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I just got an xbox 360 with a game but now the games scratched

I just recently got an xbox 360 with a game. i put this game in the xbox and turned it slightly on its side so my mum could vacuum underneath but then i hear a big scratching noise and when i took the disc out it had a huge scratch round the outside of the ****.what should i do?

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If the damaged disc is a Microsoft game, Microsoft will replace it under their disc replacement program.

http://support.xbox.com/support/en/us/xbox360/gamesandmedia/games/discreplacement/DiscReplacementPlan.aspx

If it's not a Microsoft game you can try to fix it using a disc repair kit you can purchase at Staples or some movie video stores such as FYE.

You can also try the disc repair kit on the disc even if it is a Microsoft game disc. If you do and still have problems reading the disc, you will need to get a new one.

Posted on Jul 17, 2009

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Posted on Jan 02, 2017

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Scratches on my Xbox 360 game disc


There are many ways to remove the scratches also the cover up the scratches.In order to remove them i have heard that toothpaste does the trick.Apply the toothpaste on the scratches then leave to dry in warm water for 30-40 minutes.


Or you can borrow another copy of the game from a friend and install it on your hard drive then when you put your original game in the scratches become useless.

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Check back side of disk or any scratches or dirt, wipe of game with soft damp cloth. Please know if there are too many scratches or if the scratches are too deep, then replacement is be required. If there are no scratches or dirt, try other Xbox 360 games to for sure verify that it is the game that is the problem and not the Xbox 360. If the game is at fault and the Xbox 360 can play other games, and there are no scratches or dirt, then it’s a faulty disk, and needs to be replaced. Hope this helps!

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My spiderman 3 game doesn't work on my xbox 360


Even though you can't see scratches on your game disc, it's still scratched. Do what I did. Go to sellitbroken.com and sell your game to them. They will give you good money for it.

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X-box 360 screen says " to play this disc put in xbox 360 console"


That might be something related to your Xbox 360 console itself or the disc you are trying to play on, so first have a look on the Xbox 360 game disc itself and check whether there is any kind of scratches or flaws on it.

If you find a scratch or a flaw on the disc that seems to be the reason and just to check it you can put any other game in your Xbox 360 console and try it once more, if the other game is working fine that definitely assures that it's a fault with the game disc & check on the scratched discs page on our web site for more information about the reason for this issue to occur.

In case there is no scratch or a flaw on the game disc try the following steps:
1- With no discs in the disc tray, go to the System section on the dashboard.
2- Select Console Settings.
3- Select Start Up.
4- Make sure it is set to Disc not dashboard.
If it is set to dashboard, select Disc and try the game again. It should work.
If is already set to disc or you tried setting it to Disc and still not working try the following steps:
1. Just clean the disc & put it back in your Xbox 360 console and see whether it's going to work again or not.
2. If it's still not working try also another discs to know whether it's an issue with the actual Xbox 360 console then or not.
3. If the other discs work fine you can try it then without the hard drive because it might also be something related to the hard drive.
4. If it is still not working so this game disc would be for sure faulty and you have the right to exchange it from the retailer you bought it from as it's not scratched.

In all cases if other game discs are giving you the same error message "To play this disc, put it in an Xbox 360 console" you need then to contact Xbox 360 customer support to send your console to get repaired or exchanged.

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the problem is the disc drive.
you have to open it up and put some stick foam " like a sticky strip of foam, insulator : on top of the drive .
the problem is that the disc touches the laser assembly while turning cheating a ring on the disc.
i can fix your games as well as the disc drive if you feel like is to complicated.

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Message saying put disc into xbox 360


1. Turn off your XBox and unplug all cables from the console and the wall, including a wireless adaptor if you have one.

2. Clean off your game discs using a non-scratch cloth.

3. If your game discs are already scratched, you can most likely take them to a video game store, such as EB Games, and get it cleaned for a small fee.

4. Plug your cables back in, except for the wireless adaptor or network cable (ie. don't connect to the internet).

5. Start up one of your games and see if it loads.

6. If it loads, turn off your XBox, and connect to the internet.

7. If it still does not load, it may be a disc drive problem in which case, contact Microsoft XBox 360 support at: www.xbox.com

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http://www.llamma.com/xbox360/news/Xbox-360-Game-Disc-Scratched.htm

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Try using a cd lens cleaner in the XBox 360 dvd drive, and make sure the game cd does not have scratches.

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