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First check if th phn has fallen frm ur hands or updated firmware via 3G or wifi or th sweat gets accumulated on th phn while talking causes it either freeze or touch sensation stops working so plz tell wht has actually happened nd also wht have u tried nd wht exactly shows on th screen
If you have serial number and activation code then you can directly ask request for authorization code so please contact your supplier or the www.Adobe.com
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