Question about Whirlpool Ultimate Care II LSQ9564J Top Load Washer

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Upper portion of agitator not working

Seems like the lower section of my agitator is working but not the top portion - the upper portion actually seems to be disconnected and I can spin it freely and independent of the lower portion which is "in gear".

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This is commonly attributed to worn agitator dogs. The following link explains:

http://www.fixya.com/support/r823955-replacing_agitator_dogs

The part number is included in the instructions I provided for you. You can find replacements at appliancepartspros.com for about $5.

If you have questions, please let me know. I hope this helps you.

NOTE: When re-installing the agitator, do not over tighten. This may damage the agitator and/or restrict its movement. Tighten until snug.

Posted on Jul 17, 2009

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Kenmore washer will not agitate but will spin. Transmission spind free and motor was replaced. Could it be the capactor?


Hello,

No very likely it will not be a problem with the capiciator,what it does is gives the motor a extra jolt of power when it first starts to get the motor running,so if the motor runs the cap. is working normally. Since it does spin yet wont agitate the problem is very likely going to the transmission. HOWEVER FIRSTLY THOUGH I HAVE A QUESTION; is both the upper barrel of the agitator AND the lower paddles not agaitating or is just the upper portion notturning while the lower paddles work??

If both the upper and lower section aren't moving the problem will probable be the tranmission

IF JUST THE UPPER PORTION ISN'T WORKING the problem will be the part called the agitator dogs, thats a fairly common problem with the dogs to be worn out and just the upper part of agitator not working....this tip i wrote will show ya how to replace the dogs if that is what turns out to be the problem. http://www1.fixya.com/support/r10294924-top_part_agatator_isnt_turning_top_load

GENE

Oct 06, 2011 | Washing Machines

3 Answers

Upper portion of Whirlpool agitator not turning


Your agitator dogs are worn out. Remove the agitator and seperate the upper section from the lower section. There are 4 small teardrop shaped pieces that are the agitator dogs. They have either come apart over time or at least the teeth have worn off them.
Post back with any questions. Please verify the model number. I couldn't pull up a parts list for it. I know the last digit should be a 0 (zero) instead of an o.
Thanks/Mike

Jan 07, 2008 | Washing Machines

Tip

Good instructions, thanks. Adding to it: (for a Whirlpool) Another test of...


The following advice is for replacing the “Agitator Dogs” on Kenmore and Whirlpool TOP LOADER style washing machines. This simple repair can save you a fortune in repair costs as the replacement parts are very inexpensive at a cost of less than $10. The replacement kit part number is 80040. You can order on line at various appliance parts websites, or use this part number and go to your nearest appliance parts retailer.

What are “Agitator Dogs”? These are small plastic pieces (usually 4) that are located under the agitator center cap that grip the agitator and turn it during the wash cycle. They can (and do) wear out dependent upon the use of the washer. If you are in the habit of doing large load sizes frequently, or wash large items such blankets or afghans, this can wear the teeth off and reduce the life of the agitator dogs.

SYMPTOMS REQURING REPLACEMENT: The agitator fails to turn during the wash cycle, or will not turn with a heavy load. The timer will run normally through all cycles, and you will be able to hear the gearcase (transmission) engage and run. The washer will also drain normally. The only indication that something is wrong will be the agitator slipping or not turning at all. The result will be clothes that do not wash properly and will sit on the bottom of the wash tub.

To replace the Agitator Dogs, follow these steps:

  1. Remove the agitator center cap by either pulling straight up or gently placing a flat blade screwdriver into a slot located in the cap.
  2. If the agitator is equipped with an inner cap with a handle, remove this as well by pulling straight up.
  3. Remove the center bolt of the agitator. You will have either a 7/16” hex bolt or a recessed square plastic nut. If you have the square recessed type, use a 3/8” to ½” ratchet adapter to remove.
  4. Remove the agitator by grasping the bottom flange and carefully pulling straight up. Try to keep all the parts assembled while doing this, so do not pull too hard. This will make this repair much easier.
  5. Place your hand over the top of the agitator and separate the upper portion of the agitator from the lower portion and turn the top half over in your hand. The agitator dog assembly will come out in your hand.
  6. With the agitator dog assembly in your hand, lay the rest of the agitator aside. Pay careful attention to how the dogs are installed. Remove the worn dogs and reinstall new ones. It’s that simple.
  7. With all the dogs replaced and the assembly still in your hand, place the upper part of the agitator over the top of it, upside down, ensuring the inner assembly tabs align correctly.
  8. Now keep your hand over the agitator top to hold all the pieces together and turn the entire assembly over (upright position).
  9. Carefully align and reinsert the upper portion of the agitator to the lower portion. Again, making sure the two pieces align correctly.
  10. Place the entire agitator assembly back on the gearcase shaft and reinstall center nut. NOTE: DO NOT over tighten the nut, or the agitator will not spin correctly. Just make the nut snug. Reinstall center cap and inner cap (if equipped).

