ITS NOT WASHER MACHINE...ITS A KITCHEN CART!!!!!!!getting a piece that was broken on my order

you may have broken off a piece of the latch
(hook portion) either on the door or the receiver portion on the machine. check for diagrams online using model #

I’m happy to assist further over the phone at https://www.6ya.com/expert/howard_977676954994c5b2

Thank you for your inquiry, David Castro!

I understand that your Frigidaire washer is not working after the lid piece became broken. If the lid piece is not latching properly inside of the door latch then your washer is not registering the door is closed and will not start. You may need to have that piece replaced I would recommend having any electrical component replaced by an authorized technician. I hope this is helpful. -Matt

It's a Job! You will have to dissassemble most of the machine to get to it. Go to You Tube they'll have a video on how to do it

If you need further help, reach me via phone at https://www.6ya.com/expert/steven_b77d19396bfe2249

The lock/latch on your door is electromechanical, incorporating a electrical safety catch. See if a reboot (unplug for 10 minutes, then plug it back in.) does anything for you. It could be a latch, wiring, motherboard, door closed safety circuit or something in the pause circuit.

Loctite sounds the order of the day. Don't overtighten once the thread lock is in place and allow to cure before using machine.

1. Stopped Mid-cycle
   • If your Frigidaire washing machine started spinning, but then stopped, verify that the power cord is still connected to the outlet. See if the outlet blew by plugging in a different appliance into the outlet. See if you blew a fuse. A blown fuse usually is either black or has broken wires. Replace the fuse. If you have a circuit breaker instead of a fuse box, reset the circuit breaker if it's been tripped. Check the lid switch, which is located inside the main housing of the washing machine, near the door frame. If the switch is burned out, order a new part from a Frigidaire parts dealer.
     
   Pump
   • The pump's sole responsibility is to remove water during the spin cycle. If the pump isn't working properly, see if it's clogged with debris or clothing. Use needle-nose pliers to remove these items. Check the pump pulley, which is connected to the pump. This component must move freely for the pump to work. If it won't turn, purchase a new pump pulley since you can't usually fix this component.
     
   Lid
   • Check the door latch assembly if the door isn't closing correctly. If any of these components are broken, order a new part from a Frigidaire parts dealer. If you do not, the washer won't start spinning since it believes the door isn't closed. Your Frigidaire washing machine won't start the spin cycle until the lid or door is closed. Always close the lid, and remove any items preventing the lid from fully closing. Always close the dispenser drawer.
     
   Additional Concerns
   • Never over- or under-load your washing machine. Your Frigidaire washer may not enter the spin cycle if the load is too large, since this can damage the washing machine. Remove a few pieces of clothing. If the load is too small, add a few similar items to the washing machine. Check the internal belt, drive motor and motor coupling. If any of these components are broken or very worn, they may not work properly, preventing the washer from entering the spin cycle. Order replacement parts from a parts dealer. Check the tub and basket bearings, and get new ones if the current ones have broken components or are defective.
     

The problem is the locking arms on the right side of the machine are probably broken. HP has a tech bulletin out on this issue and they have a kit with updated parts to repair it. It is a very common problem.

yeah very easy and it should only cost at most about £10 undue the old hinge with the 2screws now the door will have two little covers that held the old hinge in place take these out and make sure u get the broken pieces out of them once u have the new 1 put it on the washer and screw down first and then place the covers on the ends of the hinges and put the door in place now redue the screws on the door

Sounds like a faulty door interlock (quite a common problem)
UNPLUG POWER first, remove lid, remove screws holding door lock in place and lift lock assembly up, replace door lock, ensuring cables are replaced in the correct order. Refit and test.
Good luck.

Thank you for your inquiry with Reliable Parts. Your research is as follows.
DOOR HANDLE FOR DANBY MODEL DWM5500W-1
Part number: 660137

Price: $ 6.99

Availability: in stock

All items need to be prepaid with a visa or a master card. No returns on electrical items, factory orders or damaged parts. All other returns are subject to a 20% restock charge. No returns accepted after 90 days from the date of purchase. Please add $4.95 for special factory orders. If you would like to order the part online, please visit our website and type in the part number in the quick find box. From there you can add to a shopping cart and check out online 24/7 If you have any other questions or for phone orders you can contact us at the numbers listed below.

Thanks again Shane Lyth
Reliable Parts
206-575-1791
[email protected]
1-800-666-0313 ext 1791

Online customer has requested assistance for the following part search:
Brand Name: Danby
Item Description: WASHER DOOR HANDLE
Model & Serial Number and Full Description:
DANBY MODEL DWM5500W-1 FRONT LOAD WASHER THE DOOR HANDLE BROKE OFF . THE LOCK MECHANISM STILL GOOD. NEED ONLY THE PLASTIC PART OF THE DOOR , WHERE THE HANDLE IS ATTACHED. THE SEE THROUGH WINDOW IS GOOD.