Phone wont read sim card , damaged , how can I retrieve files , as always comes on , no sim card emergency calls only

This is a normal behavior when a phone does not have a valid/working SIM card. Without a valid/working SIM card or even without a SIM card, the phone can still be used for emergency call.

I hope it helps.

Verify the sim card in another phone, probably you have a damaged sim card .

It's not reading the SIM card correctly. Thinks it does not have an active acct. Try re-seating the SIM card. Or take to a nokia shop to check it.

These are the troubleshooting and resolution steps for customers who see "Emergency Calls Only" or similar messages on their wireless phones. This message normally indicates that the customer lacks a wireless service provider/account or the device/SIM is not recognized.

1. Power-cycle the device.
   
1. Power off the phone. While the SIM card is out of the device, clean the SIM card contacts by following these additional steps:
   1. Gently wipe the SIM with a soft cloth.
   2. Clean the gold contacts on the SIM card using a pencil eraser.
   3. Carefully remove all eraser residues from the SIM card.
   4. Carefully replace the SIM card back into its cavity.
   5. Check for Liquid damage; refer to Liquid Damage Indicator (LDI) Log.
   6. Once the SIM card is secure, replace the battery and back cover and power on the phone.
2. Place an outbound call.
3. If the test call is successful, end the call.
4. If the test call is not successful and it is possible, test the SIM card in another known working device.
   • To ensure accurate results, the test device must be the same technology as the device in question (UMTS, GSM, etc).
   • Ensure the test device is the same type of device (smartphone to smartphone, non-smartphone to non-smartphone).
5. If the test call is successful with the SIM in a different phone,
6. If the test call is not successful, the SIM needs to be replaced. Or you can call at&t so they can give you a free sim card. it depends on the situation.

( i hope i answer your question )


-----myrelle------

It's a bit confusing the way you have to put the SIM in hence the reason why it says emergency calls only. Here's how to put the SIM in, the trimmed triangle doesn't have to go inside as you would think.

Does the sim card match the carrier of the device? If so how old is the device and carrier. You may require a new SIM card. They can and will occasionally go bad causing a SIM read error or emergency calls only.

If you are trying to dial in only one place and it is reading emergency calls only that means you are not getting signal. Mine stays on emergency calls only while in the house using a T-mobile sim card. I don't get very good signal here. Try it in other places and see if you catch signal. If it's stuck on emergency only make sure the slot is turned on under dual sim settings in settings. If it still doesnt work I'd send the thing back :P

You can try putting it in another way. Or take it back

your internal aerial is damaged

The problem is with the sim card. try to remove the sim, clean it with a dry cloth and put it back in. if the problem is not solved, take back the sim to your network provider and get a replacement, asuming the sim is damaged