Question about Kenmore 23822 Top Load Washer

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Kenmore Elite (Calypso) Top loader Will start and fill up w/ water, and wash for a while. During the washing process it makes a humming noise and then the display gives a "ob" reading. I have replaced the motor and the problem persists. Any ideas?

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The OB indicates and out of balance condition has been detected by the motor control.
One thing about the OB error is that the lid must be opened to clear the error and allow the washer to advance to the next part of the cycle. If the lid is not opened to adjust the clothes then the OB error will happen again.

If the OB error was cleared and the OB occurs with an empty load then the motor control has failed.

The drain pump must work. The image below shows how to run a diagnostic test to check the drain pump. Follow the instructions in the image below and check the drain pump operation. If the pump runs and the water does not drain then the sump is clogged. If the pump hums but does not run then the pump needs to be replaced.

http://media.fotki.com/1_p,wkktswgwqtqrbwfxgtqsskgwtqkq,vi/gftrgbbtfxfffgqskfk/1/1303472/5961857/image48348img-or.jpg

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Posted on Sep 30, 2010

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Posted on Jan 02, 2017

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Hello genny2626
Welcome,

You said,your 6 year old Kenmore elite top loader's wash plate doesn't seem to go through its proper motions. When the lid is closed and the washer has filled and the agitating cycle begins, you can hear a vibrating noise as if the plate is trying to move on the gentle cycle, but when the lid is opened, nothing has moved at all. The drain and spin work fine, and the machine goes through an entire cycle without error messages, but the clothes aren't clean. You said, you have heard a lot of horror stories of how expensive these washers are to repair, so would like an idea of what's wrong beforehand.

Here are a list of common vibration noises


Noisy, vibrating, off-balance

 Is the washer level? Does the washer rock when pushed
against the corners?
The washer must be level. The front and rear feet must be in
firm contact with the floor. Check that the locknuts are
tightened. See “Level the Washer.”
 Is the floor flexing, sagging or not level?
Flooring that flexes or is uneven can contribute to noise and
vibration of the washer. A ³⁄₄" (1.9 cm) piece of plywood under
the washer will reduce the sounds. See “Location
Requirements.”
 Is the load balanced?
Evenly distribute the load in the washer basket and make
sure the height of the load does not exceed the top row of
basket holes. See “Starting Your Washer.”
 Do you hear clicking or other noises when the cycle
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When the drive system shifts or the washer basket settles
between cycles you may hear noises that are different from
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 Is the washer gurgling or humming?

Is the washer level? The wash load
should be balanced and not overloaded. The washer must be
level. The front feet should be properly installed and the nuts
tightened. Reset the rear leveling legs (if needed). See the
Installation Instructions.
Did you completely remove the yellow shipping strap with
cotter pins? See the Installation Instructions.
• Are the gears engaging after the drain and before spin, or
is the upper part of agitator clicking during wash? These
are normal washer noises.

Let me know if any of these are the solution!
Huuum



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