Question about Western Digital My Book Essential Edition (WDG1U5000N) 500 GB Hard Drive

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Found usb device message

Hi all...i got a weird problem with my 320gb book..when i connect it to a usb,windows doesn't recognises it,instead i get a ''found a usb device '' message and it asks me to install the drivers for this device..which don't exist.
the last time i used it was a week ago and it worked fine

Help pls!thnx in advance!

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  • FIGO007 Nov 19, 2007

    Hi all...i got a problem with my 500gb book.. it fall about 70 cm in cool way when i connect it to a usb ,windows doesn't recognizes it, instead I get a ''found a sub device '' message and it & installed ready to use but the drive can’t be available , if I make restart and the WD is connected windows will be frozen from the begging & it can be continue until disconnect the hard .

  • lefteris Nov 19, 2007

    thnx for the help friend..
    I've tried the two first options with no luck :(
    I plugged it in another pc and it comes up with the same message...
    so I guess the problem is with the hard drive and not with my pc..
    and I can skip the re-formating

    Any other ideas maybe...?

  • lefteris Dec 10, 2007

    Hi guys...
    I found out what was the problem..
    I opened the external case in order to save the hdd and hopefully my data and what I found was that the hdd cables had moved slightly out of position,propably from a fall or a knock I hadn't even noticed.I pressed the back in and my book was back to normal..

    Hope this can help...

    PS:these sites have info about how to open the external case



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There are drivers available for your book on the WD website...They are meant to be used with win98...If you're using XP the drivers it's asking for isn't for the book but probably the USB hub...

Things you could do by order of priority:

1) Re-install the driver for USB hub
2) Install those 98 drivers (won't do any harm)
2) Repair Win XP
3) Re- format your PC (I know it's extreme...but as a last resort you may want to consider it)

Good luck !

Posted on Nov 19, 2007

  • Incubus_DZ
    Incubus_DZ Nov 20, 2007

    It is strange, but one logical explanation would be a faulty USB cable....Replace the USB cable between the HD and the PC and let me know...



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