The original power head on my dyson dc29 stopped working so I was issued a new one but when I installed it, it still not working.
SOURCE: power head to my compact dyson just stopped
Hi its Darran at Dyson.
The Turbine head on the DC11 range is not powered by a motor, it is air driven. If the performance of this tool has reduced, this is most likely caused by a dirty filter or a blockage in the head or the machine.
To clear, please visit our support section online at www.dyson.com.
If you have a different product that does have a motorised head, you will also be able to locate information on how to reolve this via the online support section.
I hope that this information is useful to you.
Kind regards
Darran
Dyson Customer Service
SOURCE: dyson dc05 power head not working. Fitted new hose and power head
please go to http://www.dyson.com/support/help.asp?article=32&product=DC22-MOTORHEAD-US
please select the model exactly, and proceed with common sense for troubleshooting problem and fix it.
You must shure to see the videos, and see if the parts installed is o.k or are not. You must test the belt is broken, worn, or bad installed. test the motor for brush, bearing and lubrication, and finllay the thermal fuse inside or thermal switch.
God bless you
SOURCE: My Power head on my Dyson Animal DC39 will not stay spinning. Suction Issue?
There should be a red insert on the right-hand side on the cylindrical bulge behind the brush cylinder. Check that this is moving when you push the button. The red insert should stay pushed in for the brush to rotate. The insert moves in an out as well as rotates in order to lock in the 'in' position. Mine is a little sticky on the rotation and I need to shake the brush head a little in order to get it to rotate and lock.
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