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Kenmore 12,000 BTU unit 60days old compressor dead

I have a brand new (60days old) Kenmore 12,000 BTU window A/C and yesterday the compressor died on me! First i removed the filter and cleaned it and ran water over it, that didn't help, then I tried to only run the fan for a while, that did not help, then i tried unplugging it for a half hour, that didn't work.. I packed it in my car and am looking to return it for a refund or exchange.. On my way to work this morning I called SEARS service and they offered to sched. an in-home repair service. being that the unit is only 60days old, i wish to try and return it first.. we'll see!

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  1. Sears or any firm that sells a Unit has to have a chance to look at the problem and repiar it, if you installed it WRONG that is Bad ! Sears will not be responsible for damge to the Unit, bring it to them, you might have to leave it for days - better to have a serviceman come to the home - Units are covered for 90 days all but Electrical ( ???) You better have the bill of sale ( date purchased ( not installed !! )

Posted on Jul 17, 2009

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