Question about Canon PIXMA® MP530 All-In-One Printer

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Fax problem. Trying to send international fax to France. I can hear the fax number being dialed ok, but no connection after 12 rings. Calling fax number from phone hooked up through mp530 connects ok! I also lowered the starting transmit speed to 2400bps. Ideas?

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Hi ...

It might be possible that the line is loose or the long distance calling code is incorrect. Follow the below instructions which might resolve the problem.

Sending Using a Long Distance Calling Code The telephone company or PBX system may use long distance calling codes on a phone line as a means to manage long distance calls. This service may extend to a fax phone line and for local phone calls as well. To use a calling code for faxing, enter a pause (or pauses, as necessary) in the dialing sequence to allow time for the phone system to distinguish between the phone number and the calling code. For example, if the calling code has to be entered after the phone number, press <Redial/Pause> after the long distance number and then enter the calling code.
Here is an example of a couple of variations that may be used by the phone company / PBX system. (For details on time sequence between the long distance number and when you must enter the calling code, please contact your phone company or telecommunications specialist.)
Long distance number: 212.555.1212
Calling code: 123456
Scenario One: 12125551212p123456 Scenario Two: 123456p12125551212

Note: The above scenarios include a pause (p) in between the dialing sequence. This pause may be necessary to allow the phone system to detect each set of dialing sequences. The pause length can be adjusted from one to nine seconds, the default is two seconds.

Tips to help you send a fax using a calling code.

  1. To send a fax using a calling code, it may be necessary to add a pause(s) before the next string of dialing digits. The above example shows how a calling code is used to dial a long distance fax number. To provide time before the calling code number is dialed and avoid misdialing, a pause should be added.

    Example: 12125551212p123456

    The number of pauses will depend on the phone / PBX system.

    It is suggested to confirm if the time before the next set of digits is dialed will always be constant. This way you can always use the same number of pauses for that dialing sequence. If needed, you can also change the pause [Pause time] length from its default 2 seconds.

  2. Connect a telephone to the fax machine.
    1. Connect a line cord from the telephone wall jack to the [L] jack (or item <1>) on the fax machine.

      Fax problem.  Trying to send international fax. - mp530_telports.gif
    2. Connect a line cord from the extension telephone port on the fax machine (top jack (or item <2>)) to an external telephone.

      mp530_telports.gif

  3. To send a fax using a calling code, it is recommended to dial using the attached telephone.
    1. Press the <FAX> button on the operator panel.
    2. Insert the documents fFax problem. Trying to send international fax. - mp530_adfguides.jpgbr />
      mp530_adfguides.jpg
    3. Pick up the handset of the attached telephone and confirm you hear a dial tone.
    4. Dial the fax destination number on the attached telephone.
    5. When you are prompted to enter your calling code, dial it on the attached phone.
    6. When you hear the remote fax machine's high-pitched receive tones, press <Color> to send a color fax or <Black> to send a black and white fax. The audio signal heard from the handset will be cut off.
    7. Hang up the handset.
    8. When the transaction is complete, the fax machine will return to standby mode.
Don't forget to vote if this helps ... Cheers :)

Posted on Jul 17, 2009

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HOW TO SEND A FAX


You can send a fax in a variety of ways. Using the control panel, you can send a black and white or color fax. You can also send a fax manually from an attached phone. This allows you to speak with the recipient before sending the fax.
To send a basic fax (single- or multiple-page black-and-white fax) by using the control panel.These features allow you to control the pace of your dialing. They are also useful when you want to use a calling card to charge the call and you have to respond to tone prompts while dialing. NOTE: If you need printed confirmation that your faxes were successfully sent, enable fax confirmation before sending any faxes. TIP: You can also send a fax manually from a phone or by using monitor dialing.
1. Load your originals. NOTE: If you are sending a multiple-page fax, you must load the originals in the document feeder tray. You cannot fax a multiple-page document from the glass. 2. Enter the fax number by using the keypad, press Speed Dial or a one-touch speed dial button to select a speed dial, or press Redial/Pause to redial the last number dialed.TIP: To add a pause in the fax number you are entering, press Redial/Pause, or press the Symbols (*) button repeatedly, until a dash (-) appears on the display. 3. Press START FAX Black or START FAX Color. • If the device detects an original loaded in the automatic document feeder, it sends the document to the number you entered. • If the device does not detect an original loaded in the automatic document feeder, the Fax from glass? prompt appears. Make sure your original is loaded print-side down on the glass, and then select Yes.TIP: If the recipient reports issues with the quality of the fax you sent, you can try changing the resolution or contrast of your fax.

