I cleaned the register. when i put the handset on the base the charge led is on
SOURCE: Not Registered
I had the same problem and this procedure fixes it! First, unplug the power to the main base (answering machine) for 20 seconds. Plus it back in. Put the phone that says "not registered" in the main answering machine. It will say "press the find handset for 4 seconds". Do that. It will run thru a series of stuff and will find the handset. It works! Rich (jambones.com)
SOURCE: VT 2461 Won't let me register new handset
jimmackey
were you ever able to register the additional handset? I have the same problem with 4 handsets, one broke and I bought 2 new vt2420 handsets. The unit wont register handset #3 (the one that broke). Would love to know if you were able to resolve the issue?
SOURCE: VT2461 ADDITIONAL HANDSET PROBLEM
You need to de-register the broken handset then add (register) the new handset:
http://www.vtechphones.com/vtechui/support/dsp_product_faq.cfm?product_faqID=20854
SOURCE: PROBLEMS REPLACING ONE OF MY ADDITIONAL VT2420 HANDSETS
You need to de-register the broken handset then add (register) the new handset:
http://www.vtechphones.com/vtechui/support/dsp_product_faq.cfm?product_faqID=20854
SOURCE: my phone keeps saying unable to connect
is your phone about a year old? It may be the battery. The vtech phones have weak batteries that clunk out after about a year and you'll get dropped calls, looking for base etc... The phone still appears to be working and the battery indicator tells you it's charged, but the battery is too weak to keep the wireless connection going.
Had the same problem and replaced the battery. budgetbatteries.com had
the cheapest ones. But it's a knockoff, so I don't know how long it
will last. So far it's been 3 months and the problems are gone. I would
try that first and see how it goes. I paid about $15 including
shipping. If you buy it from vtech it's at least double...
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