Question about Western Digital 500GB My Book World Edition 500 GB Hard Drive

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Driver icon for My Book External Drive not detecting usual icon.

When I go into my computer, my book (G) will not detect the usual drive icon. Instead, it just shows that icon, when a format is not recognized. How do I fix this? I looked everywhere within properties and found nothing.

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Hi,

If the format is not recognized it generally means the drive is corrupted or damaged. In either event if you have crucial data on the drive comment back here with your Country, State, City and I will point you in the direction of a pro who can help get your data back.

If it has no important data on the drive you can simply reformat it and continue using it.

The reason you cannot change a setting is , it isn't a setting at fault in most cases. Generally this happens either from disconnecting the drive or powering it down without properly ejecting the drive. The other cause is hardware failure, but except in a few % of cases that won't allow you to see the drive at all in My Computer.

Comment back if you need a pro, otherwise you should be able to simply reformat the drive and continue using it.

Hope this helps FixYa,


Chris

Posted on Jul 18, 2009

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