Question about HP DVD940e Burner

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Doesn't recognize discs. In properties it says this device is working property, but when I put a disc in it doesn't recognize it.

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This would be due to a dirty or bad laser and would need to be cleaned or replaced. If you do not hear it spin up its a servo motor!

Hope this information helps

Posted on Jul 18, 2009

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Posted on Jan 02, 2017

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Hello trying to upgrade my HCT HBR-1000BP Blu-ray Player firmware and can not figure out how. No support on HCT website. Would be thankful for any help


Where are you having a problem? I found directions on: http://hcthk.com/mall/s02.php . There were two links, one with directions and one with an arrow for downloading the needed file.

The firmware is in a zip file. First extract the files from the compressed archived. (For a Windows OS, right click on the folder and select Extract All.) If needed, open the new uncompressed folder and put a blank CD-R or CD-RW in your optical burner drive. Burn the two files from the extracted folder to the CD (drag and drop will work for any version of Windows (XP-7).) Do not include the folder, just the files. Then finalize the disc (close the session). If you are asked to format the disc, choose a mastered burn (single-session). In Windows Explorer, you can do this by right-clicking on the optical drive in Computer (My Computer) or from the menu for the drive when you double-click on it. (Alternatively, if you have your system set to finalize on eject, then choose Eject. This setting is in the drive's Properties (the Recording tab).)

Eject the disc from your computer and turn on the HBR-1000BP. Place the CD that you burned in the player. When the disc is recognized, press Play. If that doesn't work, try entering the System Menu and choosing System Update with your remote. Do not power down the unit during the update; a power failure during the update might leave you with an unusable player.

If this doesn't work, check if the Blu-ray Player reads any CDs. If it doesn't, try cleaning the laser lens with a CD/DVD lens cleaner. Then try again. The Blu-ray uses a different laser. If no disc works and the lens cleaner doesn't help, the CD/DVD laser has a tracking (alignment) issue or another problem. You'll need to get the optical drive in the HBR-1000BP replaced or fixed.

If it does read a different CD, then check if your optical disc burned and was finalized correctly. Can another optical drive read it? Try burning the files to CD on another optical drive. (If you are using an external optical drive burner, make sure that the computer is not running on battery power. Plug the external drive into two USB ports if it isn't self-powered.)

I hope this helps.

Cindy Wells

Mar 31, 2012 | Televison & Video

1 Answer

Flash_integration.min.js i get this message everytime i load empireand allies game on zynga


Webpage error details
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; GTB7.2; EasyBits GO v1.0)
Timestamp: Sun, 18 Dec 2011 09:17:33 UTC

Message: Object doesn't support this property or method
Line: 1
Char: 209
Code: 0
URI: http://assets.castle.zgncdn.com/19555/js/flash_integration.min.js

Message: Object doesn't support this property or method
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Char: 209
Code: 0
URI: http://assets.castle.zgncdn.com/19555/js/flash_integration.min.js

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Code: 0
URI: http://assets.castle.zgncdn.com/19555/js/flash_integration.min.js

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URI: http://assets.castle.zgncdn.com/19555/js/flash_integration.min.js

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URI: http://assets.castle.zgncdn.com/19555/js/flash_integration.min.js

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URI: http://assets.castle.zgncdn.com/19555/js/flash_integration.min.js

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URI: http://assets.castle.zgncdn.com/19555/js/flash_integration.min.js

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URI: http://assets.castle.zgncdn.com/19555/js/flash_integration.min.js

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URI: http://assets.castle.zgncdn.com/19555/js/flash_integration.min.js

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URI: http://assets.castle.zgncdn.com/19555/js/flash_integration.min.js

Sep 30, 2011 | Microsoft Internet Explorer 8

1 Answer

I have an Acer Laptop which was recently formatted, however, it came back with no sound. What can I do to get sound from the pc


Hi,

You just need to download the appropriate audio driver for your motherboard. Go to the Device Manager and install all missing drivers for "Unknown Devices". Either connect to the internet or use the driver disc which came with your laptop.

For those who doesn't know how to access Device Manager, please follow the steps below.

For Windows XP:
Start -> Run -> Type devmgmt.msc (in the box) -> Right click Unknown device -> Properties -> Driver tab -> Update driver

For Windows Vista and Windows 7
Start -> Type devmgmt.msc (in the start search box) -> Right click Unknown device -> Properties -> Driver tab -> Update driver

Hope this helps.

Aug 29, 2011 | Acer TravelMate 4021WLMI Notebook

1 Answer

My dell latitude d600 laptop has just been rebooted and i have no sound what do i need


Hi,

You just need to download the appropriate audio driver for your motherboard. Go to the Device Manager and install all missing drivers for "Unknown Devices". Either connect to the internet or use the driver disc which came with your laptop.

For those who doesn't know how to access Device Manager, please follow the steps below.

For Windows XP:
Start -> Run -> Type devmgmt.msc (in the box) -> Right click Unknown device -> Properties -> Driver tab -> Update driver

For Windows Vista and Windows 7
Start -> Type devmgmt.msc (in the start search box) -> Right click Unknown device -> Properties -> Driver tab -> Update driver

Hope this helps.

