Avaya phone 6210 message light does not light up

On most phones, a red light indicates a message in voicemail. You need to press the MESSAGE button and follow the instructions on pages 4 and 5 of this reference manual.
https://downloads.avaya.com/css/P8/documents/100130184

were you able to get this working? hat did you have to do?

When you get a new voice message the red light turns on. As long as you don't check the voice message the red light stays on.

You can page FROM the phone if you have the page access code. That code comes from the system the phone is attached to. You can't page TO the phone as it's a single line set. Generally, in a Magix or Legend system it was the trunk access code 8xx. We used 815 primarily, but your code may be different. In a Partner system, it's *70 IIRC.

Here's a basic user's guide as it applies to a Definity for a 6210. http://support.avaya.com/css/P8/documents/003683884

The 6211 would be similar.

Carl

This is what fixed this issue to me:

1. I added the buttons "next", "msg-retr" and "delete-msg"
2. On the IP Phone, press "msg-retr", "next" and then "delete-msg"
3. Do it for every single message to turn off the light
4. Smile!

Cheers from Brasil! =)

Another person in your office could of mistakenly turn your message light on. To turn off your message light press feature 10 then your extension number (feature 10 xx).

Is that phone an extension of a hunt group? It could be getting messages from the hunt group.
Reboot the voicemail computer, that might reset the light.

Are you sure there a re messages in that mailbox?
Time for a new phone, or get that one repaired.

The solid light on B could be that the handset is offhook.

When a call rings in, the message light can be set to flash as well as the light will flash next to the a (or b ) button that the call is ringing in on.

If the voicemail you want to use is Verizons, it will NOT light the light on your phone.

For that to happen, you would need a voicemail through the phone system