Question about Computers & Internet

2 Answers

I bought an HP thin client computer to help me run Magicjack (VOIP telephony). If I turn off the cable modem and router and turn it back on, I can only access the internet thru one of my two computers, depending on which one I boot first. If I boot the main computer first, I can access the internet thru my main computer, but cannot access Magicjack from the HP thin client. If I boot the thin client first, the reverse is true. The thin client is connected to the router by an ethernet cable. The main computer is connected to the router by a wireless network. Can you help me?

Posted by on

  • 7 more comments 
  • larry4459 Jul 17, 2009

    I am a little confused by your response. My main computer is two stories above the HP thin client, so I cannot connect the two computers by ethernet cables. I gather creating the computer network is key, but how do I do this?

  • larry4459 Jul 17, 2009

    I bought an HP thin client computer to help me run Magicjack (VOIP telephony). If I turn off the cable modem and router and turn it back on, I can only access the internet thru one of my two computers, depending on which one I boot first. If I boot the main computer first, I can access the internet thru my main computer, but cannot access Magicjack from the HP thin client. If I boot the thin client first, the reverse is true. The thin client is connected to the router by an ethernet cable. The main computer is connected to the router by a wireless network. Can you help me?

  • larry4459 Jul 17, 2009

    I have a Netgear WGR614v7 router.

  • larry4459 Jul 17, 2009

    I have an installation CD which came with the router. I believe I installed the installation CD myself, but I could re-install it. I can only install this disk on my main computer but not on the HP thin client, because the thin client has no CD drive. I did nothing else to configure the router except for running the CD installation disk.

  • larry4459 Jul 17, 2009

    The wireless network is WEP security protected with a password. I don't care if you have to remove the password, although I would prefer to re-instate it at a later date.

    Larry


  • larry4459 Jul 17, 2009

    Your suggestion appears to have reset the router, but it destroyed a network I use for connecting to the router. I am on a secondary network, but it is very weak and could go down at any time. I need to recreate the strong network.

  • larry4459 Jul 17, 2009

    I am logged onto the the internet via a network called linksys. I believe that Netgear supplies this network with the router. It is very weak. When I bought the router, I created my own network called larry, with the help of a Netgear tech. The larry network was much stronger and more reliable. It appears to have disappeared when we reset the router to factory defaults.

    Larry


  • larry4459 Jul 17, 2009

    Eureka! It's working. When I logged onto the wired computer and entered Internet Explorer it took me directly to the router login site and led me directly to a series of screens that helped me create a new network (which I named larry). I then had to initiate the Magicjack software, which loaded magicjack. I then logged onto the wireless computer and found the larry network. I connected to larry, and everything is cool. I have also successfully made a call thru Magicjack.

    Thanks for your help. For $10 it is a terrific bargain. I certainly will inform other people about your site.

    Larry


  • larry4459 Jul 21, 2009

    Micromatikal was extremely helpful. I would give him the highest possible rating.

×

Ad

2 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    President:

    An expert whose answer got voted for 500 times.

  • Master
  • 2,777 Answers

Hello there, the setup you describe shouldn't be a problem, you can ignore the other persons suggestion of hooking them both up with a wire. However it sounds like your wireless router is potentially mis-configured. Do you know what model router you have? It sounds like it is configured to only server one IP address, or not configured to be a router at all. Please verify the model and type of router you have, it definitely sounds like it is the culprit.

Please let me know, I will be watching for your reply.

Tim

Posted on Jul 17, 2009

  • 3 more comments 
  • Tim Grayson
    Tim Grayson Jul 17, 2009

    I see, did you configure this router yourself? Are you very familiar with how it is setup? If you aren't familiar with the device I can point you in the right direction for a factory reset type operation that should alleviate your problems. It will remove any password on the wireless network however, if there is one to begin with.

    Let me know what you think.

    Thanks
    Tim


  • Tim Grayson
    Tim Grayson Jul 17, 2009

    Ok, definitely do not run the installation cd again, on the computer that is currently connected to the router open a new web browser window and go to 192.168.1.1 in the address bar, type it in exactly like that, no other characters.


    It will ask for a username and password:


    username: admin

    password: password


    Log in


    From the Main Menu of the browser interface, under the Maintenance heading, select the Settings Backup heading to bring up the menu we want. It is called something like erase configuration. Or reset to factory default, something along these lines.

    Go ahead and hit that button, the info I have says it should be just an "erase" button.

    It will do the erase, and will reboot the router. Let it reboot, when it comes back up try connecting both devices back to the router. If they still can only get on one at a time you have a defective router.

    Please let me know what you come up with.

