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Cannot connect to voice call with yahoo messenger

Whenever i try to call pc-to-pc it doesnt connect

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I cant use voice call. i turn off windows firewall

Posted on Aug 01, 2009

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Hi, Is this the first time you're using the Yahoo messenger? you can try to uninstall and re install the messenger then try to run the voice and video call feature again. Please try to use revouninstaller to remove the program then try to re-install Yahoo messenger again. You might need to try to test the camera if it is working properly.
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On both computers is installed yahoo messenger 10 same

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Cannot connect to voice call at yahoo messenger


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Help, my voice call in Yahoo messenger suddenly will not connect to the server. I have been making calls from PC to PC for many months and lastnight it just stopped letting me connect to my friend. I get a...


As you said you were able to call or using the voice call from yahoo messenger for 2 months I understand that your IP( Internet Protocol) address is banned from yahoo voice server.

To fix this issue, If you are connected through a personal modem restart your modem in order to change the IP.

Or if you using Fix (static)IP address from your ISP/Network vendor ...contact them to change the IP or try use VPN(Virtual Private Network) connection to authenticate/connect with different address.

Hope that will help you.

Thanks for joining us.

Good luck

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3 Answers

I can't call pc to pc


It may have some causes:- First, check your internet connection. You should run the Call Setup Assistant before making voice calls for the first time. To run the Call Setup Assistant: Open the "Messenger" menu in the main Yahoo! Messenger window, and click "Preferences." Then, in the Preferences dialog box, click "Calling and Audio." In the Calling and Audio dialog box, click "Open the Call Setup Assistant." Follow the instructions to test your microphone and speakers and specify your Internet connection. Running the Call Setup Assistant will ensure that you have a high-quality voice experience within Yahoo! Messenger. You can run the Call Setup Assistant at any time to make sure your microphone and speakers are working properly or to change the type of Internet connection you are using. One important thing, your firewall must support outbound TCP (transmission control protocol) connections for the PC-to-PC voice feature to work. You might have a firewall blocking Yahoo! Messenger's PC-to-PC voice feature. If so, you need to open up some outgoing TCP connections. Note that it is the outgoing connections that matter, not incoming connections. In most firewalls, you have to specify a destination port or port range to open. Learn more about which ports Yahoo! Messenger uses. Even if you don't use a firewall, your Internet service provider (ISP) may use a firewall, a network address translator (NAT), or a proxy server that blocks voice traffic. Any of these could prevent you from using the PC-to-PC voice feature in Yahoo! Messenger. Please contact your ISP's network administrator for assistance getting around these issues. You must know that what ports are used by Yahoo! Voice services. Yahoo! Messenger with Voice will work if any one of these TCP ports are open: 5061, 443, 80. At least one of these ports must be open in order to make PC-to-PC or PC-to-phone (Phone Out) calls, or to receive calls (Phone In). If your connection to the web is through an http proxy, then you won't be able to make or receive calls with your PC. Hope it was helpful!

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EVEN THE WHOLE WORLD HAVE THIS PROBLEM .ONLY THE THING YOU CAN DO IS TO MAKE CALLS USING THE OPTION (INVITE TO CONFERENCE)YOU CAN SEE IT IN ACTION MENU IN YAHOO MESSENGER 9.0.YOU WILL BE ABLE TO CHAT AND TALK WITH ALL YOUR FRIENDS AT THE SAME TIME.IT SOMETIMES GIVES MORE CLARITY THAN MAKING A CALL.

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better switch back to old version of yahoo or try to use IM messenger or Live messenger they have interconnection  with yahoo.

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