Send a fax manually from a phone You can send a fax from a telephone on the same phone line if you prefer to use the keypad on your phone, instead of the keypad on the control panel of the device. You can do this by plugging in a phone into the 2-EXT port on the back of the device. When you send a fax manually, you can hear the dial tones, telephone prompts, or other sounds through the handset on your telephone. This makes it easy for you to use a calling card to send your fax. Depending on how the recipient has their fax machine set up, the recipient might answer the phone, or the fax machine might take the call. If a person answers the phone, you can speak with the recipient before sending the fax. If a fax machine answers the call, you can send the fax directly to the fax machine when you hear the fax tones from the receiving fax machine.
1. Load your originals. NOTE: This feature is not supported if you load your originals on the glass. You must load your originals in the document feeder tray. 2. Dial the number by using the keypad on the phone that is connected to the device. NOTE: Do not use the keypad on the control panel of the device when manually sending a fax. You must use the keypad on your phone to dial the recipient's number. 3. If the recipient answers the telephone, you can engage in a conversation before sending your fax. NOTE: If a fax machine answers the call, you will hear fax tones from the receiving fax machine. Proceed to the next step to transmit the fax. 4. When you are ready to send the fax, press START FAX Black or START FAX Color. NOTE: If prompted, select Send Fax, and then press START FAX Black or START FAX Color again. If you were speaking with the recipient before sending the fax, inform the recipient that they should press Start on their fax machine after they hear fax tones.
The telephone line is silent while the fax is transmitting. At this point, you can hang up the telephone. If you want to continue speaking with the recipient, remain on the line until the fax transmission is complete.

Send a fax using monitor dialing Monitor dialing allows you to dial a number from the control panel as you would dial a regular telephone. When you send a fax using monitor dialing, you can hear the dial tones, telephone prompts, or other sounds through the speakers on the device. This enables you to respond to prompts while dialing, as well as control the pace of your dialing. TIP: If you do not enter your calling card PIN fast enough, the device might start sending fax tones too soon and cause your PIN not to be recognized by the calling card service. If this is the case, you can create a speed dial entry to store the PIN for your calling card. NOTE: Make sure the volume is turned on, or you will not hear a dial tone. To send a fax using monitor dialing from the control panel
1. Load your originals. NOTE: If you are sending a multiple-page fax, you must load the originals print-side up in the document feeder tray. You cannot fax a multiple-page document from the glass. 2. Press START FAX Black or START FAX Color. • If the device detects an original loaded in the automatic document feeder, you will hear a dial tone. • If the device does not detect an original loaded in the automatic document feeder, the Fax from glass? prompt appears. Make sure that your original is loaded on the glass, and then select Yes. 3. When you hear the dial tone, enter the number by using the keypad on the control panel. 4. Follow any prompts that might occur. TIP: If you are using a calling card to send a fax and you have your calling card PIN stored as a speed dial, when prompted to enter your PIN, press Speed Dial or a one-touch speed dial button to select the speed dial entry where you have your PIN stored. Your fax is sent when the receiving fax machine answers.

Apr 01, 2011 | HP Officejet Pro L7680 All-In-One Printer

1 Answer

HOW TO SEND FAX INTERNATIONALLY


Sending a fax to another county is easy - almost as easy as sending a fax to someone in your own country. The only difference is the phone number that you'll dial.
When sending a fax from one U.S. city to another, you dial a 1, then the area code, then the seven-digit phone number. When sending a fax from the U.S. to another country, you usually dial 011, then the country code, then a city code (which is like an area code), then the phone number. (The phone number isn't necessarily seven digits.) Check out the web site www.HowToCall.info, which will give you the specific country and city codes for the place that you're trying to send a fax to.
Other than figuring out the phone number, faxing internationally is identical to faxing domestically. Fax machines in other countries use the same protocols as ones in the United States, so you should have no difficulty communicating with a foreign fax machine. Older fax machines and noisy overseas phone lines may cause the transmission to take a bit longer than you're used to, but it should get there.
The first time you send a fax to another country, it might be a good idea to listen in as the fax machine dials. On some fax machines, you can press the "Dial" button to hear the dial tone, and dial the number manually. Listen for the ring and fax tone, then press the Start button to send the fax. You might want to do this the first time you send a fax overseas, just to make sure it's working as expected.