These instructions should give you the basics on how to perform this repair. Since there are various agitator types in use by Whirlpool and Kenmore, assembly can vary. If you get confused and require further assistance, please refer to my profile at http://www.fixya.com/users/jsrock516 and use the “Ask Me” feature. For excellent diagrams to assist in reassembly you can also refer to the searspartsdirect.com website. Just type in your COMPLETE washer model number and look under the Agitator Parts heading. I hope this information is found to be helpful.

on Aug 18, 2009 | Whirlpool Ultimate Care II LSQ9564J Top...

1 Answer

UPPER AGITOR DOES NOT WORK WHEN WASHER IS FULL OF CLOTHES


replace the dog ears in the top section of your agitator can get from Repairclinic.com

Mar 01, 2010 | Washing Machines

1 Answer

The top agitator does not work. It seems that


This problem is generally caused both by by overloading the machine and time. The kit to repair it is called an "Agitator dog kit" and can be purchased at any parts outlet for likely less than $10.

To replace the Agitator Dogs, follow these steps:

  1. Remove the agitator center cap by either pulling straight up or gently placing a flat blade screwdriver into a slot located in the cap.
  2. If the agitator is equipped with an inner cap with a handle, remove this as well by pulling straight up.
  3. Remove the center bolt of the agitator. You will have either a 7/16” hex bolt or a recessed square plastic nut. If you have the square recessed type, use a 3/8” to ½” ratchet adapter to remove.
  4. Remove the agitator by grasping the bottom flange and carefully pulling straight up. Try to keep all the parts assembled while doing this, so do not pull too hard. This will make this repair much easier.
  5. Place your hand over the top of the agitator and separate the upper portion of the agitator from the lower portion and turn the top half over in your hand. The agitator dog assembly will come out in your hand.
  6. With the agitator dog assembly in your hand, lay the rest of the agitator aside. Pay careful attention to how the dogs are installed. Remove the worn dogs and reinstall new ones. It’s that simple.
  7. With all the dogs replaced and the assembly still in your hand, place the upper part of the agitator over the top of it, upside down, ensuring the inner assembly tabs align correctly.
  8. Now keep your hand over the agitator top to hold all the pieces together and turn the entire assembly over (upright position).
  9. Carefully align and reinsert the upper portion of the agitator to the lower portion. Again, making sure the two pieces align correctly.
  10. Place the entire agitator assembly back on the gearcase shaft and reinstall center nut. NOTE: DO NOT over tighten the nut, or the agitator will not spin correctly. Just make the nut snug. Reinstall center cap and inner cap (if equipped).
Good Luck

Oct 03, 2009 | Kenmore Washing Machines

1 Answer

Agitator is slipping when in wash mode.


Your agitator has a set of 4 dogs that propel the upper portion of the agitator. Over time the face on those dogs gets smooth and will not engage the inner walls of the upper agitator. The part number is 80040. Not very hard to repair. Get the top off and the seal so that you can access the nut holding the agitator in. Remove that nut and the agitator can be removed. Sit the agitator on the floor and hold it down with your feet. Grab the upper portion and snatch it away from the lower portion. Replace those dogs.

Jun 01, 2009 | Washing Machines

1 Answer

One part of agitator moves the other part doesnt.


Two-Piece Agitator: Bottom Works, Top Does Not - Whirlpool brands

Some Whirlpool brands washing machines employ a two piece agitator. The bottom is call the agitator and the top is usually referred to a 'Mover'. A multi-piece cam and bearing assembly connects the two and allows the top portion to index.

If the bearing or cams become stripped or damaged, the mover will often not work. Fortunately, Whirlpool produces a cost effective agitator repair kit that replaces all of the critical components in this cam assembly. There are three different repair kits. They differ in the height of the cam.
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Agitator Removal Instructions:


Remove Dispenser or Cap:
Some models of washing machines utilize a fabric softener dispenser that resides on top of the agitator. This dispenser simply snaps onto the top of the agitator. Other styles utilize a decorative cap. To remove the dispenser, simply grab it and firmly pull up. To remove the agitator cap, insert a small flat-head screw driver into the seam between the agitator cap and the upper agitator (mover). Use a twisting or prying action to pop the cap off of the agitator.

Remove Internal Debris Cap:
Inside the agitator you will see a cap with a raised handle, much like that of your automobile. Simply reach into the agitator and twist the cap while pulling up. This will remove the cap and its o-ring.

