Question about Microsoft Zune JS8-00001 Digital Media Player

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Have a new Zune 120 downloaded update on program for itson signed in had songs up on the screenbut the icon in the left bottom corner indicates no zune detected how do we resolve this?

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If there is a button that says connect or sync, try clicking that.

Posted on Jul 19, 2009

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How can i update zune hd


How to update your Zune player
Overview
If you haven't used your Zune player in a while, you might need to update it in order to get the latest features and improvements.
Steps to update
  1. On your computer, start the Zune software.
  2. Connect your Zune player to your computer by using the USB cable that was included with your player.
  3. If a newer version of the Zune firmware is available, you'll see a notice to update your player. You can also manually check for new player updates in the Zune software. Go to Settings (located at the top of the screen), Device (located in the upper-left corner), and then Update (located in the list at the left).
  4. If you receive a notice to update your player, follow the on-screen instructions. Important During the update process, don't disconnect your Zune player it until the update finishes. The update might take several minutes. During this time, your Zune player might restart several times.

Mar 31, 2015 | Microsoft Zune 30 Gb Digital Media Player...

1 Answer

Zune 120


You can download a manual from
http://assets.zune.net/en-us/zune/productmanuals/zuneplayers.pdf

May 26, 2010 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

I download songs onto my computer that I want to ...


I'm assuming you have the Zune software installed. You'll need the software in order to interact with the Zune device, it does not work as a "mass-storage device" like some other media players.
The Zune software will find all your music. Open the software and on the top left make sure you're in the "Collection" and then "Music" category. Then click on the right hand side on the "Songs" tab. You'll see all your songs on your computer. Connect the Zune and wait a few seconds and in the bottom left hand corner of the software you'll see your device connected.
Click on one of the songs and then press "CTRL + A" and all of your songs will be selected. Click and hold and then drag one of the songs to the little icon of your Zune in the bottom left and then all of your music will sync to the device.
Hope this helps.

May 21, 2010 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

1 Answer

I can't sync music to my zune anymore!


it depends on where you get your songs from....if you get them from lime wire....frostwire...or zune.com....the songs are already formated for you to download it to your zune

Sep 30, 2009 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

2 Answers

I had a Zune 30gb and all my music is on my comp with the Zune software. I broke my Zune 30gb and bought a Zune 120gb; but, how do I set this new one up with the software so it can get all my songs?


You will have to re-sync it. You cannot just upload the "image" of your old Zune. You will have to treat is as if you never had a Zune in the first place. You CAN transfer your Zune's name and tags, but you can't have it automatically upload all of the old songs onto it.

Aug 09, 2009 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

Zune 120 is charging do i nees to download


I'm assuming the Zune is new(at least to you).

You can download the software at www.zune.net Most likely it will update your Zune the first time you run it. Just follow the directions, it's pretty simple. Any music or video content on your computer will by default upload to the Zune as well. You can rip CDs and load them on the Zune by just popping them in your drive and letting it go by default.

Jul 18, 2009 | Microsoft Zune120 Digital Media Player

1 Answer

I can't add songs to my zune player


More information on Zune related issues can be found at the Zune website:
http://www.zune.net/en-US/support/default.htm

There are many problems that can occur if you cannot upload songs to your Zune.
Is your zune plugged in via USB to your computer?
Is your zune ON?
Does the Zune software recognize that the Zune player is plugged in?
You can also go to your account settings in the Zune software and set it to where your music files are stored so it adds them.
If you have the Zune pass, try and download songs and then SYNC the software and player (little sync icon on the bottom left of the program).
Again, there are multiple reasons and cases on why you could be having problems. Please goto the Zune link for support and read through their faq's to assist you. If you still have problems, reply with a more detailed problem.

Apr 08, 2009 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

Won't download songs


Plugging into new computer erased some of the formatting.

There are two ways to format an Mp3 player - one on the computer itself, and one in Windows Media Player. Both methods will end up erasing all the songs on the player, but the player will be "good as new" after that. Sometimes reformatting in this manner will override the player's native formatting and cause problems - this can be reversed in most cases by updating the player's firmware. Firmware upgrades are available from most manufacturers' websites.

WARNING: The following procedures will erase all songs on the player.

Check if the file system is NTFS. If yes, format it to FAT or FAT32. - Connect player to computer, double-click my computer, right click on icon of mp3 player and select format. This only applies to Windows-based computers.
You can also format the player in Windows Media Player itself:
Connect your Mp3 player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "name of Mp3 player here 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
-Tha Mp3 Doctor

Mar 31, 2008 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

1 Answer

Zune software will not open


There are two ways to format an Mp3 player - one on the computer itself, and one in Windows Media Player. Both methods will end up erasing all the songs on the player, but the player will be "good as new" after that. Sometimes reformatting in this manner will override the player's native formatting and cause problems - this can be reversed in most cases by updating the player's firmware. Firmware upgrades are available from most manufacturers' websites.

WARNING: The following procedures will erase all songs on the player.

Check if the file system is NTFS. If yes, format it to FAT or FAT32. - Connect player to computer, double-click my computer, right click on icon of mp3 player and select format. This only applies to Windows-based computers.
You can also format the player in Windows Media Player itself:
Connect your Mp3 player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "name of Mp3 player here 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
-Tha Mp3 Doctor

Mar 24, 2008 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

6 Answers

Zune charging problems, hardware problems


I had a 30g w/same problem. I installed the Zune software from CD. Plugged the Zune into my USB jack and waited hrs for the full screen battery icon to go away. It never did. Here is what I did to fix it. I left the Zune disconnected until its battery drained and the lcd went dark. In this state, pressing the play/pause button, caused the full screen battery icon to appear briefly before the lcd went dark again. With the Zune disconnected from my xp pc, I ran Windows Update in express mode. I have Windows system restore and auto-update turned off and rarely update my pc, so I also took the opportunity to take a manual system check-point (so I could restore from the check-point if an update trashed my pc). I took and installed all the latest Windows updates. When it was done, I had all the latest security updates and IE 7. At this point I went to http://www.zune.net/en-us/products/zunesoftware/download.htm and downloaded the latest Zune software. I installed the Zune software update. I ran the new Zune software on my PC and found the device tab. NOW I connected the Zune to a USB port on the back of my PC. The full screen battery icon appeared on the Zune but nothing appeared in the Zune software. I left it this way for a few minutes. It occurred to me that I might get more power through the USB port if I turned off my other external USB devices, which I did. Within a few minutes, the Zune FINALLY came to life and a Zune splash screen appeared on the device. The device booted and was FINALLY recognized by the Zune software on my PC. Shortly after that I noticed that it already started synchronizing with my PC music collection. I figured it would charge up and download my entire collection (20gig) so I grabbed some sleep for a few hours. When I returned, the PC was asleep too. Unfortunately, the Zune was not charged and had stopped sync'ing. Not to be discouraged, I woke up the PC, exited the Zune software and left the device charging for an hour or so. When I returned, the device was about 80% charged. I quickly disconnected and played my first music video on the device!!!! I reconnected (the Zune software auto-launched) and left it sync'ing and charging for a while longer. When it was 100% charged, I disconnected and have been using it for a few hours. It was a long painfull road to get this thing setup, but it was WELL WORTH IT! I am already a huge fan of this device. In fact, I'm considering passing this one on to my wife so I can get the 80gig. Hang in there, it's worth it!!!!

PS: one sidebar -- I have noticed that the pc software will only sync about 800 songs in a session. I have simply been restarting the sync to get the next session going. At this point, I am fully synchronized and have 4.5 gig free.

Dec 27, 2007 | Microsoft Zune JS8-00001 Digital Media...

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