Question about HP Officejet 5610 All-In-One InkJet Printer

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How do i scan the documents on to my computer

When i press scan, it tells me to check troubleshooting. "No scan options, refer to device documentation"

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Be sure that your scanner is connected to your computer using a usb wire. do not try to scan wireless. Also, put the scanner disk back in and you will be all set. just answer the prompts.

Posted on Jul 18, 2009

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Posted on Jan 02, 2017

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Related Questions:

Tip

How to Solve No Scan Options: Refer to device documentation to troubleshoot


How to Solve Cannot Scan Error or No Scan Options: Refer to device documentation to troubleshoot

1. Click Start ,
2. Click Run and type Msconfig and then click on ok
Will show the new screen of System configuration utility
3 Click on startup option
4. Search the list for HP Digital Imaging Monitor .
5. Select the HP Digital Imaging Monitor check box.
6. Click Apply , and then click Close .
7. Click Restart to restart the computer.

*Note : If HP Digital Imaging Monitor is not on the list,
it means the driver was not correctly installed.
You need to reinstall the software.

on Jan 22, 2010 | Office Equipment & Supplies

1 Answer

I have officejet 6500 and it will not scan. Upon pressing scan button, it tells me "no scan options" and that I should refer to device documentation to troubleshoot. I do not know what that means...how...


I have a solution for this issue. However to provide the appropriate steps, please get back to us with the following information:

* How is the unit connected to the computer? (USB or Wireless)

* What is the operating system of the computer?

Please get back to me with the requested information

Apr 03, 2010 | HP Officejet 6500 Wireless All-in-One...

2 Answers

No scan options.


HI,
this is a very normal problem with this printer..do one thing unplug the USB cable from the printer..then if its not working go unplug the USB cable..insert the CD go to my computer..right click on the cd icon explore>>util>>ccc>>uninstall l2..after that restart the system...do a complete installation..issue will be resolved...

Jan 21, 2010 | HP OfficeJet J4580 All-In-One Laser...

1 Answer

Cannot use scan...when I put a document in the tray and press "start scan" it says " no scan options" and "refer to device documentation" what to do?


You need to have it connected to a computer with the scan software running. The scan options are in the computer. It tells what type of document to scan, how to save it, JPG, PDF, etc. and where to send the scanned image.

Oct 09, 2009 | HP Officejet 6310 All-In-One InkJet...

1 Answer

Can't Scan


In order to scan it must be connected to your computer with a scanning program running. You can still make copies with the copy function, but it won't scan unless the HP scan software is running.

Jul 20, 2009 | HP Officejet 5610 All-In-One InkJet...

1 Answer

Unable to scan pic to computer


Im not sure of this ..maybe the scanner driver has been corrupt ...uninstall all existing printer driver on your computer...and install a new compatible one..^_^.


May 11, 2009 | HP Photosmart C6180 All-In-One InkJet...

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