Question about Canon imageCLASS D860 All-In-One Laser Printer

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I am getting a supply Rec Paper Cassette alarm error. How do i fix this and have it work again.

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Hi ..

This error comes when the paper is not loaded properly in the cassette ... Follow the below instructions to load the cassette and I am sure you will not get the error again.

  1. Grip the cassette handle, and pull it out towards you until the cassette comes to a stop.
    I am getting a supply Rec Paper Cassette alarm - remove_cassette_tray.gif


  2. Open a package of paper, and remove the paper stack. I black_dot.gif If the paper is curled, uncurl it before placing iI am getting a supply Rec Paper Cassette alarm - black_dot.gifette. Failure to do so will cause paper creases and a paper jam. black_dot.gif 17 lb to 20 lb bond (64 to 80 g/m2 ) paper is acceptable. black_dot.gif The cassette holds up to approximately 500 sheets I am getting a supply Rec Paper Cassette alarm - load_paper_in_cassette.gifaper.


  3. load_paper_in_cassette.gif small_note.gif black_dot.gif Make sure that the paper stack does not exceed the length and width guides' claws in the cassette. Failure to do I am getting a supply Rec Paper Cassette alarm - black_dot.gif a paper jam. black_dot.gif Do not load extra paper when there is still paper left in the cassette. Only load one size of paper into the cassette. Do not load different sizes of paper into the cassette at the same time. black_dot.gif Do not load labels or transparencies into the cassette.

  4. Gently insert tI am getting a supply Rec Paper Cassette alarm - black_dot.gifs far as it will go.
small_note.gif black_dot.gif The cassette is for plain paper, colored paper or recycled paper only. Loading other paper in the cassette may cause a paper jam. black_dot.gif If copies are curled, or a paper jam occurs, remove the paper stack from the cassette. Turn it over and then place it in the cassette. black_dot.gif If you load paper while making copies, do not load a different paper size.
Closing the cassette When closing the cassette, make sure to push it in completely as far as it will go. If copying is performed when the cassette is not pushed in completely, it will cause a paper jam.

If copy paper is sticking out of the cassette Sometimes, when you pull out the cassette, paper may stick out, as shown in the illustration below. Make sure that the paper is neatly loaded into the cassette, before you push the cassette back into the main unit.
paper_sticking_out_of_cassette.gif
Don't forget to vote if this helps ... Cheers :)

Posted on Jul 17, 2009

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