Lexmark S415 - multifunction  fax / copier / printer / scanner   color Logo
Amber Jones Posted on Jun 23, 2016
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Printer is in "error state" will not print.

I replace the ink, and now printer will not print, it is not connecting to the computer. It has a communication error.

1 Answer

Marvin

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  • Lexmark Master 85,242 Answers
  • Posted on Jun 23, 2016
Marvin
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Did you use a new factory cartridge? If not the cartridge may be shorted.

Testimonial: "No I used a different company, but it worked the last time."

  • Marvin
    Marvin Jun 23, 2016

    I have run into this before, put the old cartridge back in and see if the problem clears, if it does the remanufactured cart is defective.

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If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response

Thanks, Joe



I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

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possible causes of this:
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  • replace damaged cartridge
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