Question about Maytag Neptune MAH5500B Front Load Washer

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Horrible odor from the washer.

We have had our neptune washer for almost 4 years. This odor began about 3 months ago and is getting so bad. It is unbearable and all my clothes stink!

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If you read the Care and Cleaning section of your owner's manual you will find that you are supposed to perform some specific tasks every 60 to 120 days in order to keep the interior of your washer clean. In your case I would suspect that you've neglected the chlorine rinse cycle that it mentions. Fill the bleach resovoir with chlorine bleach and run a full cycle with hot water with no clothes in it. This will break up any mold that has likely started growing inside your basin.

Posted on Aug 18, 2009

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Mold between basin and liner

Posted on Jul 18, 2009

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Gross...do people drink the washer water? :)

Posted on Jul 24, 2010

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Question ? are you using WELL WATER OR CITY WATER, If you are using well water that could be the problem if city water and no fitler ( in the line ) Sulphur can smell like bad eggs, or Iron.
I suggust an in line filter ,if handy you can do it yourself ( with help from Home Depot) or hire a plumber, to put in two filters , one for odors and the other for taste if you drink the same water. Once installed you only have to replace them about every 3 months ( depending on how bad the condition is . For real bad problems a water softer maybe be installed ( By a Lic. Plumber)

Posted on Jul 18, 2009

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Posted on Jan 02, 2017

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There is no filter in your washer that would cover the odor issue.
The website link below will give you all the information concerning odors in a Maytag Washer

http://maytag.custhelp.com/app/answers/list/kw/odors/p/293/r_id/108284/sno/1/search/1/session/L3NpZC9RRDdZdDhEag==

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This is Joyce
I sell major appliances
I would recommed that you buy a maytag or ge I sell more ge appliances but they are not made as well as the maytag, the lg has made a good name for themselves but you have to first of all find out who works on them. that is the most important thing, and always, always get exstended warranty, you will use it believe me. I have a front loader and I bought a warranty and I have used it in 4 years 4 times. I have not had bad mold because I keep mine cleaned out, you have to clean them more than the others, the front loaders where the tray pulls out you have to take the tray out and spray clorox up in their and get tooth brush and scrub it about once every 3 months to get mold off, if not you will have problems, also if you dont want odors put about 1 cup of clorox in machine and run cycle with no clothes in it. that will clean it. dont let anyone tell you they wont mold, just leave the door cracked open a little so air can get into the machine and it wont smell so bad. but they are awsome I would not trade mine for the world. go for it.
happy shopping
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Odor


IMPORTANT: Read thoroughly. DO NOT add detergent or other laundry products to this cycle.
1. Remove all items from the washer.
2. Open the dispenser drawer and 2/3 cup (160 mL) of liquid chlorine bleach to the bleach compartment. DO NOT use more than 2/3 cup (160mL) of bleach per cycle as this will lead to product damage.
3. Close the washer door and dispenser drawer.
4. Select the Clean Washer cycle or a full wash cotton 104 F wash (40 C). DO NOT use any higher temperature as this will cause unnecessary fumes
5. Press Start and allow cycle to complete.
6. If the bad odour persists, repeat the procedure 1 or 2 more times. This may be necessary if this is the first time you have run this cycle.
7. After the cycle is complete, leave the door open slightly to allow ventilation and drying of the washer interior.
8. Repeat the cleaning procedure monthly.
To maintain the washer freshness:
1. Use only HE High Efficiency detergent.
2. Leave the door open after each cycle to for better ventilation and drying of the washer interior.
3. Use warm / hot water in your machine unless the fabric you are washing requires cold.
4. Use the correct amount of fabric softener.
5. If your laundry room is damp, use a dehumidifier.
6. Clean the door seal of visible residue.

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2 Answers

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I would say that you are getting a build up of soap and oil from our bodies, on the inside of your wash bowl.
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Once you learn how to pull the tub out you can also clear a blocked pump.
I have a after market lint filter fitted to my F&P washing machine,works wonders .
ask your local whiteware Man for some hints on a Bowl removal.
A five minute job???

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