Question about Dell 922 All-In-One InkJet Printer

1 Answer

"Print carrier stall"?

I recently installed new cartridges but when I turn it on, it just says "print carrier stall." please, help?

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Error 0502-Carrier Stall indicates a physically blocked carrier. This condition can occur for many possible reasons. Most often, the carrier is blocked because the ink cartridge lids are open while the printer is on (Figure 1).


Figure 1: Open Ink Cartridge Lids

Reseat the Ink Cartridges and Make Sure the Lids Are in Place

  1. Make sure the printer is turned on.
  2. Lift the printer's front cover.

    new_note.jpg Note: The ink cartridge should be in the up/loading position unless the printer is busy.
  1. Squeeze the tabs on the cartridge lids and lift the cartridge lids up. The cartridge pops up when the lid is fully lifted.
  2. Remove the cartridges.
  3. Make sure that all of the protective tape has been removed from the contacts on the ink cartridge.
  4. Replace the cartridges.
  5. Snap the lids closed.
  6. Close the printer's front cover.
  7. When prompted on the printer's LCD to choose New or Old, choose Old.
  8. Press Select.
new_note.jpg Note: For more information about reseating ink cartridges, refer to the Maintenance or Ink Cartridge Maintenance section in the Online User's Guide.

Back to Top
» Reposition the Encoder Strip
  1. Remove the power cord from the printer.
  2. Lift the scanner unit to expose the inside, where the printer cartridges are located.
  3. Gently slide the ink cartridge carrier to the middle of the printer.
  4. Gently move the top part of the printer belt to the right.
  5. Using an index finger, gently push encoder strip (Figure 1) down and then back up, to get it back into the slot located on the back of the ink cartridge carrier.

    Figure 1: Inkjet Printer Encoder Strip

  6. Gently press the strip first to the rear, and then forward, to ensure that it is seated correctly.
  7. Manually move the ink cartridge carrier to the left, then to the right, to check the positioning of the encoder strip.
  8. Once the encoder strip has been re-seated, close the scanner lid.
  9. Re-connect the power cord to the printer.

Posted on Jul 18, 2009

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1 Answer

I have just installed a new black cartridge and when I try to print the printer says 'left cartridge missing'. It is not missing and is installed correctly. If I override the command the print


Please remove the cartridges from the printer. Take a dry lint free paper towel and gently wipe the contacts on the back of the cartridge (not the bottom from where ink is present). Wipe the contacts inside the printer (on cartridge carrier). Please snap the cartridges back into the cartridge carrier and please try to print a printer self test.
Good Luck!!!!

Feb 19, 2013 | Lexmark X5470 All-In-One InkJet Printer

1 Answer

I cannot get the cartridge carrier to move to the centre to remove the cartridge. I get alternating J and E error messages


The error indicates that the print carrier stalled. Try to unplug the printer from the power source. Open the scanner unit to access the cartridge area. Check and remove any foreign objects blocking the cartridge carrier path. Hold the solid white strip and gently slide the cartridge carrier to the center of the printer. Remove the cartridges then close the cover.
Replug the printer to the power source. If error still appears, please contact Lexmark technical support for additional assistance. If no error appears, reinsert your cartridges. If error reappears after installing your old cartridges, replace the cartridges with different known working cartridges or better with new set of cartridges.
I hope this information has been helpful. Thanks.

Dec 13, 2010 | Lexmark X2650 All-In-One InkJet Printer

1 Answer

Don't know how to install ink


Installing print cartridges
1 Open the printer, and then press down on the cartridge carrier levers.
2 Remove the used print cartridge or cartridges.
3 If you are installing new print cartridges, remove the tape from the back and bottom of the color cartridge, insert the cartridge in the right carrier, and then close the color cartridge carrier lid.

Warning—Potential Damage: Do not touch the gold contact area on the back or the metal nozzles on the bottom of the cartridge.

4 If a black cartridge is included in the box contents, remove the tape from the back and bottom of the black cartridge, insert the cartridge in the left carrier, and then close the black cartridge carrier lid.

5 Close the printer, making sure to keep your hands out from underneath the scanner unit.

Removing a used print cartridge

1 Make sure the printer is on.
2 Lift the scanner unit.
The print cartridge carrier moves and stops at the loading position, unless the printer is busy.
3 Press down on the cartridge carrier latch to raise the cartridge carrier lid.
4 Remove the used print cartridge.

Note: If you are removing both cartridges, repeat step 3 and step 4 for the second cartridge.

Apr 13, 2009 | Lexmark X4650 InkJet Printer

1 Answer

Blinking lights on Lexmark Z12 printer


Unfortunately, the Lexmark website is set up so I can't provide you with direct links to the workaround for these problems....
Go here: http://support.lexmark.com/perl/support/support.cgi
Do a search on "blinking flashing lights + Z12"
and try to follow the steps outlined in the troubleshooting guides that calls up.
This is the most likely candidate, but there are others that could cause this symptom:

Lights Flashing on the Printer ID: 241
Test the cartridges one by one and do the printer hardware test (refer to the relevant document for your printer) to establish which one is defective. The defective cartridge needs to be changed.