Aug 27, 2011 | Computers & Internet

1 Answer

My computer just stop to producing sound from speakers even the welcoming window xp sound,


Hi,

The audio driver might have been corrupted. You just need to download the appropriate audio driver for your motherboard. Go to the Device Manager and install all missing drivers for "Unknown Devices". Either connect to the internet or use the driver disc which came with your motherboard.

For those who doesn't know how to access Device Manager, please follow the steps below.

For Windows XP:
Start -> Run -> Type devmgmt.msc (in the box) -> Right click Unknown device -> Properties -> Driver tab -> Update driver

For Windows Vista and Windows 7
Start -> Type devmgmt.msc (in the start search box) -> Right click Unknown device -> Properties -> Driver tab -> Update driver

Hope this helps.

Aug 27, 2011 | Dell Dimension 8400 PC Desktop

1 Answer

Sound is not working


Hi,

You just need to download the appropriate audio driver for your motherboard. Go to the Device Manager and install all missing drivers for "Unknown Devices". Either connect to the internet or use the driver disc which came with your laptop.

For those who doesn't know how to access Device Manager, please follow the steps below.

For Windows XP:
Start -> Run -> Type devmgmt.msc (in the box) -> Right click Unknown device -> Properties -> Driver tab -> Update driver

For Windows Vista and Windows 7
Start -> Type devmgmt.msc (in the start search box) -> Right click Unknown device -> Properties -> Driver tab -> Update driver

Hope this helps.

Aug 14, 2011 | ASUS Eee PC 1000H Laptop

2 Answers

No audio from PC


Hi,

You just need to download the appropriate audio driver for your motherboard. Go to the Device Manager and install all missing drivers for "Unknown Devices". Either connect to the internet or use the driver disc which came with the motherboard of the computer.

For those who doesn't know how to access Device Manager, please follow the steps below.

For Windows XP:
Start -> Run -> Type devmgmt.msc (in the box) -> Right click Unknown device -> Properties -> Driver tab -> Update driver

For Windows Vista and Windows 7
Start -> Type devmgmt.msc (in the start search box) -> Right click Unknown device -> Properties -> Driver tab -> Update driver

Hope this helps.

Jul 17, 2011 | Computers & Internet

2 Answers

I put in a blu ray disc but it is not playing in any media player and the disc drives do not recognise that a disc has been entered


Unless the drive in your laptop is a blu-ray drive, it won't recognize a blu-ray disc. A blu-ray drive can recognize and play a regular DVD, but it doesn't work the other way around.

If your computer is indeed fitted with a blu-ray drive, the laser lens may need cleaning. On a laptop, you usually have clear access to the lens with the tray open, so you can try cleaning it with a cotton swab moistened with lens cleaner. Or the disc itself may have a problem. Try another disc and see if the trouble continues.

If the computer doesn't have a blu-ray drive and you will frequently want to play blu-ray discs, get a USB external blu-ray drive. It's easier to find one of those than to locate a suitable blu-ray replacement drive for a laptop. There are many variations of drives used in laptops, but an external drive will always be compatible. And you'll be able to use it with other computers not blu-ray equipped.

Apr 23, 2011 | Acer Computers & Internet

1 Answer

I hv new toshiba satellite m500, my os is w7 and my problem is whenever my notebook waking from sleep mode, it can't recognizes/detect any usb flash disc or usb modem. If anyone can help me please?


Check your network card properties through the device manager and disable the “Allow this devide to wake the computer” feature.
  1. Right click on your “My Computer” then select Properties.
  2. Click Device Manager on the left side of the Properties window.
  3. Check your Network card on the Network Adapters (Click on the + sign to expand).
  4. Right click on your network card and select properties.
  5. Go to the Power Management tab and untick the option there to prevent your network card from ever waking up your Windows.
  6. 0f62051.png
    Find out what wakes up your Windows 7/Vista from its sleep To find out what event/device woke up your Windows from its sleep state, go to command prompt (type cmd on the Run/Search box and press ENTER), then type this:
    powercfg – lastwake

10caed7.png
To get the most detailed info (and probably easiest) on the device that wakes your Windows up during the sleep, type:
powercfg –devicequery wake_armed

22ce8e4.png
If it still doesn’t work:
  • Check out your Power Management Options on your Control Panel (Start, Control Panel, Power Settings, Change plan settings, Change advanced power settings).
    -> “Multimedia settings” option, “When sharing media.” ->”Allow the computer to sleep.
    -> Check other options one by one while you’re at it.

Nov 25, 2009 | Computers & Internet

1 Answer

Not recognizing DVD player


i would say for some reason your dvd player is not compatible from now on with that brand of blank dvd!


get the firmware update from the brand website all you do is download the file burnit on a cd and put it in the dvd player should fix most and eventual problems

Jan 14, 2008 | Panasonic DMR-EH75VS DVD Recorder/VCR/HDD...

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