Question about Dell 5110cn Laser Printer
We have some small pieces of paper stuck underneath that we can't reach. Can that piece be removed that in located on the inside top of the door, above the transfer roller. There is a grey latch on either side of this piece that when moved, lifts the piece up a bit, but this is not enough for us to get underneith the piece to remove the jam, and although it lifts this piece up, it does not allow us to totally remove it. How can this piece be removed, so we can totally clear the broken paper underneath it?
When working with any printer it's inevitable that you'll encounter a
paper jam. Below are the steps you'll want to follow when this occurs.
1. Turn off the printer.
2. Inspect the location or tray the printed paper ejects to. If the stuck paper is visible manually remove it.*
3. Remove all paper trays and any paper that may be stuck between the tray and the printer. If the stuck paper is visible manually remove it.*
4. Open the printer door that allows you access to the printer ink cartridges or toner and look for any stuck paper. If the stuck paper is visible manually remove it.*
5. Turn the printer back on. If you continue to receive a printer jam error try repeating the above steps again.
If issue still persist and you see no paper that is stuck in the printer it's likely your printer is experiencing another hardware issue and we suggest contacting the printer manufacturer for additional assistance and/or repair. *
To manually remove paper pull on the paper with both hands being careful not to tear the paper while pulling it. If you're unable to get to an edge of the paper that allows you to pull it you may need to manually rotate the gears that feed the paper through the printer. Preventing a printer paper jam As mentioned earlier it is inevitable that you will encounter at least one paper jam during the life of your printer.
However, if you're encountering frequent paper jams following the below steps can help prevent paper jams from occurring. * If your printer has a paper tray do not fill the tray to capacity. If you're encountering frequent paper jams reduce the amount of paper you place in the tray each time it is filled. * Make sure you or the tray feeding the paper into the printer is aligned properly and/or the slider used to hold the paper in place in the tray is snug with the paper. Many printers have sliders that allow different types and sizes of paper to be fed into the printer. If the slider is not properly positioned it can cause paper jams. *
Use standard office paper; folded paper, paper with labels, and specialty paper such as hard bound paper can often cause paper jams. If you're uncertain with what type of paper you should use with your printer your printer documentation will list the types of paper compatible with your printer. * Do not mix the types of paper you're feeding into the printer at one time. If you need to change the type of paper or size of paper being used removed any other paper currently in the printer before inserting the new paper. * Examine the printer for any previous stuck paper in the printer. Previous paper jams, torn paper, printing labels or other foreign objects in the printer can cause reoccurring printer jams.
I hope this information allows you to resolve this issue.
If I have helped you, please help me, and rate this suggestion the highest FixYa rating. If you cannot rate this post with the highest rating, then please comment to this post and I will try to help you further.
Posted on Jul 17, 2009
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Jul 01, 2012 | Samsung Office Equipment & Supplies
May 18, 2011 | Computers & Internet
Mar 04, 2010 | HP Officejet 7210 All-In-One InkJet...
Nov 24, 2009 | Canon PIXMA MP160 All-In-One InkJet...
Mar 26, 2009 | HP LaserJet 4200 Printer
Mar 19, 2009 | Konica Minolta bizhub C450P Laser Printer
Dec 14, 2008 | HP Photosmart C3180 All-In-One InkJet...
Sep 15, 2008 | Sharp AL 1631 Copier
Sep 08, 2008 | Canon FAX-L350 Plain Paper Laser
674 people viewed this question
Usually answered in minutes!