Question about Dell 5110cn Laser Printer

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Major Paper Jam on Dell 5110

We have some small pieces of paper stuck underneath that we can't reach. Can that piece be removed that in located on the inside top of the door, above the transfer roller. There is a grey latch on either side of this piece that when moved, lifts the piece up a bit, but this is not enough for us to get underneith the piece to remove the jam, and although it lifts this piece up, it does not allow us to totally remove it. How can this piece be removed, so we can totally clear the broken paper underneath it?

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  • tamlite Jul 17, 2009

    Anand, Thank you for the generic response regarding general printer jamming, but the response did not answer my question. Please see my question above, and see if you (or someone else) can answer it. Thanks in advance.

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When working with any printer it's inevitable that you'll encounter a paper jam. Below are the steps you'll want to follow when this occurs.

1. Turn off the printer.
2. Inspect the location or tray the printed paper ejects to. If the stuck paper is visible manually remove it.*
3. Remove all paper trays and any paper that may be stuck between the tray and the printer. If the stuck paper is visible manually remove it.*
4. Open the printer door that allows you access to the printer ink cartridges or toner and look for any stuck paper. If the stuck paper is visible manually remove it.*
5. Turn the printer back on. If you continue to receive a printer jam error try repeating the above steps again.

If issue still persist and you see no paper that is stuck in the printer it's likely your printer is experiencing another hardware issue and we suggest contacting the printer manufacturer for additional assistance and/or repair. *

To manually remove paper pull on the paper with both hands being careful not to tear the paper while pulling it. If you're unable to get to an edge of the paper that allows you to pull it you may need to manually rotate the gears that feed the paper through the printer. Preventing a printer paper jam As mentioned earlier it is inevitable that you will encounter at least one paper jam during the life of your printer.

However, if you're encountering frequent paper jams following the below steps can help prevent paper jams from occurring. * If your printer has a paper tray do not fill the tray to capacity. If you're encountering frequent paper jams reduce the amount of paper you place in the tray each time it is filled. * Make sure you or the tray feeding the paper into the printer is aligned properly and/or the slider used to hold the paper in place in the tray is snug with the paper. Many printers have sliders that allow different types and sizes of paper to be fed into the printer. If the slider is not properly positioned it can cause paper jams. *

Use standard office paper; folded paper, paper with labels, and specialty paper such as hard bound paper can often cause paper jams. If you're uncertain with what type of paper you should use with your printer your printer documentation will list the types of paper compatible with your printer. * Do not mix the types of paper you're feeding into the printer at one time. If you need to change the type of paper or size of paper being used removed any other paper currently in the printer before inserting the new paper. * Examine the printer for any previous stuck paper in the printer. Previous paper jams, torn paper, printing labels or other foreign objects in the printer can cause reoccurring printer jams.
I hope this information allows you to resolve this issue.

If I have helped you, please help me, and rate this suggestion the highest FixYa rating. If you cannot rate this post with the highest rating, then please comment to this post and I will try to help you further.

Regards
Anand

Posted on Jul 17, 2009

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Cannot get printer to work keeps saying paper jam but I cleaned it out don't see any jam will not print? i inplugged it also still does not work ?


This happens if the jammed paper tears during removal and a small piece is stuck in the jam sensor or the jam bent or broke the jam sensor. Can you remove the paper tray or open any doors on the back to see any pieces left behind? A visual inspection perhaps with a flashlight may show something in there. The paper path is very short so you should be able to see something. If you can't reach it, you can try inserting a few sheets of paper or something thin and flexible to push it out.

Feb 03, 2011 | Brother MFC 240C All-In-One InkJet Printer

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Paper jam???


Follow these steps :
1.1
Remove all paper from the trays. This will prevent further jams during the clearing.
2.2
Remove the covering to the printer's outer case to expose the jam. Locate the jammed paper to ensure there is not another problem causing the stall.
3.3
Pull gently on the jammed paper, taking care not to tear it. In most cases, this will remove the jam.
4.4
Press the flashing "Printer Jam" button. This will allow the rotors to turn and facilitate the release of the jam.
5.5
Turn off the printer and firmly pull on the jammed paper. Be careful not to tear it.
6.6
Remove remaining paper shreds. if a tear occurs, remove any residual paper that may hamper printing.
7.7
Refill the paper tray and try printing again. If the jam persists, repeat the process and search for more paper.

