Question about Epson Stylus CX6400 All-In-One InkJet Printer

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When turning the power on to my Epson CX6400, the following error message comes up: "Error: Printer Error -> SEE YOUR DOCUMENTATION AND CALL SERVICE IF NECESSARY." The little "!" exclamation point lights up and the printer will not turn on; it doesn't even go thru its warm up phase. Well, I don't see anything in the documentation. And calling Epson service gets you nowhere! Anyone know what needs to be done? If I need to buy a new printer, you can be sure it won't be another Epson if this is what happens!!!

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Sounds like the ink counters need resetting (it happens with other printers as well)

Go here for more info as the prog supports your printer

http://www.ssclg.com/epsone.shtml

Posted on Jul 17, 2009

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I opened up the entire top of printer. Turned it on and the service tray moved over. I refilled an empty cartridge and it now works. However, I can't get the black to print without lines through it. Even after cleaning the head several times.So????????????????????

Posted on Aug 26, 2009

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1 Answer

When I turn on my Epson stylus CX6400, it has the message "error-Printer error-See your documentation and call service if necessary." The only thing the documentation manual says about this error is to...


Do you have any other indicators such as flashing lights or similar?

My guess is that it MIGHT be a "service required" error meaning the waste pads are full in which case this guide may help..

There's a reset sequence you can follow near the end of the article which I'd try... If that solves it then you'll need to deal with the waste pads.. If not, you'll know it's something else and can report back..

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Printer not printing. Error message reads see your documentation may need service


Counter reach its preconfigured limit it is just, you have to reset the counter back to zero count. This feature could be attributed not to overflow the waste bin.

In your web browser search bar, key in " epson reset software" the uppermost link is the one. Read the tutorial before doing so.

Hope you get it easily.

May 29, 2009 | Epson Stylus CX6400 All-In-One InkJet...

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Printer not printing. Error message reads see your documentation may need service


If that's the only error message that you are receiving, I would recommend removing and re-installing the printer software.

May 26, 2009 | Epson Stylus CX6400 All-In-One InkJet...

1 Answer

Printer reads-"Printer error-see your documentation"... no clue as to what to do.


pull the plug and unplug it again..or load and unload your cartridge..,or change the cartridge you using...maybe the printer don't recognize the printhead..

May 12, 2009 | Epson Stylus CX6400 All-In-One InkJet...

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Error light on


try this site and follow it along

http://er.epson.com:8001/start?TM=false&CMD=iSearch&CB=1886098358&LG=1&TP=NoviceCase&Q1-1-1886170412=1886170410&FI=1&firstQuestionID=Q1-1-1886170412&firstAnswerID=1886170410&category=allinone&model=cx64__&displaymodel=Epson+Stylus+CX6400&referralmodel=Stylus-CX6400&pid=C11C545001

its their support link

Apr 26, 2009 | Epson Stylus CX6400 All-In-One InkJet...

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Initial Charge message not seen


Sounds as though the printer is defective.
Call or email Epson Tech Support.

Feb 14, 2009 | Epson Stylus Multifunction Inkjet Printer/...

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Not workin'


I assume you've checked and done all the basic things like a power down and power up reset and checked to make sure all the ink cartdridges are properly installed and seated.

The user manual discusses your error message and suggests you do the following: Open the scanner unit to make sure any tape securing the ink cartridge holder has been removed; close the scanner unit/ press the ON button to turn off the CX6400, then turn it back on . If the error message still appears, contact your epson dealer or Epson tech support. If so,then you may want to get direct support and information from Epson at this website : http://er.epson.com:8001/start?TM=false&CMD=iSearch&CB=1886098358&LG=1&TP=NoviceCase&Q1-1-1886170412=1886170410&FI=1&firstQuestionID=Q1-1-1886170412&firstAnswerID=1886170410&category=allinone&model=cx64__&displaymodel=Epson+Stylus+CX6400&referralmodel=Stylus-CX6400&restart=yes


Technical Support line_dkblue.gif spacer.gif United States Phone Number:
(562)276-4382
Hours: Mon.- Fri. spacer.gif 6AM-6PM (PT) Canada Phone Number:
(905)709-3839 Hours: Mon.- Fri. spacer.gif 6AM-6PM (PT)

Sep 23, 2008 | Epson Stylus CX6400 All-In-One InkJet...

4 Answers

Epson Stylus CX6400- Error


This worked me:
Manual reset for Epson CX6400
  1. Turn off the printer.
  2. Press and hold B/W+COLOR+STOP button.
  3. Press and release the power button.
  4. Release the B/W+COLOR+STOP buttons. (My screen said "Init EEPROM")
  5. Press COLOR button to clear protection counter.
  6. Turn off the printer by pressing power button.
Found this solution here: http://tricks-collections.com/resetter-epson-stylus-cx6500/

Jan 01, 2008 | Epson Stylus CX6400 All-In-One InkJet...

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