go into the menu and find "format"...follow the instructions..
3. After downloading any pictures from the card, insert it into the camera and do the "format" thing again.
everything should work now. Remember, never use the computer to format or erase your card...always use the camera. Also, when removing the card from the computer, always use "safely remove hardware" icon at the bottom right of your computer screen.
Same problem. At least for now, I solved problem, or at least camera is working again, by putting mode dial in "normal" (not A1) and holding down menu and down button (macro button) while turning camera on. Hope it works for you and continues to work for me.
If the camera is powering on as indicated by a normal screen, you can sometimes coax out the lens by rapping the camera against the heal of your other hand, or a hard surface covered with a cushion, like a double with towel.
The idea is to try to free it up without damaging the camers. This problem is common on cameras if dropped or have a few years on them. It is even more common for the Lens Cover on the TZ3 to behave this way. If it is the plastic lens cover that won't open, you can coax it open with a toothpick and if it closes again, I would just carefully pull this plastic cover right out and as a manual plastic cover that will fit the lense.
In any case, it is getting dated by the TZ5, so an alternate is to sell the defectic TZ3 on Ebay and buy a newer TZ5, new or used, on ebay to replace it. Reparmen buy popular cameras like the TZ3 to fix and resell them. If you have everything that came with it, including the box, it is probably worth $40 as is.
i have sold the tz3 for the past year and there were problems with the interal lens shutters sticking on closure-besides that i would highly rec the 5-wide angle-10x and great lcd-read reviews at dcresource or dpreview