Oct 29, 2010 | Canon ImageClass D861 Printer

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Dell 922 saying there is a paper jam


First try this. Turn off the printer, remove all the cartridges, drum, open all the doors and remove all the trays. Now verify that there's no actual paper jam by exploring through the inside of the printer. You can use a blower to blow any dust or pieces of paper, etc.. from the printer. Now use the manual feed and put in thicker paper several times (push in and pull out). Again reinstall and reconnect every components and boot the printer. If the actual printer's paper sensor isn't broken or stuck or twisted, this will definitely clear the paper jam message on the printer.

If the problem persists, please download this small text file and follow the instructions (click here). Open the link, click "Download Now" button, wait for 20 seconds and again click "Download File Now" link and read the instructions and follow step by step.

Good luck.

Thanks for using FixYa.

Jul 16, 2010 | Dell 922 All-In-One InkJet Printer

1 Answer

Paper jam, removed paper but still says jammed. Is there any way to tell where the jam is or reset machine ?


You should be able to have a piece of paper feed all the way without hanging.
Most of the times, you can see a small piece of paper stuck in a corner.
I have used a cut piece of plastic ( from a file folder ) and worked small pieces out that way.
Good luck, Happy Holiday's

Nov 30, 2009 | HP Officejet Pro L7590 All-in-One InkJet...

1 Answer

It always says paper jam and it has no paper jam


  1. Turn off the printer.
  2. Remove any paper trays. Inspect them for wrinkled or damaged paper.
  3. Also open the back cover of the printer if this model has one.
  4. Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
  5. If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
  6. If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
  7. If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do this step especially if the jam message comes up repeatedly without any obvious paper jam, there may be a small tear of paper inside.
  8. Ones the printer is free of paper Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
  9. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
  10. see alternative if the problem is still not solved.



alternative :
Load a piece of thick paper, for example photo paper and press the resume button (may be diffrent button on diffrent models) a few times to the printer picks up the paper and puts it through the machine.


if the problem remains, some of the sensor / switches might have become stuck or are out of place, or there is still a small piece of paper or something else inside the machine and its coming up as a paper jam.

The machine would need to be taken apart and cleaned to solve the issue.

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1 Answer

PAPER JAM EVERY THIRD COPY OR SO, I HAVE TO OPEN REAR COVER TO REMOVE PAPER JAM. LOOKS LIKE ROLLERS ARE CUMBLING UP THE PAPER


hi there !

regarding issue/s with paper jam, you may do the following procedure

-Locate and slowly pull out the stuck paper from the Dell™ inkjet printer.
-Locate and Remove Any Obstructions Inside the Printer and Input Tray
-Clear Any Stuck Paper From the Auto Document Feeder (ADF)
-Adjust the Printer Paper Guides
-Extend the front paper support on the printer.
-Try a Different Piece of Paper in the Printer
-Reseat the Dell Printer Power Adapter
-Try a Different Type of Print Media

If all else fails you need to Replace the printer.

cheers !

Oct 26, 2009 | Dell Office Equipment & Supplies

2 Answers

I had a paper jam. I removed the paper jam already but computer says it still there. How do I reset it?


It's possible there's still a small piece of paper or dust stuck in the paper feed. Try blowing the area out with compressed air.

Aug 31, 2009 | Brother IntelliFAX 2800 Laser Fax

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Jam msg will not clear ? no paper in path?


when you removed the paper, a small piece might still be stuck somewhere or the sensor might have remained in the on position.

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At power on I get a 13.20.00 jam inside rear door. Nothing is found in the rear door area. I can't find any flag tied up or a sensor to clean.


Hi,

This error can be misleading at times. Although it says to check the rear, if you haven't already, remove the toner cartridge and check inside. Also, when you look inside you should see a green lever on the right side. Lift that and check to see if there is paper stuck down there. Another place you can look is in the paper tray area. Remove the paper tray and check to see if there is a piece caught on the way up. Keep in mind when removing a jam make sure you get a whole piece of paper, any missing pieces will cause problems later.

If both areas appear to be clear, think back to if you have a paper jam and got the paper out. Did the paper tear? A small piece could be stuck on a sensor within the printer. If you find paper and everything is good to go, check the pick up rollers to ensure jamming won't happen again. They are located on the paper tray (grey/blue roller) they should like mini tires with grooves, NOT smooth. The other roller is located inside the printer.

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