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Screen frozen on tomtom image. Can't switch on or off. May have dislodged memory card when moving the device.

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I had this problem with a frozen screen and could not turn tomtom off,i was getting very frustrated and nearly got my 1 wood out to it, I resolved the problem by going to tomtoms support page and clicking format internal memory(or memory card) ps, before doing this make sure you have made a back up then went to tomtom home to update device it took a couple of goes but it did the job mine is working perfect now hope this helps

Posted on Aug 06, 2009

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Posted on Jan 02, 2017

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1 Answer

Why does my tomtom keep going back tro demo mode


unfreeze tomtom sat nave

frozen tomtom

To fix the errors, you must run the TomTom Clear Flash tool. This tool clears the flash memory on your navigation device.
Select your operating system:
Windows To download and install the TomTom Clear Flash tool on your navigation device, follow the steps below.
Note: The download steps apply to Internet Explorer 8. The download steps may be different if you are using another browser.

  1. Download the TomTom Clear Flash tool: Note: The download procedure applies to Microsoft Internet Explorer 8. The download procedure may be different if you are using another browser.
    1. Click the Download button. downloadbutton.gif TomTom Clear Flash tool for Windows (EXE)
    2. Click Save.
    3. Select the Desktop and click Save again.
    4. Click Close.
    5. Connect the navigation device to the computer:
      1. Turn off the device.
        Note: If the device is connected to the computer, for example for charging, disconnect the device.
      2. If the device uses a memory card (SD card), insert the memory card into the device slot.
      3. Connect the device to the computer.
      4. Switch on the device. The computer detects the device.
      5. Run the TomTom Clear Flash tool:
        1. Double-click the file clear_flash.exe, which you can find on your computer's Desktop.
        2. Select the language. Read the Licence Agreement, then select I Agree. Click Continue or 1751_01.gif.
        3. Install TomTom Clear Flash is already selected. Click Continue or 1751_01.gif.
        4. Click Continue or 1751_01.gif.
        5. Click 1751_01.gifagain to start the installation.
          When the installation has finished, the message Installation complete is displayed.
        6. Click OK or 1751_01.gif.
        7. Click 1751_01.gifagain.
this worked for my device where NOTHING else would, the original problem seems to come from updates. My device does not keep its settings What should do

Aug 14, 2014 | Tomtom VIA 1605M GPS w/ Lifetime Maps...

1 Answer

My tom tom is not working, when you switch it on, a screen appears with a picture of the tom tom and a pair of hands with a cross over them on top of a memory card, this image just keeps on repeating...


Try reseting it:<br /><br /> Use a straightened paper clip, or something similar, to push the reset button for 15 seconds. The reset button is on the bottom<br /><br />(support.tomtom.com)<br />

Aug 20, 2010 | Tomtom ONE GPS Receiver

1 Answer

When I turn on there is only a cross over the SD card.


This problem is due to the memory card not containing the TomTom application or map. To update the application onto the memory card, Connect the device to your computer. Open the TomTom Home application. Click on 'Update My Device'. This should then install the application onto the SD card. Alternativly, you could perform all the steps above without the SD card in the device, this will install the application onto the internal memory. Note: you may also need to install your maps, voices, etc after you updat.

Jun 14, 2009 | Tomtom One XL GPS Receiver

2 Answers

When I switch on my TomTom, SD card has a red cross?


This problem is due to the memory card not containing the TomTom application or map. To update the application onto the memory card, Connect the device to your computer. Open the TomTom Home application. Click on 'Update My Device'. This should then install the application onto the SD card. Alternativly, you could perform all the steps above without the SD card in the device, this will install the application onto the internal memory. Note: you may also need to install your maps, voices, etc after you update.

Jun 13, 2009 | Tomtom One XL GPS Receiver

1 Answer

TOMTOM Not WORKING


you can reset the unit by removing it from the cradle and using a straightened paper clip in the reset hole on the unit's bottom



go to tomtom website ----> support ---->Select your product ----> Select your model --->Your question is about: select 'How to' Questions then below look for "How to soft-reset my navigation device" click on it.Select your device from the list below to see how to reset it

hope this help


23/Apr/09

Apr 23, 2009 | Tomtom GO 300 GPS Receiver

1 Answer

I have a tomtom one 2nd edition. It is frozen on.


Easy, simple take a pen and press the reset on the bottom of the Tomtom, just like any other electronic device.

Dec 30, 2008 | Tomtom ONE GPS Receiver

2 Answers

TomTom frozen


uninstall and then reinstall the app again:

www.tomtom.com/9091

Jun 29, 2008 | Tomtom ONE GPS Receiver

1 Answer

TomTom One Europe


What is happening is your map updates are being copied onto your memory card without overwriting the old maps hence you are running out of memory.

In the tomtom home browser you should be able to delete your old map before installing the new one. Make sure you have a back up of the map card before you try this though so you can reinstall if something goes wrong.

Also have you replaced the voice prompts on your tomtom? The voice files take up a lot of memory so if you have put new ones one without removing the old ones you will be wasting memory.

There is one window in TThome that lists eveything installed on yuor card so have a good look at this and see what you can get rid of.

Oct 30, 2007 | Tomtom One Europe v2 GPS Receiver

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