    Thanks
    Tim

  • Tim Grayson
    Tim Grayson Jul 17, 2009

    Say again? It destroyed the network you use to connect to the router? You should be connecting directly to the router, the only thing in between would possibly be a network cable... It should have reset the settings on the router. What type of internet connection do you use that you are routing through this router? Does your internet connection require a password, or if you connect your computer directly to the modem does it just connect?

    Let me know what you mean by the first part, and what secondary network do you have that you are currently connected to? That could be causing problems with your primary network if you have multiple networks going...

    Thanks
    Tim



  • Tim Grayson
    Tim Grayson Jul 17, 2009

    The linksys network is your neighbors, or someone / some business close by. You should have a NETGEAR network now by default. If you do not, connect to the netgear with the wire. Then go back into a web browser and browse back to 192.168.1.1. From there look for wireless settings, should be at the top left I believe. It will have a network name, probably netgear, you can change it to Larry if you want. Just make sure it indicates wireless is turned on.

    If anything, turn off your modem and your router, then plug back in the modem first, wait 20 seconds, then plug in the router.

    Check your wireless networks after that and you should see netgear (or larry if you renamed it).

    Thanks

    Tim


  • Tim Grayson
    Tim Grayson Jul 17, 2009

    Glad to hear it sir! =) Could you please make sure to rate my help as 4 thumbs or very helpful? Otherwise I don't get any credit on the site here.

    Thank you so much, have a great day.

    Tim


×

Ad
  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 3,741 Answers

Try this its connections or driver not loaded correcty.and if loaded the two computers are not configured correctly

1)Shut down the computers and unplug from the power supply.2)Ensure that both the machines network with each other, implying they share files and peripherals. Specific hardware and/or software is required to form a network of computers as well as getting them to share internet access . Today, the market is flooded with equipment and applications that help achieve one or both the tasks. Both the computers should have a network interface card (NIC) to network. The NIC is also referred to as Ethernet card, LAN card or network adapter. Most new computers today have factory installed network cards. All you need to do to make a network is to connect the computers using a CAT5 Ethernet cable. In case you do need to install a network adapter, remember to install the required drivers too. 3)Check for proper functioning of the network by plugging in the cables and starting the computers. Let them initialize and look for the occurrence of one computer in the Network Neighborhood of the other PC.4)Identify a suitable method of sharing the same Internet connection between two computers after creating the network between them. There are three methods to do so, and te first is called Setting up a Proxy. This method requires you to directly connect one PC to the Internet connection so the computer functions as a proxy server . If a standard modem is used as the mode of Internet access, the computer to be directly connected must have two LAN cards, one so it can connect to the modem and the other for networking with the second PC. A USB modem however requires only one LAN card in the proxy. One of the main disadvantages of setting up a proxy is that the computer directly connected to the Internet should always be on to enable the second PC to be online.5)The second option is Using a Router With Single LAN Port, A router helps connect networks and transmit data. It also functions as a switch and accomplishes several other tasks including routing data packets, determining the most appropriate path between hosts, securing data transmission and allowing PCs to share peripherals and Internet connections. Routers have LAN and WAN ports where cables from hosts and Internet connection cables are respectively connected. Connect the router to the modem. Routers with one LAN port necessitate the use of a hub/switch, so both the PCs can share the Internet connection. Connect the LAN port of the router to a hub/switch, which in turn needs to be connected to the two computers.6)The third option is Using a Multi-port Router. Multi-port routers have several ports for multiple hosts to connect. Such a router in conjunction with a hub/switch accommodates hosts more than the number of LAN ports it has. Insert cable from the Internet connection into WAN port of the router. Connect both computers to the LAN ports of the router.7)Configure network settings for each computer, a relatively easy process as most operating systems support user-friendly wizards that take users through the process. New computers come configured for networking, thus bypassing any need for extensive configuration.
Please do rate the solution. Thank you for using fixya.keep updated. thanks.

Posted on Jul 17, 2009

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

I can hear perfectly the party I call or when they call me but they can never hear me clearly


This maybe due to "echo" n long distance calls.

magicJack works hard to ensure a clear connection.

If you experience an "echo" when using a magicJack on a computer:

  1. Go to "Menu" on the top right-hand corner on your magicJack softphone
  2. Click "Headset/Volume Control..."
  3. Lower the volume for both "Speaker" and "Microphone" to about 1/3 (one-third) of the maximum levels.
If that does not work:
  • Try plugging your magicJack into a different USB port.
If that does not work:
  • Unplug your magicJack, restart your computer, and plug your magicJack back in.
If that does not work:
  1. Unplug your magicJack, turn your modem and router ( if you have one) off and wait 3 minutes.
  2. Turn your modem and router back on and plug your magicJack back in.
If you experience an "echo" when using a magicJack connected to modem or router:
  1. Lower the volume on your telephone.
  2. Unplug your magicJack from the power source, wait 30 seconds, and plug it back.
If that does not work:
  1. Unplug your magicJack, turn your modem and router ( if you have one) off and wait 3 minutes.
  2. Turn your modem and router back on and plug your magicJack back in.