If the power light on the printer is blinking, you may have a carrier stall. To check this:
First unplug the printer.
Move the cartridges to the left by hand. In order to do this, you need to grip the top of the carrier belt (a black/grey belt with cog-like teeth) and pull it towards the right-hand side of the printer.
Once the cartridges have been moved across, you can clip them out.
Try to print without the cartridges in the carrier.
If you no longer have a carrier stall, put the cartridges back into the carrier and clip them into place.
I hope one of these options will provide you with the solution to your problem. If not, please write back with a report of what you tried and we will try to help you further.


If I have managed to answer your question or solve a problem, please take just a moment to rate this posting....thanks!
Lights Flashing on the Printer ID: 241
  • Test the cartridges one by one and do the printer hardware test (refer to the relevant document for your printer) to establish which one is defective. The defective cartridge needs to be changed.
  • If the power light on the printer is blinking, you may have a carrier stall. To check this:
    1. First unplug the printer.
    2. Move the cartridges to the left by hand. In order to do this, you need to grip the top of the carrier belt (a black/grey belt with cog-like teeth) and pull it towards the right-hand side of the printer.
    3. Once the cartridges have been moved across, you can clip them out.
    4. Try to print without the cartridges in the carrier.
    5. If you no longer have a carrier stall, put the cartridges back into the carrier and clip them into place.


Lights Flashing on the Printer ID: 241
  • Test the cartridges one by one and do the printer hardware test (refer to the relevant document for your printer) to establish which one is defective. The defective cartridge needs to be changed.
  • If the power light on the printer is blinking, you may have a carrier stall. To check this:
    1. First unplug the printer.
    2. Move the cartridges to the left by hand. In order to do this, you need to grip the top of the carrier belt (a black/grey belt with cog-like teeth) and pull it towards the right-hand side of the printer.
    3. Once the cartridges have been moved across, you can clip them out.
    4. Try to print without the cartridges in the carrier.
    5. If you no longer have a carrier stall, put the cartridges back into the carrier and clip them into place.


Lights Flashing on the Printer ID: 241
  • Test the cartridges one by one and do the printer hardware test (refer to the relevant document for your printer) to establish which one is defective. The defective cartridge needs to be changed.
  • If the power light on the printer is blinking, you may have a carrier stall. To check this:
    1. First unplug the printer.
    2. Move the cartridges to the left by hand. In order to do this, you need to grip the top of the carrier belt (a black/grey belt with cog-like teeth) and pull it towards the right-hand side of the printer.
    3. Once the cartridges have been moved across, you can clip them out.
    4. Try to print without the cartridges in the carrier.
    5. If you no longer have a carrier stall, put the cartridges back into the carrier and clip them into place.

Mar 28, 2009 | Lexmark JetPrinter Z12 color InkJet

1 Answer

Dell926


Hi,
Clear Carrier JamThese are possible solutions. Try one or more of the following:
Remove any obstructions
  1. Raise the scanner unit.
  2. Remove any objects blocking the path of the print cartridge carrier.
  3. Make sure the cartridge carrier lids are closed.
    cartridge_carrier_lids_closed_2.jpg
  4. Close the scanner unit.
  5. Press button_select_0.jpg.
Remove print cartridges
  1. Make sure the printer is on.
  2. Raise the scanner unit.
  3. Remove both print cartridges.
  4. Make sure the cartridge carrier lids are closed.
  5. Close the scanner unit.
  6. Press button_power_0.jpg to turn the printer off.
  7. Disconnect the power cord from the wall outlet.
  8. Plug the power cord back into the wall outlet.
  9. Press button_power_0.jpg to turn the printer on.
  10. Reinstall the print cartridges. For more information, see Installing print cartridges
    cartridge_carrier_lids_closed_2.jpg
  11. Close the scanner unit.
  12. Plug the power cord into the wall outlet.
  13. Press button_power_0.jpg to turn the printer on.
  14. Reinstall the print cartridges. For more information, see Installing print cartridges.
Regards
Chittaranjan

Dec 14, 2008 | Dell 926 All-In-One InkJet Printer

2 Answers

How do I change the ink cartridge in my Lexmark x2470


How to Install or Replace the Ink Cartridges in the Lexmark i3 ID: 810 This document does not apply directly to your Lexmark X2470
  1. Make sure that plain paper is loaded in the paper tray.
  2. Ensure that the power light is on.
  3. Open the cartridge door.

    pattlnk_2112005_1715-810_cartridgeinstall1_i3_enfigs.gif

    The cartridge carrier may move slightly, and then return to the loading position.
  4. Push up on the cartridge lever.The cartridge holder springs open.

    pattlnk_2112005_1716-810_cartridgeinstall2_i3_enfigs.gif
  5. Remove the old print cartridge and dispose of it.
  6. Remove the sticker and transparent tape from the new print cartridge.

    pattlnk_2112005_1716-810_cartridgeinstall3_i3_enfigs.gif

    Warning! Do not touch the gold contact area on the print cartridge.

