Question about Microsoft Windows XP Professional

2 Answers

Do not have sound

I cannot listen to music using headphones or speakers i keep getting a prompt that there is a problem with my sound and when i try and resolve it i get multimedia audio controller code 285

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You might have to install your sound card again because it might have corrupted or something... If this solution doesn't work then just reply back.

Thanks

Posted on Jul 18, 2009

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Hello! kindly follow this steps below:

Please find your motherboard or sound card driver then insert it in your disk in the CD/DVD ROM if it is in a disk then run the setup.exe of that driver software then follow certain steps given by the computer installation wizard. Then after you finished the installation restart your computer then if the sound is restored then you have a successful sound card installation. You can do this steps again if you encounter same problem next time. The reason why this you receive this error message cause your sound driver has been corrupt and need to reinstall due to some hardware failure and software failure especially if their are virus and worms enter in your system.

Also try to update and install anti virus and update it in order to protect and level up your security against virus, worms and hackers.

If you need more assistance please reply to this post.

thank you

Posted on Jul 18, 2009

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