Question about HP Photosmart 3210 All-In-One InkJet Printer

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When I turn the printer on it makes a noise and in the window the following message appears," unable to scan or copy" press OK to coninue

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Try disconnecting the printer if that doesen't work then i don't know what else to do

Posted on Jul 18, 2009

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Posted on Jan 02, 2017

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Insert left cartridge error message. Replaced. Still an issue. My printer makes a noise - like it is trying to clear itself. Both Cartridges have been replaced. I have even unplugged the unit and it...


On the control panel of the printer -

Press the Setup Button
Scroll till you find Tools Options - Press OK
Look for Printer Alignment - Press OK

IF the alignment goes thru well, your printer will be able to print/scan/copy.

If it still makes grinding noise or makes unusual noise, Turn off the printer and open the rear access door. Clean the rollers with lint free cloth. Close the door. Open the front access door and check if the carriage moves freely ( cartridge holder ) and check for any obstruction.

If you tried the above steps and still unable to make the printer work, it could be hardware failure.

Regards,
Ron

Mar 04, 2011 | HP OfficeJet 6110 All-In-One InkJet...

2 Answers

Canon MP130 - warning keeps coming up that the 'waste ink absorber is nearly full. What do I need to do to correct this, thanks for your help.


Hi Teasel850,

There is an internal counter that prompts this message. There is software to reset the counter called MPTool. But why complicate things when it can be reset manually using the following steps.

Reset Canon Pixma MP130 Printer
  1. Turn on the printer.
  2. Press the MENU key, and then SCAN, COPY and SCAN again - entered the service mode.
  3. Select NVRAM ACCESS further OK.
  4. Select SET ABS-M LEVEL and set value equal to zero.
  5. Select SET ABS-R LEVEL (if any) and is set to zero.
  6. Turn off the printer POWER button.
Best regards

Mike

Jan 30, 2011 | Canon PIXMA MP130 All-In-One InkJet...

1 Answer

After printer is on for a few minutes, getting error message-scanner failure turn printer off then on again. I am able to print before the error message appears, however, unable to copy or fax. Thank...


Hi,

Solution one: Check the scanner light
  1. Follow these steps to check the scanner light by making a color copy of any document.
  2. Load plain white, unused, letter size paper in the paper tray.
  3. Lift the scanner lid, place the original face down on the scanner glass, and then lower the scanner lid.
  4. Make a color copy.
  5. When the product starts to scan the document to copy, slightly lift the scanner lid to see if the scanner light turns on. It is not necessary to lift the lid completely.
The scanner light should be visible under the scanner glass to the right or left.

Solution two: Check the power connection
Follow these steps to troubleshoot the power connection.

  1. Press the Power button to turn off the product.
  2. Unplug the product power cord from any surge protector, extension cord, or power strip, and then connect the power cord directly to a wall outlet.
  3. Press the Power button to turn on the product.
  4. Load plain white, unused, letter size paper in the paper tray.
  5. Lift the scanner lid, place the original face down on the scanner glass, and then lower the scanner lid.
  6. Try again to make a color copy.
  7. Press the Power button to turn off the product, disconnect the power cord from the wall outlet, and then reconnect the power cord to a different wall outlet.
  8. Press the Power button to turn on the product.
Try again to make a color copy.If these steps resolved the issue , you do not need to continue troubleshooting.If the issue persists we have to reset the printer. Doing reset in the beginning stage is not recommended. Reply me back and i will provide the reset step instruction.

Regards
Riztech

Nov 26, 2010 | HP OfficeJet D135 All-In-One InkJet...

1 Answer

Unable to scan, copy or fax message on HP C6180


Please follow the steps and then let me know the results:Click Here

May 23, 2010 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

Printer will not print


you should manually reset your PURGE COUNTER to ZERO so that your printer will work again. Follow these steps:

Unable to Clean error means purge counter is already full. Please refer below for the instructions on troubleshooting your machine.


1. To enter MAINTENANCE Mode: Press MENU, MONO START, 4X on ARROW UP. (within 2 seconds).
2. Using arrow up button look for the following:
a. 8 then press SET
b. 0 then press SET
3. Using MONO START, just press it until the word "PURGE XXXXX" comes out.
4. Using arrow up button look for the following:
a. 2 then press SET
b. 7 then press SET
a. 8 then press SET
b. 3 then press SET
This is to reset the purge counter. Then press stop/exit
5. Using arrow up button look for the following:
a. 0 then press SET
b. 1 then press SET (To reset unit)
a. 9 then press SET
b. 9 then press SET (To exit Maintenance mode)

In some brother models SET = OK

Nov 03, 2009 | Brother MFC 210C All-In-One InkJet Printer

1 Answer

Ink sys has failed.error 0xc18a0101


This ais a possible fix Christina: Let us perform some steps to isolate the issue and find a fix for it.
Christina: Please perform the following steps and let me know the message that will be displayed on the printer.
Christina: A. - Press and hold the “*” key. 
B. - Press the “#” key and release both keys. 
Display should say “Enter Special Key Combo” 
C. - Press and release in sequence the “1”, “2” and “3” buttons.
CustomerName: ok
CustomerName: screen says "support" R0631M
Christina: Fine.
Christina: 2. Press and release the right arrow button until the display says “System Configuration Menu”.
Christina: 3. Press and release the “OK” button.
Christina: 4. Display should say “Hardware failure status”. If not there already, Arrow Key over to “Hardware failure status”,
Christina: 5. Press and release the “OK” button.
Christina: 6. Display should say “Hardware failure status: Clear. Press OK to clear”.
CustomerName: yup
Christina: 7. Press and release the “OK” Button. Message changes to “Hardware failure status Cleared. Press Cancel to continue”.
CustomerName: ok
Christina: 8. Press and release the “CANCEL” button as many times as necessary, so that, either the “Welcome to Photosmart Express” screen appears, or, the “Ink System Failure” screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE.
CustomerName: ok
Christina: 9. Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet.
CustomerName: done
Christina: Fine.
Christina: 10. Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer
CustomerName: done
Christina: 11. Turn the unit on. The printer may display message “USE POWER BUTTON TO SHUTDOWN THE PRINTER” followed by “PRESS OK TO CONTINUE”. Press OK. The Printer will start the “ONE TIME INK INITIALIZATION PROCESS”. Allow this process to complete and do not interrupt. Once the initialization process is complete, the printer will print out a Diagnostic Page.
CustomerName: made a buncha noise, and it didn't print a diagnostic page
Christina: Good.
Christina: Is the error message still being displayed on the printer?
CustomerName: nope
Christina: Good.
CustomerName: should I try to print something?
Christina: Let us print a self test page to check the functionality of the printer.
Christina: Press Setup menu on the All-in-One then scroll using the arrow key and select Print Report then select Self Test Report. 

Apr 22, 2009 | HP Photosmart C6180 All-In-One InkJet...

2 Answers

The Waste Ink tank is full


go to www.neilslade.com/papers/inkjetstuffll..htl
scroll down to 370
CAREFULLY FOLLOW INSTUCTIONS
1st remove USB cable
take your time BETWEEN OPPS
print out ???????????????????????instruions FIRST
hit the red triangle followed by scan copy scan
you should now be in service mode
now slow down it is not fast
dj
PS your tank is a bin and could over-FLOW on to your nice sheep skin RUG=warning

Jan 26, 2009 | Canon SmartBase MP360 All-In-One InkJet...

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