  7. Install the new print cartridge as illustrated below. Insert the cartridge into the carrier slot. Push the cartridge lever back to secure it under the cartridge hook. Press the cartridge lever down until it snaps into place.

    810_cartridgeinstall4_i3_enfigs.gif

    Insert the color cartridge in the front carrier slot.
    Insert the black cartridge in the back carrier slot.
  8. Close the cartridge door.
  9. On the PC, open the Lexmark i3 Solution Center and click Print Cartridges.
  10. Then click Print Cartridge Installation and follow the on-screen instructions to install the cartridges.

Please Rate the solution.

All the Best
Sammy

Sep 26, 2008 | Lexmark Office Equipment & Supplies

1 Answer

Lexmark x3550


Changing print cartridges Changing print cartridges Removing a used print cartridge
  1. Make sure the printer is on.
  2. Lift the scanner unit.
    The print cartridge carrier moves and stops at the loading position, unless the printer is busy.
    scanner_unit_open_2.jpg
  3. Press down on the cartridge carrier lever to raise the cartridge carrier lid.
    cartridge_carrier_lid_open_2.jpg
  4. Remove the used print cartridge.
Note: If you are removing both cartridges, repeat step 3 and step 4 for the second cartridge. Installing print cartridges
  1. If you are installing new print cartridges, remove the sticker and tape from the back and bottom of the cartridges.
    cartridge_tape_remove_one_2.jpg Warning: Do not touch the gold contact area on the back or the metal nozzles on the bottom of the cartridges.
  2. Press down on the cartridge carrier levers to raise the cartridge carrier lids.
    cartridge_carrier_lids_open_2.jpg
  3. Insert the black cartridge or the photo cartridge in the left carrier. Insert the color cartridge in the right carrier.
    cartridge_black_color_install_2.jpg
  4. Close the lids.
    cartridge_carrier_lids_closed_2.jpg
  5. Close the scanner unit, making sure to keep your hands out from underneath the scanner unit.
    scanner_unit_close_2.jpg The control panel display will prompt you to load paper and press button_select_0.jpg to print an alignment page.
    Note: The scanner unit must be closed to start a new scan, print, copy, or fax job.

Jul 22, 2008 | Lexmark X3550 All-In-One Printer

2 Answers

Lexmark 3500 carrier jam


Hi adirag! This is directly out of the user's manual! Clear Carrier Jam These are possible solutions. Try one or more of the following:
Remove any obstructions
  1. Raise the scanner unit.
  2. Remove any objects blocking the path of the print cartridge carrier.
  3. Make sure the cartridge carrier lids are closed.
    cartridge_carrier_lids_closed_2.jpg
  4. Close the scanner unit.
  5. Press button_select_0.jpg.
Remove print cartridges
  1. Make sure the printer is on.
  2. Raise the scanner unit.
  3. Remove both print cartridges.
  4. Make sure the cartridge carrier lids are closed.
  5. Close the scanner unit.
  6. Press button_power_0.jpg to turn the printer off.
  7. Disconnect the power cord from the wall outlet.
  8. Plug the power cord back into the wall outlet.
  9. Press button_power_0.jpg to turn the printer on.
  10. Reinstall the print cartridges. For more information, see Installing print cartridges
    cartridge_carrier_lids_closed_2.jpg
  11. Close the scanner unit.
  12. Plug the power cord into the wall outlet.
  13. Press button_power_0.jpg to turn the printer on.
  14. Reinstall the print cartridges. For more information, see Installing print cartridges
______________________________________________
Hope this helps and good luck!

-WB

Jun 14, 2008 | Lexmark Wheelwriter 3500 Typewriter

1 Answer

Lexmark 5150 - Error 0502


1. On your PC, go to Start, Programs (Windows XP: All Programs), Lexmark series.
2. Select the Solution Center.
3. When the Solution Center appears, click on the Maintenance button.
4. Select the option to Install a new print cartridge. The carrier should slide over at this point and allow you to insert and/or remove cartridges.
5. Make sure the correct cartridges are installed inside the printer first, then inform the software which cartridges have been installed. Note: This applies also to installation of a single cartridge.
6. Print the Print Alignment page to ensure the print quality is satisfactory.
7. Close the Solution Center.

Jan 07, 2008 | Lexmark X5250 All-In-One InkJet Printer

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