Jul 20, 2014 | magicjack.com Computers & Internet

1 Answer

Magicjack problems


Hi Frederick,

If you hear error 1 while trying to place a call with your magicJack, it means that you are not connected to the Internet.
To resolve this, make sure that one end of the ethernet cable is plugged into your modem/router/switch and the other end into your magicJack.
You also need to make sure that your modem/router/switch is powered on and that the port you have connected the magicJack to is functioning correctly.
Step 1. if your magic jack plus is plugged directly into computer then be sure to unplug it restart computer then plug the device back in.
Step 2 only if you have it connected to a router and modem first unplug the modem then unplug your router ... leave both unplugged for about 15 seconds then plug in the modem and wait for all the lights to come on then plug in the modem, a lot of times this can solve conectivity issues......

Hope this helps,
Thanks,
Gary

Oct 17, 2013 | Computers & Internet

1 Answer

I need the value for the network address property.


http://www.speedguide.net/routers/arris-touchstone-tm602g-voip-gateway-557

Oct 17, 2013 | Arris Touchstone Telephony Cable Modem...

1 Answer

There is no internet connection to the laptop. The arris modem gives internet acess to the PC computer, though. The manual for the Airlink 101 router says to connect the router and MODEM to each other by a...


What you're missing is that ALL the PCs will be connecting THROUGH the router to the Modem. Unplug the PC network Cable from the modem, then plug a network cable from the router's INTERNET port into the modem (where you removed the PC's network cable). Now, plug the PC's network cable into one of the ports on the router (usually 4 or more, marked 1,2,3,4. Think of a Router as a "splitter". It connects to the Modem, then several devices connect to the Router, some of them by wire and some by Wi-Fi. So your desktop PC is connected by wire to the router and your laptop PC is probably connected by Wi-Fi (wire is an option, as well). The Router sorts out all those signals and communicates with the Modem. Sound reasonable?

May 02, 2017 | Arris Comcast Touchstone Telephony VOIP...

1 Answer

Vonage router settings


Are you able to go online when you connect the computer directly to the modem ( without the router ) ? If you are online with the modem, then you can set up the router manually.
Click Here for step by step solutions

Nov 03, 2009 | Linksys IP TELEPHONY - VOIP RTR W/ 2 PHONE...

1 Answer

I have broadband cable service. My cable modem ic connected to a Linksys Dual band wireless router. My computer is then connected to the wireless router on USB port 2. My Link sys VOIP is connected to the...


First unplug your router, then unplug your modem and for 10 seconds. Next plug the modem back in and wait it to reboot(on mine this a series of 4 lights that light up in sequence, when the 4th light stops flashing, reboot is complete). Finally plug your router back in.

Sep 09, 2009 | Linksys Ultra RangePlus Dual-Band...

1 Answer

How do you connect ethernet so you have both your desktop and thin client connected?


Purchase a ethernet hub. I have 1 by Linksys. They are relatively inexpensive. Plug your cable modem into the uplink jack and your desktop and anything else to the other ethernet ports.

Char S.

May 20, 2009 | Compaq Evo Thin Client T30 (311335-001) PC...

1 Answer

MagicJack VOIP sound cuts in and out


Unfortunately you tend to get what you pay for... I have Cable and speedtest at 20mbps / 6mbps im running an athalon II black ed 3.1 overclocked and even with my torrent client down it still breaks up my voice..... VOIP SUCKS..............................

Feb 22, 2009 | Lands Phones

2 Answers

I have an Arris modem TM502g. internet and cable TV are working fine but I have no phone service. all the LED lights are blinking except for the 2 telephone lights and they are solid green.I have tried...


Hi sorry about the chat session the other day, i was not able to see your chat message so I end the session, but to help you with your concern, since internet is already working, then the problem here is the VoIP settings on your modem (since you said it has phone ports on the modem), usually resetting the modem wont change the VoIP (Voice over IP) settings. It would be better if you ask you VoIP provider to check if the modem's VoIP settings is setup correctly. If yes, and you have internet with the modem then upgrading the firmware may help.

If you dont have a VoIP provider then you need to get one in order for the phone line to work.

If you already have one, then contact them so they can configure the VoIP settings on that modem.Get your money's worth with their service

Sep 20, 2008 | Computers & Internet

Not finding what you are looking for?
Computers & Internet Logo

Related Topics:

69 people viewed this question

Ask a Question

Usually answered in minutes!

Top Computers & Internet Experts

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

kakima

Level 3 Expert

102366 Answers

David Payne
David Payne

Level 3 Expert

14161 Answers

Are you a Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...