Question about HP PSC 2410 All-In-One InkJet Printer

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HP 7410xi Allin One need the HP director to download on my laptop with Vista can it happen

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  • Don Gregg Jul 17, 2009

    Tried that already The 7410 xi is an older model works great on XP and Vista. Downloaded the set up from HP site for XP. The reason for this I need automatic two sided print feature. When downloading the software for Vista I get HP director but no automatic two side print feature it list manual which is a major pain! I am trying to get both and the HP person was lost and wanted to charge 49.95 for which i already paid when the lap top was having issues which no one could figure out the remedy so I had to completely reboot.

  • Don Gregg Jul 18, 2009

    Have a 7410xi all in one a few years old. Has been excellent running on XP HP Director and "automatic two sided". With my work I need that and fast print of course and I use the scaning feature a lot. All i have on my home unit working well.

    My lap top HP dv6736nr Pavillion Notebook has Vista which did not exsist whenwe purchased the printer. after the lap top had to be rebooted due to an Office issue no one at HP could solve I reinstalled the Printer from HP.com for Vista. Had HP Director very cool but the automatic two sided was gone when selecting in many different ways (manual) was beside the choice of two sided. That is a major pain to do. Plus there were no drivers or anything I could find to install the Director. So I removed the download and downloaded the 7410 for XP. Now I have two sided which I use the most but no HP Director for scanning. Tried the drivers but will not download for the XP. I may be SOL but surely there must be a way I could not understand the HP tech so trying this route.

    Need to go finish yard work in 110 degree heat :(

  • Don Gregg Jul 18, 2009

    Yes it will save my time searching for something that does not exsist. I may see if i can dump Vista and load XP instead
    Thanks

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  • Master
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Many users are having the same problem as yours.but in viata some files from the hp printer software are not supportive.and this two sided printing is one of the file that is loaded by the software but not supported by the vista system.so its not working.also some newer model printer does not get loaded on vista but they work properly on xp.because in that whole printer software is not supportive by vista system.it will take some time to make vistas fully compitable by the vista providers. as its having many problem in supporting divers of many devices not only printers. Please do rate the solution. Thank you for using fixya.keep updated. thanks

Posted on Jul 18, 2009

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  • Master
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Ok, so what currently are you looking for? You want to be able to print in full duplex (both sides of the paper) in Vista? Is that right? Cant really clarify the problem.

Thanks

Tim

Posted on Jul 18, 2009

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  • HP Master
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You can download full software and drivers here: Select your operating system HP Officejet 7410xi All-in-One Printer

To download and install HP Director:

  1. Click Windows Vista under Select your operating system .
  2. Under the Driver section, click HP Full Solution Software Driver .



Here also complete support page for this model with Manuals, Faq etc.


Regards

Posted on Jul 17, 2009

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