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Ice machine wont dump ice on sears kenmore side by

My repair tech came three days ago and had to readjust defrost timer.. Freezer had frost build up on fridge side not cold... Been three days now ice machine has ice cubes in it but NOTHING ELSE IS FROZEN. and fridge is still not cold enough...Also I did notice Ice machine wont dump ice there are ice cubes in the tray but not coming out. I am at my wits end have been calling the tech 3 days now and he hasn't called us back!!! Could the ice be causing the problem or is themostat set not right or universal defrost timer set wrong he said he set it to 35 minute intervals. Please help

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  • lismarmis Jul 22, 2009

    Well I got jack by that guy.. I went and bought a new defrost timer. Kid put one in 110 v 1/3hp max 10 amp defrost timer when mine calls specifically for 1/2 hp 15 amp. He also said he took off the coil to defrost it. I am wondering if it needs freon charge. Also the jerk charged me $145 for the timer he got from sid harveys when I called to inquire the part was on 26.88 my cost. He gave me a receipt from sid harvey stating part only was $145.00!!

  • lismarmis Jul 23, 2009

    I agree... I don't even know if he did indeed take off the coil as he said.. If he did freon must have escaped.. He didn't say anything like he recharged it.

    Time to file a complaint with the AG office. Plus letting my boss know (since he referred to this guy) not to use him or his company!

    PS just wondering can you use a 1/3hp max 10 amp defrost timer in a refrigerator that calls for a 1/2 hp max 15 amp timer???

  • lismarmis Jul 23, 2009

    Oh yeah defrost heater works fine, put in a new defrost timer.. Wondering maybe he put in wrong thermostat or maybe it could be defrost thermostat is bad. Defrost heater kicked on as soon as I put in model specific one. But stupid thing is freezing up again.. Low freon?? or wrong thermostat or bad defrost thermostat??

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  • Refrigerators Master
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Ice forms are 32 degrees but ice maker don't dump till 25 degrees. Get that guy back out there. Obviously you have a bad defrost heater.

Posted on Jul 17, 2009

  • Dan Webster
    Dan Webster Jul 23, 2009

    Greed is a serious sin.

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6ddaaf7.jpg  
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