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I would check to ensure that the page size of both the driver and the printer are set to A4 and not letter. Most HP's will auto sub letter for A4 but if driver thinks paper is letter when it is actually A4 then the printout will not match.
Do a full cleaning of the print heads from within the printer tools control panel in windows. You either have a very bad clog in the ink nozzle or a print head that has failed. If the cleaning does not solve the issue then replace the print head.
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I was having the ame issue. Found the solution on the user manual (posted online). Press Function, scroll to "Margin", press "Function", use arrows to select "#" or "##", then press Function again. Now it should print with a margin, thus not cutting off your letters. Mine was set to "-", which is basically no margin.
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