Oct 06, 2010 | Office Equipment & Supplies

1 Answer

International Faxing??


you need an international phone service and dialing capability on your phone, the country code for Australia is 61 so you would dial:-

011-61- Y- xxxxxxxx where 011 is international code from USA, 61 is country code Y is area code and xxxxx is fax number.

Just dial the number as sending a local fax

Dec 15, 2009 | HP 1040 Plain Paper Inkjet Fax

1 Answer

Trying to send a international fax


press the MONITOR key then dial your number this will allow you to use your machine as a speaker phone to hear the dial process, it will be slower but will work.

Oct 20, 2009 | Panasonic Panafax UF-890 Plain Paper Laser...

1 Answer

Cant send a fax


Confirm dialing the correct fax number?

Any 0s to get an outside line, any special area codes?

What happens when you try to send a fax, can you hear a dial tone? can you hear the fax ringing? can you hear a response from the recipiant?

Jul 17, 2009 | Lexmark F4270 Plain Paper Inkjet Fax

2 Answers

International Fax


Sending international faxes can be difficult to do because of noise in the phone lines. If there is too much static in your phone line during transmission it probably will not get a handshake signal.

Check with your phone provider about why the phone call isn't connecting. I don't know if it is blocked because it senses a fax or not but you might want to check on that.

Jun 19, 2008 | HP Photosmart C7280 Printer

1 Answer

Sending a fax


First make sure that the fax button has been pushed and is llit...

The 2820 should have a handset. In order to use manual transmission (when you get to hear all the beeps and whistles) you will need to load the document then pick up the handset. then dial the number, when you hear the recieving fax tone then hit the start button.

The 2820 should also have a hook hold button pressing this will allow you to hear the dial tone and the numbers you dial along with the receiving fax tone. If you dont hear anything when you press this button then you may want to use the volume buttons to increase the volume.

Also remember that if you have not picked up the handset or pressed he hook/hold button the unit will use automatic mode, which is to say that all you will do is load the document, dial the number, and then press the start button.

May 19, 2008 | Brother IntelliFax-2820 Laser Fax

3 Answers

Using a calling card for a long distance fax


It will surely help if you are using a calling card that has a pinless dialing feature where you don't need to dial your pin. I use Onesuite.com calling card and it has that feature and sending a fax through regular fax machine is easier than having to dial your pin midpoint.

Apr 19, 2008 | HP Photosmart 2410 All-In-One InkJet...

2 Answers

Won't send faxes


did you put the originals page(s) in the machine FIRST to fax, then enter the number then press start?
If you enter the phone number 1st BEFORE putting your originals in the feeder, the machine thinks you want to make a copy.
The FAX Mode is the setting for incoming faxes.
Try that and let me know if it works.
There should also be a button called "Hook" or "speaker" or something that you hit and you will hear the dial tone.
Once you hear the dial tone, you can dial the number, (make sure the pages you want to fax is in the feeder.
Once you hear the fax high pitch noise, hit the start button.
Hope this helps.
Let me know if it does and also remember to leave a feedback and rating if I have helped you.
Thanks and good luck.
Mac =)

Feb 19, 2008 | Lexmark F4270 Plain Paper Inkjet Fax

2 Answers

Cant send fax


Recieving faxes
  • Plug a regular, non-digital, phone into the fax's phone line and see if you get a dial tone
    • If you do not have a dial tone, seek support from your telephone service provider
  • Dial the fax number from a phone    
    • Normal circumstance is that you will have the fax machine pick up and make high-pitched noises
    • If the fax does not pick up, put a regular phone on the fax line and see if the regular phone rings when dialed
      • If the phone rings, answer it and see if there is line noise
        • If the line is clear, call the service number listed on your fax
        • If the line is staticy or unclear, call your telephone service provider
      • If the phone does not ring, call your telephone service provider
Sending faxes
  • Attempt to dial the fax number you are trying to send to from another phone.
    • If you hear electronic noises on the line, the other end has a fax machine on the other end
      • Check to see if you can recieve faxes.
    • If the remote fax does not answer, the problem is on the remote side, contact the recipient

Dec 18, 2007 | Lexmark F4270 Plain Paper Inkjet Fax

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