Question about Apple iPod touch

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Hey My Ipod Touch, Was Left in the glovebox of my truck. When i went to get it. the screen was Cracked. Does my product care plan Cover it?

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Uhh dude the screen is broken so there for it can not cause the plan only covers like technical problems for example if it doesn't charge wont play music or anything you didn't do to it and is doing by its self. so you would have to pay money for a new one cause a cracked screen isn't covered. sorry

Posted on Jul 30, 2009

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Contact the manufecturer.

Posted on Jul 17, 2009

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1 Answer

I dropped my ipod touch and it now has a chip on the side and a crack running across the screen. I purchased the 2 year product replacement care plan. How do I get it replaced?


if your plan covers the screen being dropped then get your papers together and take the ipod to the apple store they might take it and repair it / replace it ...good luck

this is the online help if you need it

  • https://selfsolve.apple.com/GetWarranty.do

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caus ethey think you did it for some purpose.

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Ipod touch got ran over need to repair or get new one. Have a 2 year service plan and i've had it for a year


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If I am not mistaking the warranty does not cover being left in a hot car. Try calling apple and tell them you just got your Ipod touch 2 days ago and you were downloading songs to it and while doing so it overheated and cracked. Thats considered a mechanical problem. Good Luck!

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Hello Mari,
The products standard guarranty doesn't cover cracked screens. You have to replace it. Otherwise the black spot will grow and cover all the screen.
You can find a replacement screen for Casio Exilim Z80 in this link:

http://www.pantallas.biz/epages/wwwpantallasbiz.sf/en_GB/?ObjectPath=/Shops/160419/Products/%22Casio%20Z20%20Z80%22

It is not difficult to install. Just make sure that the battery is removed and the flash capacitor discharged before opening the screen.

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£53 from these guys www.ukipodrepairs.co.uk

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My Ipod Nano went throught the wash?


Hello AllieBaba,

I am sorry to hear about your Ipod Nano. Unfortunately Best Buy's™ Product Replacement Plan (PRP) does not cover liquid or physical damage. As such, the PRP would not cover the damage sustained by a MP3 player that was run through the wash.
Best Regards,
Ken
"Go Ahead. Use Us."

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14 Answers

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