Question about HP OfficeJet 7310 All-In-One InkJet Printer
I have read manual and I have cleared the ghost jam, I have turned off, restarted, restarted computer, cleaned rollers, still jam message, when I push okay it does not accept that. I have even reset printer, and unplugged it let it off hoping for clear memory- not solved yet
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Posted on Jan 02, 2017
I had to turn off the printer & disconnect the power cord. I also had some material that was backed up on hold from the night before that was preventing the current material from being printed & I had to go in & cancel the documents to be printed before the printer would function.
Posted on Jan 08, 2009
I suggest you get a sheet of Card Stock (Heavy
paper) and place it in the feed way. Then press the print
button applying a slight amount of pressure on the Card Stock so it
will feed through the printer. The reason for this is in some cases I
have been able to clear the paper track of debris that was deposited there
Worth a try, as I have fixed a number of printers this way, saving costly repairs.
Hope this helps. Bud
Posted on Jan 27, 2009
Rollers could be worn out. Also could be a problem with the paper sensor. Not sure what type of sensor this printer uses. Some just use a pressure switch, others use a light sensor.
Posted on May 18, 2009
An error code showing that there is paper jam alert, but no paper is in anywhere in the machine except in the tray.....I have checked all areas, taken the back carriage of the unit, opened the top and opened the machine. removed the paper tray, everything, but there is no paper stuck in the unit
Posted on Jul 02, 2010
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