Remove Agitator Stud:
When looking into the agitator assembly, you will notice a single nut in the center of the agitator. Use a socket kit or nut driver to remove this bolt (agitator stud).

Remove the Upper Agitator (Mover):
With the bolt removed you should be able to remove the upper half of the agitator (mover) by simply pulling up. Sometimes pulling up will actually remove the whole agitator assembly. If this happens, place the Lower Agitator on the floor and stand on the flat lip. Then Pull up to separate the Upper Agitator (mover) from the Lower Agitator.

Remove the Cam and Clutch Dogs:
When you remove the upper agitator (mover) it contains the cam and clutch dogs. Tun the assembly upside down. The cam and dogs should then come out.

-- Stop Here if Replacing Cam Kit --

Remove O-ring:
The lower agitator remains on the transmission shaft. On the top of the agitator, there is an o-ring. Remove this o-ring.

Pull the Lower Agitator:
All that remains is the lower agitator. This can be removed by simply pulling straight up on the agitator.


Agitator Installation Instructions:

Set Lower Agitator:
Slide the lower agitator onto the transmission shaft. Rotate the lower agitator until the splines in the shaft match those in the agitator. Once aligned press the agitator down. Install the o-ring into the top of the lower agitator.

-- Start Here if Replacing Cam Kit --

Assemble Cam and Dogs:
Turn the cam upside down. Place the small round ear of the dog into the corresponding slot on the cam. Repeat this for each of the four cams.

Install Cam and Dogs into Upper Agitator:
Invert the Upper Agitator (mover) and slide the cam/dog assembly inside. The cam should be pushed into the mover until it shoulders. Then rotate the whole assembly upright.

Install the Upper Agitator (Mover) on the Lower Agitator:

The lower agitator has two tabs that stick up that are 180 degrees apart. These tabs fit into two slots on the bottom of the cam. Align the matching tabs and slots and place the Upper Agitator (mover) and cam assembly onto the lower agitator. Push down until the cam snaps onto the Lower Agitator. If the dogs fall out during this step it is necessary to return to the 'Assemble Cam and Dogs' section above and start over.

Install the Agitator Stud:
Place the bolt (agitator stud) into the hole in the bottom center of the cam. Use a socket kit or nut driver to tighten the bolt .

Install Internal Debris Cap:
Install the o-ring into the groove on the OD of the debris cap. With the o-ring in place, push the cap into the Upper Agitator (mover). It is important that the cap is pushed past the ports in the Upper Agitator (mover) so that the wash water can enter and exit as designed.

Install the Dispenser or Cap:
The final step is to replace the top cap. Both the cap and the dispenser simply snap into place. Just make sure they are installed as far down a they will go and are firmly in place.



Apr 07, 2009 | Whirlpool Ultimate Care II LSQ9564J Top...

1 Answer

Not fully agitating


2 things
First is that I assume this not to be a 1 piece agitator. If it was the whole thing should turn back n forth Make sure its top (nut) fastner is tight. Usually just push down slightly and turn Clockwise.

A sectioned agitator has a lower section separate fro the upper. The lower can be attached to the agitator shaft and will move back n forth but the top has teeth that engage 1 way and allow slippage when the agitator comes back the other way. This "ratchet" action (some whirlpool older models that i have seen) if it has teeth ground off or grease build up under the teeth can cause them to stop agitating and just kind of sit there.

Drain and remove the clothes,
Take the top by hand and try turn it back n forth see if bottom moves. If the top is slipping and the bottom stays put remove the top nut (turn Counter Clock Wise) and try remove the upper section. If you can get it off you may be able to see why its not turning, and get the part to fix it.

Please let me know if this helped you. Rate me with as high a mark as you can. thanks and good luck.

Apr 02, 2009 | Washing Machines

1 Answer

Lower agitator spins, upper portion does not


The top agitator dogs are wore out and need to be replaces that is what works the top of the agitator

Mar 29, 2009 | Washing Machines

4 Answers

MAYTAG LEGACY MODEL # SAV205DAWW


I've got the same problem. The diagram is a bit deceiving because it appears to show the agitator/auger as one piece. However, the bolt only holds the agitator (lower portion) and then the auger slips in place over that. The fabric softener cup then snaps to the top of the auger.

Best I can tell is that the slotted 'ears' on top of the agitator are worn thus preventing a secure fit between the agitator and auger. I just finished putting some hard thumb pressure on each of the ears and bent them outward some. The auger fits much tighter now and I'm doing a test run of clothes. It is holding but I will probably have to replace what they describe as the agitator / auger assembly, costs $53.54. I don't see any other fix but would appreciate further input.

Thanks

Feb 01, 2008 | Maytag Legacy Series Top Load Washer

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