Question about Pegasus Technologies Home
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Posted on Jan 02, 2017
SOURCE: faulty pegasus toilet
a local plumbing supply company with have acsess to a company called master plumber wich will have your part. you can also go on line and talk to the manufacturer and complain. they might send you the parts for free.
Posted on Jun 23, 2009
SOURCE: Missing float for Pegasus toilet
I was told by a plumbing supply shop that Pegasus doesn't allow their parts to be shipped to supply companies, you just have to order the parts directly, 1-800-254-6023.
Posted on Aug 19, 2009
SOURCE: Pegusas toilet.
I have the same problem .... I took it apart and found that there is not any screws, nuts bolts, washers .... what it is (was) is a piece of lead (like a sinker on the end of a fishing line) attached to the end of the cable, yes the cable, that hooks into the handle and into the top of the flush mechanism - that yellow plastic tube )the cable goes through it) I was able to take it apart and repair the end of the lead weight with a split shot sinker BB - is the size I used. I also had to deform and cut some of the sinker away since the hole it sits in, is small. When I went to Home Depot to buy/get a repolacement unit, one store told me to call the manufaturer -- Foremost and gave me the number, I lost that piece of paper now that I have time to call again, I was left on hold for 10 minutes the first time. 1-888-256-7551 http://www.foremostcanada.com/warranty.php
I just called and pressed a few buttons, waited 2 minutes, got a live person, she asked me what was wrong, I told her that my handle was just spinning, she asked for my model number 131-926 (found on the inside back of the toilet) when I purchased it (make this up, within this year ... and yes you have the receipt - she never asked for it, just that I had one!) she took my address down and gave me a client number .... tada!
Posted on Dec 16, 2009
I found this answer on another forum. Hope this helps all the Pegasus toilet owners who need parts.
I had something go wrong with my Tulip Toilet and like Cindy had an impossible time finding replacement parts. Home Depot... No help... Pegasus... No Help...
Finally I found an answer. Vortens.com is the US name for Sanitario-Lamosa (which Home Depot re-wraps and calls Pegasus). The model name has now changed from Tulip to Manchester (Same 3107-3427). I called the 800# and they will ship me the parts free of charge w/in 5 years of purchase.
800-471-5129 & 866-821-2811
Posted on Mar 01, 2010
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