Question about Lexmark X1270 All-In-One InkJet Printer

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Fax is not connecting

I am trying to fax through my PC, and all the info comes up to fill out, then i go to send but i'm not getting a dial tone and it's not connecting? The fax solutions HELP? that came with the software is not very helpful when it comes to this problem....how do i check to see if my modem is reading the fax? thanks Amy.

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  • Anonymous Nov 25, 2007




    not connecting to send a fax fro the first time no dialtone


  • shannamarie Nov 27, 2007

    i am trying to fax, all it does is scan . we do not get any further info on putting in the # we are faxing to, nor does it give us a dial tone.

  • hockeymom1 Dec 13, 2007

    has anyone got a solution to this problem yet??? I still haven't got one and there is no info on it in the troubleshooting.....

  • Anonymous Mar 06, 2008

    no dial tone on pc fax

  • Anonymous Mar 15, 2009

    My Lexmark X1270 will not fax. It does everything until I hit SEND, then says no dial tone.

  • Anonymous Mar 14, 2014

    Cannot fax Motorola SM56 speakerphone is able to fax, but for some reason wont. I have disconnected and restarted. Modem is able to call but no faxes are sent using fax solutions. I have lowered the speed to 96000 and all I get is send failed.

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MINE IS STILL UNDER WARRENTY, I'LL BE DARNED IF I AM PAYING FOR TECHNICAL SUPPORT THAT IS SUPPOSED TO BE FREE. YOU PEOPLE ACTUALLY WANT ME TO PAY TO FIX THIS PIECE OF JUNK????? SHANNAMARIE

Posted on Nov 27, 2007

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1 Answer

Why is there no dial tone?


Connect a telephone in place of your fax machine. Listen for a dial tone. If you hear it, something is wrong with your fax machine connection.

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For you to send a fax with the Brother Fax you can try these steps:

1. First make sure that you have a dial tone by lifting the handset or just by pressing the hook/speakerphone button. Once you have verified you have a dial tone press the hook button again to return to the main screen or hang up the handset. LCD should display the date & time



If you don't have a dial tone make sure that the telephone line cord is connected on the fax machine's Line jack. If you don't have a dial tone still, connect it to another working outlet. If you don't have a dial tone still, connect a working telephone on the wall jack to see if you'll get a dial tone. If you get a dial tone on the regular phone then problem is either with the line cord or the fax machine.



2. Once you have the date & time on the LCD screen, Load the document that you want to send on the automatic document feeder which is directly above the LCD screen.



3. The LCD screen should change from the date/time to "Enter Fax No. & Press Start" Once you got this screen dial the fax number and then press Start.



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I have a Brother 775 intelli fax machine. I can't send a fax. After loading the document, when I go to push in the fax number, the numbers do not register. I unplugged the machine from the power and the...


Hi there!


For you to send a fax with the Brother Fax 775 you can try these steps:


1. First make sure that you have a dial tone by lifting the handset or just by pressing the hook button. Once you have verified you have a dial tone press the hook button again to return to the main screen or hang up the handset. LCD should display the date & time


If you don't have a dial tone make sure that the telephone line cord is connected on the fax machine's Line jack. If you don't have a dial tone still connect it to another working outlet. If you don't have a dial tone still connect a working telephone on the wall jack to see if you'll get a dial tone. If you get a dial tone on the regular phone then problem is either with the line cord or the fax machine.


2. Once you have the date & time on the LCD screen, Load the document that you want to send on the automatic document feeder which is directly above the LCD screen.


3. The LCD screen should change from the date/time to "Enter Fax No. & Press Start" Once you got this screen dial the fax number and then press Start.


Hope this helps. Rate if it works.


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