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How do i ask a question on fixya, i have been trying for 3 minutes!!

Ughhh #imsodonewiththisbadwebsite

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Looks like you asked a question this time. Do the same again explaining your problem and you should get a response.

Posted on Jul 01, 2016

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SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

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I have been asked to help solve fixya problems but many questions seem written so the problem cannot be understood, how can I help 'clean up' some questions?

Hi Andrew,

Thanks for your question and welcome to Fixya. If you are familiar with the expert levels on Fixya you will be happy to know that some of the functionality you are asking about is already available on the website.

Once experts reach level 3 they are given the ability to help moderate misplaced content. Keep up the great work and if you'd like more information you can check out the Fixya blog.

Hope that helps!

Apr 13, 2014 | FixYa Service


What kind questions not to ask FixYa! about


Here at FixYa! we help our customers to the extent of our knowledge. However, there are questions/issues which NO ONE in the world can answer/fix. Here are examples of very bad questions to ask:

1. What is the location of a cellphone number's owner?
Why? FixYa! doesn't have the ability to do so and actually, no one does. You can try the FBI, maybe they can help you.

2. How do I process my passport?
Every country have their unique ways of processing government papers such as passports. FixYa! experts came from different countries and different walks of life. There is no such thing on our expertise list to assist customers in processing these forms.

3. What is the PUK code for my cellphone?
In the first place, PUK code came with the SIM Card and not with the phone. Providing the IMEI code of the cellphone will not even help.

4. What is the Windows XP/Vista/7 product key?
FixYa! does not promote piracy. We cannot provide these product keys to prevent piracy. A product key is only supposed to be used for one OS installation.

5. I want gprs settings on my HTC P3452 Mobile for bsnl service.
This settings can ONLY be provided to you by your mobile service provider.

6. I want to send a virus to cellphone from computer Problem.
Do you really think FixYa! will help you? NO! We are here to help people fix their issues not CAUSE problems.

***In short words, Don't ask stupid questions.

Please ask help for problems which will make everybody happy. Ask questions seriously to prevent disappointments.

on Jul 18, 2011 | Computers & Internet

1 Answer

Is there anyway to add more "days of service" without adding minutes?

If you're asking about your cell phone, contact your cellular service provider. FixYa cannot tell you what options are available from an unspecified cellular service provider.

Mar 03, 2014 | Computers & Internet

1 Answer

How many levels of escalation are there on fixya

Escalate is a process on FixYa that ensures each and every question you ask receives the attention it deserves.
When you ask a question on FixYa it initially goes to our Level 1 Experts. If these experts do not have an answer they can immediately escalate it to our Level 2 Experts, who have more experience solving problems on FixYa and are more likely to have your solution. This same process occurs when Level 2 Experts escalate a question to Level 3.
Questions can also be escalated by time-- if your question has not received an answer three hours after being posted it will automatically be escalated to Level 2; no answer after 12 hours of being posted will automatically escalate your question to Level 3.

Nov 27, 2012 | Computers & Internet

1 Answer

How do I delete my account on this ******** website?

Hi Justin - I may be able to help you get your problem posted in the correct section. It would be fine to post in the laptops section, but if you can let me know which product your are trying to ask about, I can help point you in the right direction.

If you still want to delete your account, you should contact the Fixya Support Team where they are more than happy to help with any account issues or requests.

Hope that helps!

Jan 24, 2012 | FixYa Computers & Internet

1 Answer

I log in and about 3 minutes later it asks me to log in again....then 3 minutes wants me to log in again to continue.

Make sure cookies are enabled on your browser and check the "keep me logged in" button when you log in.

Apr 10, 2011 | Facebook Social Network

2 Answers

How long do you boil prawns for


Depending on the size, prawns and shrimp should be cooked in a matter of minutes. Larger prawns will take a few more minutes.

You can tell when prawns and shrimp are cooked, as they will turn a pink colour.

As a guide, small - medium sized shrimp will take 3 - 4 minutes, large shrimp will take 5 - 8 minutes and jumbo shrimp or prawn will need 7 - 8 minutes cooking time.

Let me know,if needed further assistance.

Hope i helped you.

Thanks for using ' Fixya ' and have a nice day!!

Mar 24, 2011 | Computers & Internet

1 Answer

I can no longer access Facebook. Facebook page takes about 3 minutes to open. Once open, it displays text to the left that ask for user name and passwork. If entered, nothing happens. At the bottom it says...

have you tried to access on a different web browser (chrome, firefox, etc)? on a different computer. there could be a browser spyware/malware problem.

Oct 18, 2010 | Facebook Social Network

1 Answer

Im trying to ask this question but your service won't allow it. Winchester, guns or shotguns are not an option so I'm trying this. I have a winchester model 12 standard 12 gauge 2 3/4" 28" barrell serial...

Hi lje70. FixYa actually does not have a dedicated firearms category, which is why you were unable to find an appropriate category to post. As your question is currently filed under "FixYa" it won't be shown to the best Experts.

I recommend posting your question again. Make sure that you do not click "Get Immediate Assistance". On the page where you enter your question details/product, click the link that says you can't find your product. Then, choose "Camera, Camcorders, & Accessories" in the first column, and either "Rangefinders" or "Spotting Scopes" in the second column. These are the only firearm-related categories on our site, and will give you the best chances of meeting up with an Expert that can answer your question.

Thanks for using FixYa!

FixYa Community Manager

Sep 14, 2010 | FixYa Service

1 Answer

I have asked 3 questions in the last 30min but they won't post

I would contact fixya support and let them know that you're being deducted points without actually posting, email them at with a description of what's happening and they can direct you better where to go from there.

Jan 03, 2009 | Computers & Internet

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