My clock will only run with added weight on the clock chain. I added the cuckoo bird weight to the clock weight chain and it keeps good time. If I remove the added weight it will stop.

Probably a minor problem, but a gear must be jammed, that allows the chain to go up & down.. See if you can see with a pinpoint flashlight before you disassemble the workings.. write down what you take out as you do it. Make a diagram, & reassemble.

Is this a mechanical cuckoo, or an electronic? If mechanical, probably the strike mechanism is jammed. You might barely, HEED: just barely pull on the weight a tiny bit and see if this does anything. If not, time to get it serviced. If it is an electronic cuckoo, check batteries and contacts.

There are several companies that sell that movement , just google clock movements and they have a chart with spec to match yours. I have replaced several in my time, its pretty easy

Bradford is a high end retailer. You can contact them because if the item is not over a year old then it is warrantied. The other thing is you can email them to see about the clock works inside the unit. See this page and look for "contact us" at the bottom.

If the clock is chiming like this it means that the hour hand is out. GENTLY loosen the hands, place the hour hand on the hour that the clock has chimed then fasten the hands in place. Gently move the minute hand clockwise Only, and check each hour that it strikes right. If the cuckoo has a button at the back use that instead. For more information email me at [email protected]

We had the problem with ours when I was a kid. What we did on ours was to turn the hands until the clock cuckoos. Then we removed the hands from the stem and placed them back at the correct time. Hopefully, you can remove the hands from the stem without a problem. Don't force it however. Good luck.

Suppose the cuckoo is calling three and the time is showing eleven, then to synchronize, simply stop the clock till the time is the same as the bird (three) and restart the clock at that time.


If the error persisys, then pull off the hour hand, and replace it at the synchonized time.

I am not familiar with the product you have. However, if this is a genuine cuckoo clock, driven by weights, the weights must be "wound", weights pulled to the top of their travel. If this is electronic, I would be looking for a switch. There also may be a electronic eye that prevents the sound at night. Can the eye see the light?

If you just got it, and if my comments don't apply, I am sure a quick call to the Bradford Exchange will solve your trouble, whether it is a step you inadvertently over looked or if the device if fault. I am certain they will help you.

Thanks for your question @ FixYa.com

Do it yourself. There is no need for any repairs - you just have to put the chain back on wheel. Take a look on another chain in the clock and put the slipped chain back on wheel exactly in the same way as another chain. Use tweezers to reach the chain.

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