Mixer Kenwood Chef too high, tried adj screw

Try fleabay.

It will be a broken or missing pin through a gear or the planetary or something wrong with the fuse gear. It should be easy enough to find but you will need to split the gearbox cases to check.

Why would you raise the beater if you want it to reach the bottom of the bowl? You need to lower the beater. Turn the screw in until it just touches with empty bowl on high speed then turn it counter clockwise a 1/4 turn so it will just clear.

There is a screw at the bottom of the motor head (flat head) you usually can't see it because of the top rim of the mixing bowl. hard to see and hard to reach, it may also be hard to turn due to "gunk" from mixing stuff (egg butter flour sugar) turn the screw counter clockwise to lower the motor head clockwise to raise it, you may also have the wrong size beater, it is not an uncommon problem, if you are the original owner and you have the original beater it should fix your problem with the adjusting screw, however I am not clear as to your model a 5SSWH would actually be a K5SSWH, which stands for kitchenaid 5 quart solid state white mixer, if this is your model number and you have the correct beater size then the adjusting screw will work to lower the head down, adjust it down using the stir or slowest speed just untill you can hear the beater "Ding" against the bottom of the bowl, then back it off a quarter turn to adjust properly. Hope this helps, let us know

Put the flat beater on and mount the bowl to the machine. Now look for the screw next to where the beater mounts on the head- this is the adjusting screw. Turn it counterclockwise to lower the beater, just a quarter of a turn, and then check where it's running in the bowl. Repeat as necessary. If you need to raise the beater, just turn the screw the other way.

lp

I couldn't remove the K-Beater as when I tried to turn it the whole mechanism turned with it. I couldn't even remove the splashguard! I was going to take it to the Kenwood factory (a few miles from home) but then I thought I'd give it one more go and this is what I did...

1. Next to where the K-Beater attaches in the middle of the circular plate is a lug with a pointed-shape bolt on the end. Remove this with a spanner and the beater plus gear cog can be removed.
   
2. Place some mole grips or wide pliers on a worktop and sit the cogged gear in to it and grip so that it won't turn.
3. Now you should be able to remove the K-Beater!

Perhaps someone can suggest how to stop it happening again. I haven't attached anything since but will update this post if I have any other helpful tips.

there is a kit on ebay for both 701 and 901 kenwoods requires use of soldering iron do a search for Kenwood motor repair it is unlikely to be the motor usually the speed contoller components

Try turning the beater in the reverse direction to the direction it normally turns - clockwise looking at the beater (I think), this should make the shaft pins ride up on some cams which should release the beater.

make sure you are using the right attachment. usually for batters you want to use the flat beater. not the dough hook. the flat beater looks like a triangle with lines through the center. and make sure you are using the correct speed on the mixer. start out at stir and then go up to no more than half speed. these mixers take a little longer to incorperate batters but they do a very good job at it. if the batter is thin enough you can try using the wisk as well. but only if it is a thin batter.

This kind of unit are lubricated with grase paste. If the unit stays inactive for a long time, or if the motor and gears are overheating the grease paste gets melted into thin oil, and that will cause the leak.
The oil leak is usually coming from the gear box inside the appliance.
To fix the problem the unit must be taken apart, and cleaned. After this step, there is need to spread again the grease, using special foodsafe grease paste.
Disassemblying the gear box is not that easy, you will need previous experience and a gear puller to do the job properly and safely.
This appliances are also held with security screws to prevent the users from taking apart the unit, and can only be disassembled using a Security screwdriver tip.

The grease can be purchased here, check at the bottom of the page: Kenwood chef food mixer Grease.