Question about Motorola Mobility Moto Q

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Problems with moto q

My battery went dead so my phone turned off only this time when i went to charge it it was a black screen that says:
motorola flash mode:
bootloder version:

what the hell do i do is my phone fried???

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Re: problems with moto q

Check your warranty status. Most SP will replace this unit not repair it.

Posted on Nov 24, 2007

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My motorola q is stuck in flash mode

I can help you with your Motorola Moto Q's system software problem.

What has happened is that the firmware of your phone has become corrupted. When this happens your phone will no longer finish its boot sequence.

This is a very common situation with many phones: in fact, much of what I do here at Fixya is explain how people can fix their MP3 players, GPS and phones by reflashing the firmware.

The good news is that if you take your phone into your carrier's store, they can reflash it for you right there (if they have a competent tech handy.)

If you are comfortable with computers etc, you can also do it yourself. Your computer will communicate with and fix your phone, even though it doesn't seem to recognize it right now - I've seen this many many times.

My only warning for you is that if you are going to flash your phone yourself, you need to get the correct firmware from motorola's site for your carrier. I just downloaded the Verizon firmware as an example - Motorola's website has about ten different carrier firmwares for their MotoQ phone.

I hope that helps.
Motorola MotoQ Manual Download
Motorola MotoQ Update Manual Download
Motorola MotoQ Verizon Firmware Update Download

Jun 22, 2010 | Motorola Mobility Moto Q

1 Answer

Moto q does not stay charged lng at all

Your battery is most likely shot and needs replaced. Batteries build up a "charge life" and if they're not run down and recharged regularly, and if the phone isn't turned off for a short period of time each day to let the battery sort of "catch up," they wear out.

Oct 12, 2009 | Motorola Mobility Moto Q

1 Answer

X red color sign inside battery meter while charging

pls try to install moto software through gsm_ forum by Google search

Jul 17, 2009 | Motorola Mobility Moto Q

1 Answer

When i turn the phone on it goes into the main screen and then freezes and turns off.

the problem was on the battery .it showed a full charge but it was no good .
every time i connected the charger to the phone it would work and when i disconnected it the screen froze.
put in a new battery and it seems to be working fine.

Jun 10, 2009 | Motorola Mobility Moto Q

1 Answer

Moto Q charger problem

If you plug the charger into your phone and the battery icon does not change, then it means your physical connection is loose. If the battery connection does change but will not hold charge, then the battery is dead. I have managed 20 Q's in our office. Most of the time we just buy new batteries. Sometimes I fixed the connection by doing the following:

Use a needle nose plier and squueze the mini usb tip on the chargerslightly...very slightly. This will give it a "tighter" fit when you plug it into your phone. Make sure it's unplugged from the wall when you are doing this =).

Aug 12, 2008 | Motorola Mobility Moto Q

1 Answer

Moto q want trun on

Try taking the batteries out ( fully disconnecting them from the gold contact points) ... then put them back in with the charger already plugged in. It should go to that blue charge screen instead of turning on. LEAVE IT ON THAT CHARGING SCREEN for at least 5-10 mins. Now, Hold down power, screen goes black... then tap power about 2 seconds after screen goes out, and it should start up as normal. If taking the battery out has no effect, I would investigate whether that (the battery... being dead/unchargeable) is the problem. I'm hoping one of the two answers gets ya where you need to go.


Jul 31, 2008 | Motorola Mobility Moto Q

3 Answers

Voice Mail Message Indicator

i cant figured out the battery issue myself but you can reset the voice icon to zero through setting ...more...morephone settings then more again then hit the clear voicemail icon

Jun 09, 2008 | Motorola Mobility Moto Q

1 Answer

Motorola Q9

It's sound to me like you guys might have dead cell... change the battery and it should be fine.
Battery Maintainance
1: Try and charge battery when it's totally off/flat
2: Only charge battery till battery full indication comes up.
3: When disconnecting battery switch phone off first.
4: When phone is not in use don't leave it in the sun facing the battery.

.....Hope this helps.
Don Cass

May 12, 2008 | Motorola Mobility Q9m Smartphone

5 Answers

Motorola A1200 Problem

Easy step by step solution!

Hey guys had the same, Try this solution before buying a new battery/charging cable (it might not be the problem):

I did these steps after playing around with it for awhile and am at the stage where my phone turns on fully and says "Battery Charging" when plugged into the charger. It is now charging normally again... Finally! (I had the flashing moto logo too when charger plugged in) I believe this problem occurs because the battery is completely drained and is unable to turn on to charge bcuz the phone needs to be on to be charged, happened to me because i left it in a jacket pocket and forgot about it for weeks. Anyways...

1. You need a USB data cable for it, it should have come with the phone, if not than any USB data cable that fits the phone's charging slot should work (charge cable for the ps3 controller will work or maybe a cable from a digital camera with the same end)

2. Connect the phone to your computer via the USB cable and a USB port that works. Make sure it's plugged in and leave it (even if nothing happens and the screen on the phone is still blank). Although the screen is black, the phone is still charging via your computer (it's just too low on battery to produce the light on the display screen to load up your phone).

3. This might take anywhere between 15 and 45 minutes so be patient and leave it plugged in, beats buying a battery of charger with your money for something that can be solved for free.

4. At some point your computer will make the usual processing noises signalling that it is finally recognizing the phone as a usb device and shortly after your ming's screen will turn on stating that the battery is charging. Success! One of two things will happen, if you have previously installed the ming's drivers to your pc it will just recognize the phone. If you are like me and do not have the drivers installed, you may choose to do so via the cd that came with the phone or just not do it at all.

5. If you want to just charge it via the computer then congrats, your job is done, just leave it plugged in and wait until it is fully charged. If you wish to switch to your regular outlet charger please proceed to step 6.

6. At this point drivers installed or not, either safely remove device from the computer or just unplugg it. Now return your phone to your usual outlet charger making sure its connected. When plugged in you'll notice the moto logo appear (no longer flashing). After about 5 seconds that logo will disappear. At this time flip open the phone. The usual turn on sequence will play out and it will now load up with the battery charging screen similar to the screen from when it was plugged into the computer. Congratulations your phone should be back to normal now.

NOTE: This charge will take longer than your normal charging time but that's just for this time since your battery is super low it will be back to normal after that. Also if this did not work for your phone then now is the time to see if the charger/phone/battery is the problem.

So I hope this helps you out and eases your state of panic. I hope I saved you guys some money with this solution and that your mings are up and running again. I know i was pretty content when the problem was fixed. Please reply with any comments, questions or concerns you may have. Enjoy your once again working mings.

Jan 24, 2008 | Motorola Mobility MING A1200

6 Answers

Moto Q won't turn on

Hold down the center nav key and power up the unit. This will restore any files that may have been corrupted and put them to original. If you loaded a 3 party app or something prior to this may be the cause of the issue. Don't use that app.

Aug 10, 2007 | Motorola Mobility Moto Q

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