I cant get playstation network to work it keeps saying there is a DNS server error

Hi,

Usually, when PSN server is down, it makes this type of error to occur. I believe they are working on the servers.

There is no easy fix to this, you just have to wait for an unknown amount of time till the network server comes back again.

You can reset your network and try again. Or If you have a friend that uses PS, check if that of your friend has this same error..........

Regards.

Hello, this error code means that there is a problem with the DNS servers.
Try adding some of your own DNS servers, here's Google's DNS.
Configure your network settings to use the IP addresses 8.8.8.8 and 8.8.4.4 as your DNS servers.

this has helped me in the past.. i hope it helps you out

Been troubled lately by that pesky DNS error? Notice that your PS3 can still browse the net, but not log in? Happen to be a Roadrunner customer? Happen to have any other ISP with a crummy DNS server? Well then read on...

The main issue turns out to be a Roadrunner (or any other ISP's) DNS problem. The fix is simple. When configuring your PS3 network (regardless of wired or wireless), use the manual option. If you use DHCP, leave address resolution at automatic BUT CHANGE THE DNS SERVER ENTRY TO MANUAL.

I replaced the Roadrunner (or any other ISP's) DNS entries with addresses from the Open DNS project which is a free, secure DNS server that anyone can use. It's safe, easy, and works.

The DNS addresses are:

208.67.222.222 or/and 208.67.220.220

Once replaced, you should have no problem logging in.

here is the url i got it from http://boardsus.playstation.com/t5/PlayStation-Network/Solution-for-your-DNS-error-80710102-problems-Works-for-all-ISP/m-p/42264211/message-uid/42264211

Renew your DNS configuration or change the DNS settings to Obtain DNS server address automatically.You can change that in your network connection settings.

try this # at DNS entry 4.2.2.2 and 4.2.2.1

enter your dns address manually then it should work. to get your dns address go to command prompt on your computer and type in ipconfig /all exactly the way i put it and it will pop up.

It looks like there are a lot of DNS servers that do not work correctly with the PS3. Below I will list a few DNS servers that do seem to work and you will need to manually configure the DNS settings for your PS3 to any of these addresses.

208.67.222.222
208.67.220.220
129.250.35.250
129.250.35.251
4.2.2.1
4.2.2.5

first check wether you received a valid ip address for your local network. usually, this should be something like 192.168.x.y. if so, then you might indeed face a dns issue. dns is used to resolve web site names to ip address. usually, your ip service provider will broadcast the external dns servers for your router to recognize.

try to connect with a computer first. if it works, check the ip settings. if your computer also cannot connect without explicit dns server settings you can do one of the following:
- explicit dns server address in ps3. go to "advanced internet connection settings", and then to "dns settings" and set the dns server address
- purchase a 30$ network router and hook it between your internet and the ps3. in the router settings, set the dns server address to be broadcasted to the clients. you can use 168.126.63.1 and 2 which are dns servers in korea (i live in korea), but you might want to find the server near to your location or promoted by your isp

enter the DNS server addresses manually in the PS3 network settings AND use tetertiary DNS server from my ISP as either the primary or the secondary DNS server

Hey peterk18,

First of all, how is your network configured? Are you behind a router? What's it's IP adress, does it act as a DHCP server?

If so try to set up a new network connection and put everything to automatic.. When the routers acts as a DHCP server it will give the PlayStation 3 an IP adress. DNS however is something else. DNS is a system that allows you to browse by a website or hosts name. For example: it allows you to type www.google.com in your browser instead of it's IP.

DNS is essential for Internet. Your router should be your DNS server and your router itself also needs to know a DNS server, this would be the server from your ISP. All these settings are automatically configured via DHCP.

Greetings,

DarkNeogen