Question about Canon Digital Rebel XT / EOS 350D Digital Camera with EF-S 17-85mm IS Lens

3 Answers

When I take a picture,half of the image is black.I have Rebol Eos XT, 8 megapixels.Some other times the picture will not take and I receive an "error 99". Is there something I can do, or does it need repair?

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  • jblanchar514 Jul 17, 2009

    I really did not understand his "my point ofview" comments, I think it needs service but can not understand why. I didn't get his explanation. Maybe I'm just ignorant!

  • jblanchar514 Jul 17, 2009

    i've tried that, cleaning the contacts. camera works sometimes ,if i don't get a error 99. but when it does work, half of the picture turns out black. what can cause this?

  • jblanchar514 Jul 17, 2009

    i understand about the contacts,but what causes half a black picture

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  • Canon Master
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THERE IS NOTHING EXTERNAL THAT IS CAUSING THIS PROBLEM, IT IS MOST LIKELY A FAILED IC CIRCUIT INSIDE THE CAMERA, CANON DOESN'T SELL PARTS OR TECHNICAL MATERIAL TO THE PUBLIC, U WILL NEED TO SEND IT TO AN AUTHORIZED FACTORY REPAIR STATION, CONTACT CANON WEB SITE FOR REPAIR FACILITIES IN YOUR AREA.

Posted on Jul 17, 2009

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  • Expert
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Error 99 on your camera indicates that there is a potential electrical problem involving the contacts of the camera. If you're not comfortable with potential repair or extensive cleaning of the machine, I would recommend calling the toll-free customer service number was noted in your user's manual for the unit.

Here is an easy cleaning solution that may clear up the problem:

Start by removing the lens. This will reveal the gold-colors contacts along both the camera base and where the lens connects with it. Gently clean these contacts with an unused pencil eraser. This will remove any particular that may be preventing these contacts from making a good connection and tossing you that error. As a note: when cleaning the unit, try to hold the camera in such a way that dirt will fall away from the camera and not back into the base or the lens.

Posted on Jul 17, 2009

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  • Master
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Hi there,

From service manual -
Err 99: 
DESCRIPTION: This error occurs if there is an internal malfunction detected during the camera's self-checking procedure that's executed before every attempted exposure. This is somewhat similar to the flashing 'BC' warning that occasionally appears on Canon cameras. 

REMEDIAL MEASURE: Try releasing the error by turning the main power switch OFF and then back ON. If this does not solve the problem, have the camera examined by a qualified service technician.

as my point of view -

ERR99 (error 99) is a Canon common tips, Generally speaking, ERR99 by contact lens or aperture failure caused by cable faults, which aperture the most common cable fault. 

There is a Canon lens aperture is responsible for transmitting data cable soft, which is often in a cable shrinkage or stretching of the movement, and therefore are prone to fracture. After fracture can still use the lens, but the data does not pass, so can only use the maximum aperture photography, shooting with the other aperture ERR99 there will be failures, even if the depth of field preview function is also impossible to enforce.

Fault occurs, the camera moves half of the reflective plate that is stopped, the viewfinder can not see things darken. Camera LCD display ERR 99, and can not be a normal shutdown, remove the battery to be re-fitted to a normal boot.

Compared in terms of contact lens failure is not a lot of cleaning to remove the lens and then fitted with some contacts, and basic troubleshooting can. The cable fault is not possible to clear the fault of their own.

Good Luck!!

Thanks

Posted on Jul 17, 2009

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Posted on Jan 02, 2017

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